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Salerno Bay Manor

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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Dave Mathias
    ★★★★★ 4 months ago

    The staff is friendly and competent, and the facility is beautiful and clean. I am grateful that my father found this facility, they are getting him back on his feet and healthy and he is actually happy being here.

  • Debra Schaal
    ★★★★★ 5 months ago

    I wouldn't give this place a star at all ! My mother came for rehab she wasn't even a week in this place and almost died. Everyday I went too see her and went at different times, She kept getting worse and more confused as the days past. I told the nurses something was wrong, she was alert and fine when she got their. They just kept saying it was an adjustment thing, I was constantly asking about her medicine were they giving her the same and went over and over the Meds and what doses. On the fifth day I had enough I went to see mom and get to the bottom of this. While I was their a nurse or whatever they pretend to be, took her blood pressure and said it was high, 10 minutes later they brought her to therapy and I see them running through the hallway with her, I was in shock asking what was wrong they tried to tell me she was tired and put her to bed. I went to administration office and demanded help and told them they better call 911. My mother almost bottomed out the paramedic said. I was also told this was a horrible place I said don't worry she won't be back. Do not trust anyone here they do not care about your loved ones and do not know anything about nursing!

  • Julietta Torres
    ★★★★★ 6 months ago

    These people treated my uncle so good so thankful they were here for my family

  • Dolores Mckinney
    ★★★★★ 3 months ago

    My Mom was there for 4months.She got surgical mumps.The worst case of bed sores I ever saw.I complained to everyone. They said she was being treated. My Mom died there.!!I would not recommend this faculty to anyone who can't speak for themselves. Worst of the worst

  • Jessica Crowley
    ★★★★★ a year ago

    I waited quite some time to write this to cool down and reflect and have decided that it is absolutely necessary to reach out and make sure other families are not dealing with the same issues. My mother in law was diagnosed with Alzheimer's several years ago and my father in law took care of her without the help of any nurses. It had finally reached a point where he no longer could provide the care she needed because of her progression. We set up an appointment with Susan Meer and Barbara in admissions. It was obviously our first time in this scenario of the nursing hoe world and we were timid and anxious. We received the tour and I immediately felt like she was very cold. In her position, doing what she does, her attitude should be quite a bit different. We were told there were 2 beds available so after the tour, we agreed to proceed with Salerno Bay and we were brought into the business office so as not to lose the bed to someone else. Tiffany was the ONLY good thing about Salerno Bay. Very kind and efficient and knew her job well. It was after our visit with her that we felt more comfortable. The next day, my father in law brought every single document that Tiffany requested for Medicaid. They then requested medical records which took about a week. We kept in regular contact with them so they knew we were working on it and doing what we could to expedite the process. The very next day after they received the medical records, they called and told my father in law they had given the beds to other people. I thought for sure that he misheard them. After all, we had been working diligently with them and there was no way they thought we were giving up the bed. I called and spoke with Susan and she was immediately defensive. I told her that I was disappointed because we placed all our trust in her and in Salerno Bay and had put all our time and effort into getting mom placed there. She replied with "well im not going to kick one of my patients out just so your mom can move in!" I told her I obviously did not expect her to do that. She said she would keep mom on the waiting list and i told her i would need to talk to my family. I then said "In my opinion, after placing our trust in you and the facility and being treated like this before she even moves in, it makes me wonder how she would be treated when she did finally get in there" she shockingly replied with "you're probably right". In an emotionally charged environment where families are needing to make one of the hardest decisions of their lives, they are not people with whom you should trust your business to. I am in the healthcare industry as well and I can tell you, that is not how people should be treated.

About Salerno Bay Manor

General Information

Legal Business NameSf Salerno LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 17, 1985 (32 years)
Capacity120
Residents115
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Salerno Bay Manor

Salerno Bay Manor
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 26, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
BSomePotential for Minimal HarmComplaintGive residents a notice of rights, rules, services and charges.

August 25, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

December 5, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
BSomePotential for Minimal HarmHealth InspectionMaintain comfortable and safe temperature levels.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Salerno Bay Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 35min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
35min
1hr 15min
ReportedExpected
RN
4hr 25min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

90.9%
100.0%
100.0%
100.0%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
98.9%
98.9%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
66.7%
68.4%
65.1%
50.0%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.5%
23.6%
30.7%
34.3%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.0%
27.2%
9.4%
32.7%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
5.1%
3.8%
1.3%
1.4%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
11.3%
12.7%
12.0%
16.4%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
1.3%
-
1.1%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
7.7%
8.0%
3.4%
3.8%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
1.5%
0.0%
1.6%
0.0%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
1.2%
4.7%
5.9%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
8.8%
8.0%
3.4%
2.5%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
1.1%
3.3%
4.5%
4.9%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
2.0%
1.0%
2.3%
0.0%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

90.9%
99.4%
99.5%
99.5%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.1%
97.2%
97.2%
97.2%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
52.3%
40.8%
42.7%
71.8%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
15.5%
11.4%
2.8%
3.6%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
1.8%
1.4%
0.0%
0.7%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.4%
0.0%
0.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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