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St Augustine Health And Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. St Augustine Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • billyellen413
    ★★★★★ in the last week

    Our father spent almost six weeks in rehab here. The place is plain to the eye but very clean and most importantly the staff are all kind and caring professionals. We are extremely pleased by the care given! As a bonus the quality of the meals wasn't too bad either. What a blessing, they should be proud of the people working there. Don't let the unassuming looks fool you, this is A+ care!

  • Watkins Family
    ★★★★★ 6 months ago

    My mother is finishing up a 10 day stay here. I have found that all of the staff has been amazing and helpful. The therapy has been done by knowledgeable therapists and her strength and mobility has greatly improved. I would recommend this facility for care and rehab services. Much thanks to ALL of the nursing staff and employees for taking such good care of Linda H during her stay

  • John Bagg
    ★★★★★ a year ago

    If you have a choice, don't go here. The correct rating should be minus stars. I have been caring for my wife for years. Recently the needed care has seemed beyond my ability. We were sent here from the ER, with a description of "I can't care for her". No one ever asked me what that meant, or what her rehab goals should be. They walked her around with the walker, and let her sit outside in a wheelchair. They let her lay in bed for hours in a dirty diaper. 4 hours last Sunday. Meds were delivered sporadically, and incomplete. The staff just smiled and did nothing. The food was bad, delivered cold. In the end, she was sent home in the same condition as she went in.The place is a scam.

  • Greg Anderson
    ★★★★★ 10 months ago

    If I could give this place less than one star I would. My father is there now. The care is horrible. They don't do anything unless your there nagging them daily.

  • Alicia Calixte
    ★★★★★ a year ago

    POOR PLACE WHAT EVER YOU DO PLEASE DO NOT TAKE YOUR LOVE ONE HERE. MY DAD BROTHER HAD BEEN DEAD FOR 2 MONTHS AND NO ONE CALLED TO TELL US . WE FOUND OUT BY GOING TO WELL WHAT WE THOUGHT WAS A VISIT. SPOKE TO ADMINISTRATION MS. ANNIE GUENTHER AND SHE COULD NOT TELL US WHERE HIS BODY IS WHERE HIS BELONGING WAS OR EVEN WHAT HAPPENED . AGAIN PLEASE DO NOT TAKE YOUR LOVE ONE HERE.

About St Augustine Health And Rehabilitation Center

General Information

Legal Business NameNorthport Health Services Of Florida, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 1, 1977 (42 years)
Capacity120
Residents113
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for St Augustine Health And Rehabilitation Center

St Augustine Health And Rehabilitation Center was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 26, 2017 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep all essential equipment working safely.

April 13, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
ESomePotential for HarmHealth InspectionProvide food in a way that meets a resident's needs.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

March 16, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

January 30, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

July 6, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of St Augustine Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 30min
ReportedExpected
CNA
35min
35min
ReportedExpected
LPN
55min
1hr
ReportedExpected
RN
4hr 10min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

71.3%
76.0%
75.7%
77.7%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
83.0%
88.8%
92.6%
90.3%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
61.9%
45.2%
47.4%
51.0%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
34.1%
32.9%
35.6%
33.0%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
18.8%
13.5%
19.1%
21.9%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
9.0%
11.6%
12.1%
15.4%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
13.6%
14.1%
13.5%
15.9%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
8.8%
3.4%
10.8%
3.2%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
12.7%
5.0%
8.7%
10.6%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
1.4%
1.2%
2.5%
-
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
1.1%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.1%
3.4%
4.3%
2.2%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.4%
1.3%
4.1%
1.3%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

70.3%
67.6%
75.8%
56.8%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
82.2%
68.6%
68.8%
69.8%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
61.4%
58.0%
65.9%
60.9%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
4.9%
16.1%
12.2%
12.9%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.0%
0.8%
3.4%
3.7%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.0%
1.5%
2.0%
3.5%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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