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Sunrise Health & Rehabilitation Center

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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Somany Vids
    ★★★★★ a year ago

    This was my first (and hopefully last) experience in a nursing home facility. My father was a resident for a few months at Sunrise and it quickly became apparent that if you don't stay on top of your loved one's care, the care quality will be mediocre, at best. They are understaffed and very few of the nurses and aides have any true desire to be there - it's painfully obvious. Staff failed to act quickly & accordingly when my father became unresponsive. They even wheeled him into the "activities room" that very day - unresponsive and drooling. He was eventually taken to the hospital and passed away 1.5 weeks later. We never again heard anything from Sunrise staff, not even a single expression of sympathy, aside from the one aide who greeted me kindly when I went to clear out my father's room.

  • aldo bag
    ★★★★★ 2 weeks ago

    The staff is amazing and caring!

  • Marina *
    ★★★★★ 2 years ago

    my mother has been at Sunrise Health for over an year. The last 15 month she was on hospice care and was not able to take any care of herself. The staff was absolutely amazing! All nurses, aids and everyone there were just so compassionate , the did their job with smiles, they were able to make my mom smile. They were also so good to my father when he visited my mom. And when my father died i found a great support there. My mom has passed away and i can not find even enough words to express my deepest gratitude to everyone , who was attending to my mom. Their job was not easy and was not pretty, but they did it with smile and compassion.

  • Ah Choo
    ★★★★★ 3 years ago

    One star maybe too many, the negative reviews are a more accurate assessment of this facility my grand mother is in there. They are lazy and emotionally harmful to the patients , not all. They steal from us regularly. The food does not even look or taste like food.

  • Jan Perez
    ★★★★★ 6 years ago

    I placed my Father in this rehab on F-Wing after he broke his hip and became ill. The NURSES ARE WONDERFUL! Ive never met a more compassionate group of woman! Especially Vallarie, Addy and Nancy! They make a great team and I wouldnt have my father in anyone elses care! Those nurses work their tails off and are under appreciated! To all the negative reviewers: I would love to see you do their job and care for your own loved ones. I couldnt wipe my own fathers butt of poop if u paid me to. But these women not only care for my father in that way but w/ kindness and gentleness all a while having a smile on their faces and letting my father keep his integrity. Shame on those people who complain when they take their loved one to a facility because they can't take care of their own parent and have the nerve to take it out on the nurses who do! I know I cant do what they do and thank god we have people in this world that can! Thank You, Addy, Valerie and Nancy!

About Sunrise Health & Rehabilitation Center

General Information

Legal Business NameRichmond Health Care Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 7, 1983 (34 years)
Capacity283
Residents180
Percent Occupied64%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Sunrise Health & Rehabilitation Center

Sunrise Health & Rehabilitation Center
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 19, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionQuickly tell the resident's doctor the results of laboratory tests.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

June 25, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$15,600 fine
ESomePotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Sunrise Health & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 30min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
30min
55min
ReportedExpected
RN
4hr 5min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.7%
85.9%
85.9%
85.9%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
95.8%
97.7%
95.8%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
45.1%
37.5%
52.0%
53.2%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.7%
23.3%
24.4%
17.9%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.6%
14.7%
14.1%
10.6%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
31.3%
29.4%
33.1%
34.6%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
7.9%
14.4%
14.0%
11.2%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
3.4%
3.1%
2.1%
0.7%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
6.0%
4.2%
9.9%
9.6%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
2.8%
5.6%
5.3%
7.9%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
3.8%
2.6%
1.9%
1.3%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
9.5%
11.4%
13.5%
10.3%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
3.5%
3.0%
1.7%
3.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.6%
0.6%
0.5%
1.9%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.6%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

65.2%
63.1%
63.2%
64.7%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
65.2%
70.7%
70.7%
70.7%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
88.7%
85.4%
85.6%
84.9%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
3.4%
2.7%
5.0%
5.8%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
2.2%
3.9%
6.0%
5.7%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
2.0%
1.8%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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