Springs At Boca Ciega Bay

Please accept my personal appreciation. The Springs has far exceeded my hopes for Care and Concern. Although, I know nothing is perfect, the staff has gone over and above - ALL the time. My special friend Marie & I receive a smile and hello every time we venture down the hall. She loves that. I want to thank everyone From the Beginning with my first contacts by phone. Reception is always respectful and attentive.The Nurses, the CNAs, Housekeeping , the Maintenance men, the Dining staff, the absolutely awesome Physical Therapy department. The fantastic Social Services department. The responsive, caring & knowledgeable help about so many things I never anticipated is so appreciated. Activities, what can I say? You are great! and, even the Billing department, patient and so helpful. When you are placing someone you love in a Skilled Nursing Facility it is heart wrenching. The Springs has been very awesome in SO many ways. Thank you ALL... Very Sincerely, Jeanie Fowler

So disappointed in the treatment my father has received here. They are so understaffed, it's dangerous. The patient waits forever for an aide to answer their call button, and try to get up on their own to go to the bathroom and fall. The aides don't care about the patients and stand in the halls and talk. They will be "fake" nice if a family member is present. The medical care is terrible, and many errors have happened due to the lack of knowledge of the nursing staff. And please don't eat the food! My father was sick for the first two weeks from the food. Facility is old and the rooms are dirty. The only positive thing is the therapy is adequate, although they don't spend the required time with the patient and often make it short. There are many other choices for rehab, unfortunately, this shouldn't be one of them.

The verb 'to spring' means "to come into being by growth" and I am here to tell you that this facility is well-named. The goal of the staff at The Springs is to foster that growth in each patient - no matter what it takes. My mother and my father both were patients at The Springs and they did indeed leave as "friends" not as former patients. The staff took the time to really get to know my parents and our entire family - something that is tragically missing at other short term care medical facilities. The Springs gets it right. At The Springs I witnessed a seamless team of professionals who cared about the progress of their patients. All efforts are patient-centered and all results are a team effort. My dad is not one who likes to be inactive so his hip replacement surgery was not something he was looking forward to. The staff at The Springs worked with him on his rehab goals and he was able to be released sooner than expected! The staff at The Springs does not adopt a 'one size fits all' attitude when it comes to patient care. As a matter of fact I have heard of them getting special 'off the menu' food items for patients in order to make their stay even more comfortable. They are well-educated and well respected medical professionals who truly love what they do - and it shows. My parents deserved the best care possible and I am forever thankful that is exactly what they received at The Springs. Working in the medical field is often times a thankless job where patients in pain are quick to complain and short on respect for the dedicated men and women who serve them 24/7. The Springs is a place where all patients have the opportunity to 'come into being by growth' in the hands of a dedicated and talented staff. I thank you for all you do everyday.

I have visited the Springs at Boca Ciega on many occasions as a vendor and guest. The staff there is always helpful and courteous - and willing to help me with any issues that I've had. The administrator is knowledgeable and is always trying to make sure that the residents and guests needs are fulfilled. Its a great place with great employees. Thanks for all you do.

Great meals and nurses!!! Oh and great Social Worker very knowledgeable and helpful, going beyond what is expected of her.