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Ponce Therapy Care Center, The

  1. Skilled Nursing Home Facilities
  2. Florida
  3. St Augustine Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • debra wickberg
    ★★★★★ 2 weeks ago

    DON'T GO TO THIS FACILITY!!! YES, IT IS BEAUTIFULLY DECORATED. I WENT FOR A TOUR BEFORE CHOOSING THE PONCE. OF COURSE, EVERYONE HAD A SMILE ON THEIR FAKE FACES AND PUT THEIR BEST FOOT FORWARD. .THE NIGHT I ARRIVED THE BED NEXT TO ME WAS EMPTY AND HAD A HUGE PUDDLE OF?? ON IT..THE CALL BELL SYSTEM WAS NOT WORKING SO WE WERE GIVEN A PUSH BELL RINGER TO USE [THE KIND AT HOTEL FRONT DESKS] THIS IS STILL NOT COMPLETELY RECTIFIED, 7 DAYS LATER!!! THE NURSES ARE RUDE AND PLAY GOD WITH YOUR PAIN MEDICATIONS..DO YOURSELF AND YOUR FAMILY MEMBERS A FAVOR..TURN AROUND AND FIND ANOTHER PLACE THAT YOU CAN MAKE SURE YOUR LOVED ONES ARE WELL TAKEN CARE OFF!!

  • Kyle Burn
    ★★★★★ a month ago

    The building has been recently renovated and is very nice. The staff, nurses excluded, are very nice and helpful. The nurses however are very bad and were very rude to my family and me. Because of this I cannot recommend it to others.

  • Paola Pino
    ★★★★★ 2 months ago

    Serious concerns over this place! My mom came here after her back surgery and had serious issues while under their care. Her Dr. got wind of it and pulled her out in a hot second! From the moment she went in, she was incoherent that initially, i thought she had had a stroke b/c i could not understand what she was saying. When she was at the hospital she was just fine! So many other issues... this place is terrible. And i feel sorry for the people who have no other choice but to stick it out, or don't have family that can/will advocate for them.

  • Todd Lars
    ★★★★★ a month ago

    DO NOT GO TO THIS PLACE! It has gone down in quality horribly! The workers are horrible and disgusting!

  • stephanie michael
    ★★★★★ 5 months ago

    This place leaves much 2b desired. Looks good from the outside and deceiving on the inside. Impatient CNA'S, Missing in action nurses. The nursing staff is not even qualified to dispense medicine in my opinion. Mother had eye surgery and, the nursing staff never performed the Pre-OP procedure, and once surgery was done they did not perform the post-OP procedure!!! This is after I went and personally spoke with the nursing manager. I fear for those residents that may need to have serious attention given to them. THE CNAS (can not assist) people rude, disrespectful and big time impatient. There is one Cna who is absolutely the best, and should be cloned, Jeanie, she has the best work ethic and the most pleasant personality there, a true pleasure to see my mom always says. I am so sorry my mom is there.

About Ponce Therapy Care Center, The

General Information

Legal Business NameHealthcare Properties Of St Augustine Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 3, 1984 (34 years)
Capacity120
Residents33
Percent Occupied28%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Ponce Therapy Care Center, The

Ponce Therapy Care Center, The was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 3, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.

April 28, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

April 21, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$26,000 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Ponce Therapy Care Center, The require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 20min
2hr 20min
ReportedExpected
CNA
1hr 30min
40min
ReportedExpected
LPN
45min
1hr 15min
ReportedExpected
RN
5hr 35min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
98.8%
98.8%
98.8%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
-
-
-
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.7%
-
-
-
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
37.8%
-
-
-
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
11.5%
-
-
-
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
21.4%
-
-
-
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
3.7%
-
-
-
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
6.9%
-
-
-
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
1.2%
-
-
-
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
-
-
-
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
0.0%
-
-
-
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
6.2%
-
-
-
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
4.0%
-
-
-
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.2%
-
-
-
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.4%
96.9%
-
96.9%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
81.2%
81.2%
81.2%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
1.8%
3.3%
-
13.3%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
-
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
4.4%
6.7%
-
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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