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Centre Pointe Health And Rehab Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Tallahassee Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • TheShirleylamb
    ★★★★★ 3 weeks ago

    Physical therapy is awesome, but the nursing staff is terrible. When my MIL would push the button for the nurse, they might come right away, 1-2 hours later, or never, and at night it was mostly never. So, if she needed assistance to go to the bathroom or needed something for pain she had to suffer or take a chance of falling or going in her bed. The patients are supposed to get fluids (cups of water) at least 3 times per day, but she had to continually ask for water and maybe she got it and maybe she didn't. There were a couple that were friendly but for the most part, the staff was not. They acted like you were bothering them when you ask a question or for something. My MIL is a diabetic and the whole time she was there she did not receive a diabetic meal. Also, her sugar had not been checked until my husband said something to them, which was after many days there. When I asked a question to the nurse in charge the first day, she was very rude in her response. This left me with a bad feeling about what level of care my MIL would receive, which was awful. We complained to the person in charge, but nothing seemed to change. WOULD NOT RECOMMEND THIS FACILITY.

  • Walt van de Kust
    ★★★★★ 2 months ago

    The staff here are incredibly incompetent. Nobody knew when dinner times were. Nobody knew when rehab would start. Nobody would give my mother her breathing treatments. Multiple requests were simply ignored. One nurse started yelling at my mother for complaining about the filth. They have their own pharmacy, but they don't deliver drugs to the facility until night time. If you have daily drugs that you need in order to stay alive, I suggest you smuggle them in and administer them to yourself, otherwise you won't see any meds for 2-3 days. If your relative is going here, and is catatonic, you might as well consider this place to be a hospice care, because granny isn't going to come home from this place.

  • J.D. Bauserman
    ★★★★★ 9 months ago

    This facility has taking care of my Mom several times over the past few years. Outside of a few communication errors, they are patient focused and attentive, which is half the battle. Therapy here is extremely well thought out, documented and extensive. Impressed with all aspects of Occupational, Speech and Physical therapy.

  • Glen Corbin
    ★★★★★ 5 months ago

    The Rehabiliation Center is great. However, the personal care, nursing, and health care is lacking. Outside of rehab time, patients are placed in the bed and neglected. My mom was discharged with bed sores, a UTI, and dehydrated. Two days after discharge she was hospitalized.

  • Rhonda Jones
    ★★★★★ 9 months ago

    It's a wonderful place to work and bring your family members. My daughter was here and she made so much improvement. Thanks to the staff for being so attentive and kind to her. I love my Centre Pointe family.

About Centre Pointe Health And Rehab Center

General Information

Legal Business NameCentre Pointe Hrc LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 25, 1987 (32 years)
Capacity120
Residents111
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Centre Pointe Health And Rehab Center

Centre Pointe Health And Rehab Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 8, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Centre Pointe Health And Rehab Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 55min
2hr 25min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
45min
1hr 25min
ReportedExpected
RN
4hr 45min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
45.0%
-
45.0%
25.0%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.8%
19.2%
13.5%
7.5%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
2.7%
2.5%
0.0%
6.6%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
22.8%
24.5%
24.5%
28.6%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
2.1%
0.0%
4.2%
13.7%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
3.6%
9.4%
8.0%
3.6%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
4.8%
2.6%
2.6%
2.6%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
11.1%
0.0%
0.0%
3.8%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
1.8%
0.0%
0.0%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
1.7%
1.9%
1.9%
1.8%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
2.2%
4.8%
1.6%
2.7%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.3%
99.3%
100.0%
99.3%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.1%
96.5%
96.5%
96.5%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
76.2%
71.2%
68.3%
81.4%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
0.8%
1.4%
0.8%
0.6%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
2.3%
1.3%
2.2%
2.5%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.0%
0.3%
0.3%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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