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Centre Pointe Health And Rehab Center

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    The one star is for one nurse with a heart and the social workers who listened to my non-stop, daily complaints. I am not a big complainer and I rarely post negative reviews, so this experience was miserable for me, constantly having to advocate for my parent. Complaints included: 1) tech tripping on oxygen hose, disconnecting her air and walking out of the room. If I was not there, no telling how long it would have been disconnected. 2) No wound care. 3) on a restricted diet and consistently receiving other peoples meals or no modifications to meals. 4) No assistance in a timely manner for the bathroom. 5) no consistent room cleaning 6) was told the storm knocked out the TV instead of fixing it. I had to fix it myself. 7) and the final complaint that led me to remove my parent from Centre Pointe was when the driver who transports patients to their doctors appointments, dropped off my elderly, confused mother at the wrong doctors office. If I hadn't also planned on being at the appointment, who knows what would have happened to her. The bottom line was that I could not feel comfortable leaving my loved one there without worry.

  • ★★★★★ 3 weeks ago

    Once u get to the facility the occupational and physical therapy is the best in Leon County between the equipment and the staff it is the best and I have been going to rehab and physical therapy offices in Leon county for the last 8 yrs I have severe Neuro and spinal issue's also the cna's to the nursing staff is also top notch including the office staff everyone says hello and they are very interested in u getting better or if u have a issue they handle it immediately. Ron the head of Centre Pointe gets involved to know all his patients to make sure they are ok or just having a great day. Lastly the Dr staff and the NURSE PRACTITIONER that work with the Dr are top notch I definitely recommend here and I am not just saying this it comes from 8 yrs of hurt pain surgeries and rehab oh and bye the way bye October they will have a total remodel plus 5000 sq feet of therapy plus indoor therapy pools which this county has needed for yrs God bless Ron

  • ★★★★★ a month ago

    I arrived at Centre Pointe at the end of June barely walking pain throught out my body and unable to close my left hand.Five days week the therapist would come to my room help me get dress and off to a two therapy session . As time went on I learning how to put on a t-shirt on my own, get in and out of bed things that the average person don't think about. Today im home not ready yet to a marathon but able to get out of bed and grab some water with my left hand. I would like all the employees of centre pointe and a special shout out both therapist Peter and Travis that was a great influence in recovery. Thank you Centre Pointe. Best regrads

  • ★★★★★ 4 months ago

    The community has a great reputation. Their staff is kind caring individuals who want the patients to be successful in their rehabilitation process. We are excited to see the community once the renovations are completed.

  • ★★★★★ 7 months ago

    The experience I had at Centre Pointe was outstanding. I fell and broke my femur and had to have surgery to repair it. I was scared about the rehab and how I would do. The staff at Centre Pointe made me feel so comfortable with their compassionate ways. The therapy was hard but it was all worth it in the end. I cannot say enough good things about this facility and their staff. I would not hesitate to come to this facility again, if I ever need it.

About Centre Pointe Health And Rehab Center

General Information

Legal Business NameCentre Pointe Hrc LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 25, 1987 (30 years)
Capacity120
Residents116
Percent Occupied97%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Centre Pointe Health And Rehab Center

Centre Pointe Health And Rehab Center
was reviewed by to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 8, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

April 8, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide bedrooms that don't allow residents to see each other when privacy is needed.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Centre Pointe Health And Rehab Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 10min
2hr 25min
ReportedExpected
CNA
1hr 15min
40min
ReportedExpected
LPN
60min
1hr 20min
ReportedExpected
RN
5hr 20min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

88.5%
100.0%
100.0%
100.0%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
56.0%
46.4%
33.3%
40.0%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.3%
20.8%
24.1%
28.6%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
2.3%
4.6%
7.6%
19.7%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
22.4%
17.9%
25.4%
22.6%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
4.5%
7.3%
6.2%
8.2%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.0%
0.0%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
5.1%
24.1%
19.4%
9.7%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
4.2%
7.3%
4.3%
8.5%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
3.9%
1.9%
8.6%
14.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
16.9%
3.6%
7.9%
6.3%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
3.4%
3.5%
1.6%
4.7%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.5%
0.0%
1.1%
2.2%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
3.4%
3.5%
0.0%
1.6%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
99.7%
98.6%
99.2%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.1%
97.1%
97.1%
97.1%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
60.7%
59.2%
66.5%
71.4%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
0.0%
0.6%
0.3%
0.9%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
3.1%
3.7%
3.8%
3.3%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.1%
2.4%
1.9%
1.0%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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