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Evergreen Woods

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Spring Hill Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • Jerri McElroy
    ★★★★★ 2 months ago

    My husband has very recently been at EWHC and had been there over six weeks. He has PD and had been extremely ill from PD complications. The nurses, aids and all three therapies were outstanding. He would not be doing so well today if not for the care he recieved. They are very committed and caring. My personal opinion is that they are under staffed like most of the health rehabs.

  • Terrie Gulick
    ★★★★★ 4 months ago

    Terrible place.... Don't send your loved ones here. It is the most horrible place. They do not take care of your loved ones. We had to stay with our family member all day to make sure they got what they needed. Food is awful...Very small, dingy rooms. Very under staffed, CNAs can never be found.......Their staff is deplorable.... Transferred our loved one out as soon as we could. Have made contact with AHCA over issues that we experienced....If we left them in this facility they would have died in there. Nurses would not listen to us.....I have worked in Health Care for 20 years and this place does not care about their patients. .The Dr was a joke. He never once came to see our loved one. We know because we were always there. When we transferred to another facility there was a big improvement in the quality of care. Please, don't send your loved ones here

  • Ashley Schertz
    ★★★★★ 5 months ago

    Worst food, always cold. Hell on earth. Small rooms. Rude staff. Even my doctor complained about the poor condition. Water in the bathroom was extremely hot,no warm, very dangerous.

  • Pearl Hansen
    ★★★★★ 6 months ago

    I would give them a zero, if I had the option. I had to call DCF and the Department of Elderly Affairs. They failed to notify me my mother had fallen. I found out on my own two days later and had it verified by a nurse who checked the computer medical charts. They staff also failed to pay attention to me when I kept insisting something was wrong with my mother. For two days I insisted something was wrong with my mom. Whether it was meducation or health issues, the only respinses I received were that she was tired from sitting up all day and that she had not received medication.On day two two, I even had a speech therapist raise her voice at me and argue that my mother had thrush and not pus in her mouth. As a Certified Dental Assistant who worked in the field for over a decade, I too have seen my share of thrush amd pus in the mouth. It was pus. Approximately 57 hours after I first noticed my mother was not behaving normally, I received a call notifying me she had been found nonresponsive and sent to an ER. She was diagnosed with PNEUMONIA. Hmmm... still arguing it was thrush? This facility needs to listen to their patients' caregivers when we insist something is wrong. I am still at awe that the head nurse would call me and say that although there was still an ongoing investigation, she was sure that whoever made the entry into my mother's records, had been coerced by a coworker to write my mother had fallen, and that she didn't believe my mom had fallen. To this day, approximately 2 months later, I still do not know what exactly happened to my mother and how her legs and arm were bruised. I hope the CNA who told me to do her job, is not still running behind patient relatives screaming bloody murder when called out to not tell us to do her job. I hope she stops freaking out when a patient relative gets in her "personal space", when reacting to all the unsolicited screaming and chasing down the hall. If she doesn't want to get yelled at, she needs to be more professional and not incite such reactions from relatives. By the way, yiu had seen me before. It was the day you ran out into the hall in shock, holding your hands on your head while something was apparently going wrong in a patient room where you had just been. Are you sure you are cut out to be a CNA? TO THOSE CONSIDERING EVERGREEN WOODS, PLEASE, do not bring your loved ones here. My mother ended up here seeking help after a few days in a wonderful area hospital. She and I flew into Florida after Hurricane Maria in Puerto Rico. As refugees, this was not the care I expected for a 90 yo hurricane survivor or any elderly person. She deserved more respect and better treatment. As does everyone. To the floor nurse that received us the first evening, thank you for making sure my mom got something to eat and for all the juggling you did to make sure she had her meds that night. To the ladies at the dining room, thank you for feeding her when I couldn't make it. To the hairdresser, thank you for my mom's haircut. To the Director and his assitant, thank you for listening. I wish we had a more positive outcome. Sadly it was not. I wish I did not have to express that I feel blessed my mom came out of your facility alive and without any permanent issues with which to deal. I don't wish Evergreen Woods any ill will. I do pray this experience helps the Directive analyze their current situations and use it for betterment.

  • Charles Brown
    ★★★★★ 6 months ago

    Grandmother was sent here for wounds care. Staff does not tend to the wounds on her feet, they don't feed her at all appointed meal times and instead say they ran out of the food she had requested. She has been stuck with a crazy that makes the room over bearingly hot and staff has been approached about this and they do nothing. Screw this miserable place, I hope they get shut down for neglecting patients, starving patients and forcing unliveable conditions on these poor people.

About Evergreen Woods

General Information

Legal Business NameLegal Business Name Not Available
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 12, 1981 (37 years)
Capacity116
Residents116
Percent Occupied100%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Evergreen Woods

Evergreen Woods was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 13, 2017 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

July 14, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Evergreen Woods require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 30min
ReportedExpected
CNA
20min
40min
ReportedExpected
LPN
1hr 20min
1hr 20min
ReportedExpected
RN
4hr 15min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
62.9%
63.6%
54.8%
51.7%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
40.3%
37.1%
32.8%
35.5%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
18.0%
15.6%
18.0%
14.9%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
0.0%
0.0%
0.0%
0.0%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
12.7%
14.8%
19.0%
10.2%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
8.5%
8.5%
8.3%
8.5%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
11.3%
9.6%
7.8%
8.2%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
7.5%
4.5%
3.7%
3.7%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
1.6%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
4.2%
3.4%
8.3%
3.4%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.8%
4.8%
1.6%
1.6%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.7%
97.9%
97.9%
99.5%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.9%
92.6%
92.6%
92.6%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
80.7%
84.1%
80.8%
78.3%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
11.2%
10.6%
12.9%
14.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.0%
1.2%
1.4%
1.8%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
1.2%
0.5%
0.3%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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