Search for Skilled Nursing by ZIP Code:  :

Health And Rehabilitation Centre At Dolphins View

  1. Skilled Nursing Home Facilities
  2. Florida
  3. South Pasadena Skilled Nursing Home Facilities
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By submitting this form, you agree to the terms and conditions of our privacy policy and our Agreement to be Contacted by Telephone. You also consent that we can reach out to you using automated calling technology.

Photos

Reviews
Overall Rating 1.7 / 5.0 ★★★★★

  • Bree Rivieccio
    ★★★★★ 2 months ago

    my grandmother passed away because of their neglect on the patients she had a bed sore that was very deep a hole in her back that had four infections because the didnt change her shower her or even take care of her then drug her up....she was walking and talking when she arrived there the basically paralized her....with all the drugged up meds...on top of that they didnt even relize she had pneumonia....she was very dehidrated and she had a urinary tract infecrion to the point she was peeing puss... if you care about your family do not bring them here....they are very terrible...also the staff gives you attitudes when you ask them to do anything involving cleaning or helping your family member to the restroom....had to wait 45 mins for them to even come in...to just tell me that she just needs to go to the bathroom in her diaper.....and they will change her when visiting hours are over ....they treat them like animals....its discusting what they do....also when you walk in there it smells like straight urine...like they dont clean up....now i know why because they dont shower the patients and leave them in there own fecies....i hope this place gets shut down.....DONT COME HERE ITS A BIG MISTAKE....THEY DRUG YOUR FAMILY MEMBER TILL THEY GET BIG PROBLEMS AND BASICALLY THEN SAY I CANT DO NOTHING FURTHER FOR YOUR GRANDMA...OR MOTHER....THAT YOU NEED TO SEND THEM TO THE ER....LIKE WHAT THE HELL THEY DIDNT EVEN CALL HER POA THEY DIDNT CARE IF SHE DIES OR NOT.... REDICULOUS...if i could i would rate this 0 stars....or neg -1star

  • erica fa
    ★★★★★ 4 months ago

    I checked in around 10:30 pm the biggest mistake I've ever made! This place is a pit!. The staff, what there is of it is uncaring and hides from patients. I listened while the hospital did a nurse to nurse call to make sure all of my meds and other care needs would be addressed upon my arrival. What a joke! No one was at the desk when the driver brought me. When he finally found a CNA she pointed down the hall and said leave her in the room. The bed looked 20 years old and I personally watched him give the nurse at the station my paper work. No one came to help even though i pushed the help buttin. After hearing the constant beep for 45 minutes I decided no one was coming and worked my way to the bathroom, then bed. There were no working lights in the bathroom. The bathroom was disgustingly dirty and I cleaned the seat with my own hand sanitizer. I used my little keychain flash light and found dirty floors, even the privacy curtains were stained with some unknown substance. I wanted to leave immediately but had no transportation. I thought I would address it with the CNA or nurse when I saw them. After a long wait 2 bad tempered women entered the room I asked for my evening meds so i could try and get some rest. I was told i would not be getting any meds till the morning. the nurse said their was nothing she could do and left. I asked if the CNA would help me get into bed. I was looked at like in had 3 heads and the CNA said she'd be back. Both left never to be seen or heard from again. My roommate tried to be helpful and even offered me one of her blankets! I declined and didn't need one because there was no ac. The only relief was the open bathroom window. A bathroom shared by the other 2 occupants of the adjoining room! There was no privacy because the doors have no locks. Luckily i had some meds that in had when I was taken to the hospital by ambulance the week before, but no anti-seizure med, I made due with what I had. Since there was no water i went to the nurses station, my nurses bell along with A few others from other rooms were still ringing. I found a different person at the desk who did not have a name tag and did not identify herself, I had to ask her to help get the water from the vending machine and open the bottle. I asked if the CNA would be sent in to help me into bed, She said sure, this did not happen. I managed to get into bed with only a thin sheet. I even was able to plug in my heating pad and slept fitfully for an hour. My roommate, reeked from urine. I was not strong enough to help but she seemed used to it as did the other patients who wandered the halls at all hours with no supervision. Some played loud music while others watched tv at full volume! At 3:30 i did get the CNA to shut the door for us. My neighbor thanked me and said it was so nice to have quiet. Apparently my request for quiet upset the CNA because at 4 am she started coming in and out of the room, waking us up for no good reason. Then she decided to change the lady in the next bed who never complained once. She was so rough with her that she cried out in pain and actually cursed asking her to stop. Honestly it was like something out of a horror show! The rude woman said she had to get this done before she left. Finally it was over but the incapacitated woman is still moaning in pain. At least she's clean now. I'm just waiting till the sun's up so I can arrange transportation home. I will call my doctor and have him call the local pharmacy for my missing meds and hire a CNA, I can't afford it but I will not stay here for another minute! DO NOT PUT YOURSELF OR A FAMILY MEMBER THRU THIS HELL! THE PICTURES ONLINE look good but when you arrive it's nothing like the pictures. They should be shut down! And when I'm able I will find out what to do to file the strongest complaint possible. Something has to be done. There are people here who cannot or will not speak up for themselves and they need help!

  • Lee Garibaldi
    ★★★★★ 8 months ago

    I'm giving one star only because there's no option of giving zero stars. In fact, I'd give negative stars. This place is the most vile, disgusting place I've ever seen. I went to visit my mother in law and the first thing I noticed was nobody at the front desk / reception area except an older woman in a wheelchair left unattended and begging to use the restroom. She was talking to nobody because nobody was there. We could have easily taken her and nobody would have seen it. Immediately after this, I was hit in the face with the intense, overwhelming stench of old urine. It smelled like they mopped the floors and cleaned the countertops using urine instead of water. There wasn't even a hint of any attempt to mask the disgusting, nausea-inducing smell. Honestly, I threw up a little in my mouth. I don't know how anyone can stand to be in this place for more than a few seconds. The place looks terrible and run-down both on the outside and inside. My mother in law said the "bed" was extremely uncomfortable. We were told that the beds were specially made for people recovering from illnesses. But actually, it wasn't even a bed. In fact, it was complete garbage. I've literally slept on concrete on a piece of cardboard and it was more comfortable than this "bed." They should be ashamed of themselves. One of the physical therapy guys, Bill, spent more time flirting with women than actually helping patients. It was a disgrace. The attendants are busy gossiping about their patients. Nice to your face then they turn around and complain about patients to other patients and attendants there. They talked about one other woman to us in a horrible way. All the patients look so depressed and miserable. This is the worst place I have ever seen. My mother in law is 72 years old and she broke her hip, leg, pelvic bone, tail bone, and had some other injuries as a result of multiple falls in a short time span. She was so miserable after the first night that she said she would rather die than stay there another night. We immediately came and got her out of there. This place should be shut down. Shame on them for treating people this way. This is not how people deserve to be treated. It seems like a place that was put together with the cheapest garbage they could find and then abandoned and forgotten. I wouldn't send my worst enemy to this hell hole let alone a loved one. I'm writing this review as a warning to others because there are no relevant reviews here. I sincerely hope someone will go look at this place and help those poor people. Clearly, they are lost souls whose families don't care about them. Someone should care. It breaks my heart to see these people suffering needlessly. Don't take my word for it. Check the place out for yourself. Wish I had taken pictures but they would not do justice to the horrors of this place. You must see, smell, and experience it for yourself.

  • T Peters
    ★★★★★ a week ago

  • Elaine Rolfsen
    ★★★★★ 2 years ago

About Health And Rehabilitation Centre At Dolphins View

General Information

Legal Business Name1820 Shore Drive Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 1, 1979 (39 years)
Capacity58
Residents55
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Health And Rehabilitation Centre At Dolphins View

Health And Rehabilitation Centre At Dolphins View was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 24, 2017 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide bedrooms that don't allow residents to see each other when privacy is needed.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.

August 8, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.

May 13, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain comfortable sound levels.
DFewPotential for HarmHealth InspectionKeep complete, dated laboratory records in the resident's file.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionTell the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave.
DFewPotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Health And Rehabilitation Centre At Dolphins View require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 20min
ReportedExpected
CNA
20min
40min
ReportedExpected
LPN
35min
1hr 15min
ReportedExpected
RN
3hr 30min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

89.5%
95.7%
95.7%
95.7%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
85.0%
97.6%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.9%
25.6%
23.9%
28.9%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
8.6%
18.5%
12.2%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
3.8%
0.0%
5.3%
2.6%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
12.5%
11.4%
23.3%
11.4%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
10.5%
10.0%
8.2%
15.2%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
12.9%
10.3%
14.3%
12.9%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
15.3%
7.7%
8.0%
2.7%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
5.0%
4.9%
4.1%
0.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

85.9%
93.4%
100.0%
96.6%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
54.6%
93.4%
93.4%
93.4%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
77.7%
82.0%
92.6%
-
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
9.4%
7.1%
9.3%
9.4%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
2.2%
0.0%
0.0%
3.1%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
1.2%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places