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Concordia Manor

  1. Skilled Nursing Home Facilities
  2. Florida
  3. St Petersburg Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Dianna Cass
    ★★★★★ 10 months ago

    This facility is clean! No urine smells. Caring,helpful staff. Rooms compare to other places from the same to maybe a little smaller. Very bright,rooms with thick wooden blinds over very large windows. It's a small place,but preferable to larger places with aids that are usually M.I.A. I give it a 9. Of 1-10.?

  • Pam Footman
    ★★★★★ 12 months ago

    This review is based on my experience with staff and management at Concordia manor 4/14/2018 - 6/15/2018. The facility itself is an old building, and is in need of an update. Along with the update new furniture needs to be purchase and update the residents closets so that personal item will not walk away. I brought in a lawn chair to my mom's rooms so that I could have place to sit. Most of the rooms sleep four to a person and walking space is tight! The food at the facility is ok. My mother, who is a picky eater only ate breakfast and somethings lunch and rarely dinner. I would say my mom would eat three out of seven dinner meals, and when she did not eat dinner a Grill Cheese sandwich was provided. My mother is 91 years old and cannot walk due to a knee contracture. However, medicare paid for PT for 21 days (government waste). Needless to say I get a note on day 22 that she is not progressing and if my mother continues to stay I will need to pay the private fee rate $198.00 per day, which does not cover any additional services but is listed as room and board, which cannot be broken down in an itemized bill. According to 2018 Florida statutes, Statutes # 381.026 Florida Patient's Bill of Rights and Responsibilities, number 7 states that a patient has the right to receive a copy of an itemized statement or bill upon request. So, I really do not have a price break down for fees associated with private pay. While staying at the facility my mother started developing a bedsore while sleeping on their regular bed mattress. So, I loan them my mom's alternating medical air mattress as a preventative measure. I did not want my mom developing a pressure sore. In addition to the mattress I also gave the facility disposable bed pads to prevent my mother from soiling the top-pad of the air mattress bed and I also gave the facility better quality adult diapers. The facility provided a folded top bed sheet for protection against bed wetting. I also scheduled my mother's additional doctors appointment and used the services of palliative care after being asked to discontinue using the service while at Concordia. I dismissed their request because I need a second pair of eyes to watch over my mom. In closing I will rate Concordia base on my perceived experience on a five stars grading system five being the best. I would give Concordia Manor a 4.0 starts for the staff, it was just one or two staff people that needed to look for a new job base on a poor attitude, flat-out being rude and nasty. A 2.0 stars for the building. 2.5 stars for the food. A 0.5 stars for no chairs in the room to visited and limited furniture. A 1.0 start for the residents rooms and no locks on the closet door. A 1.0 star for clothing management I took pictures of my mother's clothing to keep up with what was missing weekly and I washed my mother's clothing to stop the missing clothes shenanigans, and she is still missing clothing. Also some residents had television that played while other residents were trying to sleep or take a nap. Not all residents had a tv to watch nor a telephones in the room, however, all residents had access to a cordless phone. For personal hygiene (i.e., adult diapers) 0.05. For location 5.0 but parking can be tricky! Communicating with nursing staff and office staff which can be very difficult at times Concordia earned a1.5. I made the choice of sending a faxes to convey my concerns and to keep a record of my concerns. For the record my mother did thrive a little while suffering with dementia at the home. Thus, it is my hope they will improve and provide better service, because what I experience with my mom is an excellent example of Under-treatment of the poor and vulnerable patients.

  • John Blackman
    ★★★★★ a year ago

    Staff members are professional, courteous and efficient. The Concordia facility is definitely recommendable. My aunt loves everything about the place, she's made friends with the staffers and fellow residents. When we bring Tommy & Angela (grand-kids) to visit on weekends she is overjoyed.

About Concordia Manor

General Information

Legal Business NameSenior Health-Concordia, LLC
Ownership TypeNon Profit - Other
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 1, 1991 (28 years)
Capacity39
Residents35
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Concordia Manor

Concordia Manor was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 16, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
ESomePotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Concordia Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 20min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
35min
55min
ReportedExpected
RN
3hr 50min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.9%
100.0%
100.0%
100.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.7%
24.1%
26.7%
27.6%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
22.6%
23.4%
24.0%
11.3%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
0.0%
0.0%
0.0%
-
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
21.4%
14.3%
21.4%
14.3%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
6.9%
0.0%
3.2%
3.4%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
-
-
-
-
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
2.4%
2.7%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
6.9%
0.0%
0.0%
0.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
95.3%
93.3%
95.8%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
82.8%
95.2%
95.2%
95.2%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
9.1%
7.1%
0.0%
0.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
-
0.0%
-
-
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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