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Plaza West

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Sun City Center Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Jared Schipper
    ★★★★★ 5 months ago

    My family and I were extremely impressed with Plaza West Health Center at Freedom Plaza, inside and out. The establishment is nestled in a very quiet, low-traffic retirement neighborhood of Sun City Center. From the Building Director to the receptionist and all of the staff - everyone working there was as pleasant as they could be and ensured that the visit was not only memorable for my family and I, but for the family member that we were visiting as well as other residents that were around. The rooms are shared typically but are larger than all/most similar rooms that I've encountered in the past at places like this. The building is two stories and is very well spread out, offering the residents many common areas to socialize, relax, watch TV, read, etcetera... The facility seems to be thoroughly well maintained and extremely clean on the inside while offering a sense of tranquility with its curb appeal. The visitor registration process is self sufficient via an Android tablet terminal connected to a small label printer. Singing in is a s easy as typing your name and phone number along with selecting the resident that you are there to visit. We are overall very pleased with knowing our family member is here which is great piece of mind.

  • Janet Wynn
    ★★★★★ 3 months ago

    Beautiful place. Dressers and furniture to make it feel more like home. Cheerful atmosphere. Caregivers are very attentive. PT is awesome!! Only issue would be the food. But that's a tough one!

  • Anthony Torres
    ★★★★★ a month ago

    The day shift is on point, but if you truly love your elderly family members, don't go here. Staff is short at night shift, a very lazy attitude and ZERO sense of urgency when the elderly are pressing the help button. I'm here right now and it's 9:34pm. Help ding sound has been going off for 23 minutes straight. Imagine your loved ones waiting that long for help with a staff that Is severely short of trained professionals

  • Brenda Smarko
    ★★★★★ 6 months ago

    PT and OT is good. The place appears clean and not over filled. Nursing is VERY weak. Most have an attitude that they don"t care or you are bothering them when asked a question. They may not come for hours or not at all when called. Don"t bring your loved one there if they need more than PT and meals.

  • Donna F Williams
    ★★★★★ 10 months ago

    Nursing care very weak. Very short staffed. Physical and Occupational Therapy department is very good.

About Plaza West

General Information

Legal Business NameCcrc Opco-Sun City Center LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 10, 1994 (24 years)
Capacity113
Residents107
Percent Occupied95%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Plaza West

Plaza West was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 2, 2017 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.

February 11, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

August 20, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$975 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Plaza West require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 25min
ReportedExpected
CNA
1hr
40min
ReportedExpected
LPN
55min
1hr 20min
ReportedExpected
RN
4hr 35min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.5%
95.0%
95.0%
95.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
95.0%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.6%
21.9%
16.2%
19.5%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
29.9%
18.6%
17.0%
12.3%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
8.6%
8.8%
7.7%
14.0%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
9.1%
22.6%
17.6%
10.8%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
2.9%
6.1%
8.1%
4.7%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
3.1%
9.4%
11.4%
4.8%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
9.3%
2.7%
5.3%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
8.6%
6.1%
2.7%
9.3%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
6.2%
3.2%
1.0%
2.6%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.3%
97.8%
99.4%
99.8%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.0%
95.7%
95.7%
95.7%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
71.1%
69.9%
69.8%
72.6%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
9.8%
6.8%
4.3%
4.7%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.9%
2.5%
2.2%
1.7%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.1%
0.3%
0.0%
0.1%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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