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Consulate Health Care Of Tallahassee

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  3. Tallahassee Skilled Nursing Home Facilities
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Reviews
Overall Rating 1.4 / 5.0 ★★★★★

  • A W
    ★★★★★ in the last week

    Consulate of Tallahassee is a mixed bag to be very wary of. A few good people work there, but there are also bad nurses that work there as well. Especially ones that misdiagnose sepsis for a cold allowing patients to suffer with fever, low oxygen sats, and not eat. The bad nurses refuse to contact patient family when asked. They talk down to patient families and disrespect the true duty of a nurse, health care, and health rehab. Not too many places like this encourage and provide cigarettes to patients while providing staffed supervision for such. This was all witnessed first hand. Not recommended.

  • Lovenever Fails
    ★★★★★ a week ago

    My brother had two incidents with this facility. His leg and toes were amputated due to Samanella. He was first sent to a great rehab after his amputation, then sent to Consulate where he received no care. The only rehab he received was not scheduled but they came and got him when they felt he needed it. He contracted severe pain one night, and no one knew what to do for him. It was my brother that got on his personal phone and called 911. The second incident was the date mentioned above. My brother could hardly breathe due to flu type systems. He stated the nurse was giving him Robitussin and could not give antibodies until the Doctor got back after the holiday. When my sister and brother made a surprise visit from Georgia, he was dirty, his wounds were not being taken care of properly and was beginning to open up again. His linen had not been changed and his clothes were dirty. They were short staffed, and when my sister asked about the linen, the person said that the person that was suppose to do it had gone home, so she guess she would have to do it. He had nothing to wipe himself with. My brother is very independant and try to do all he can without calling for assistance. One friend who checks on him, periodically, said that when she walked in the room, she could smell his wound as if they were not changes his bandages. This was a major surgery that changed his whole life, and to be treated in this manner is deplorable. We are doing everything to talk my brother into coming home, but he thinks he can handle it himself if he gets the proper treatment. Eventhough my brother is on medicaid, I do not recommend him being sent back to this facility. My brother is very vibrant and need the proper care so that he can began to live a normal life again with rehab/prosthetics and the proper care to help him heal. I do not recommend anyone going to that place for rehabilitation or care. We could hardly even get the nurse or persons on call to pick up the phone. So I called 911 from Gainesville, Fl to go get my brother and take him to the hospital. When the friend went back to get his new clothes that my sister had brought him, they had not packed them in the box they gave to his friend. So the facility also has theives taking from people they are suppose to be caring for on Medicaid. I will take this higher if needed.

  • Mendy Oirechman
    ★★★★★ 5 months ago

    Filthy rehabilitation center avoid at all costs and do not make the mistake of sending your loved one there. By the way the response from the owner is just to make this poorly managed place look good I called the number included in response from the owner guess what happened the smart Alec's that work here threatened to file harassment charges plus when I was there I saw a law enforcement officer at the time I was wondering why he was there he asked to speak a supervisor he must have been there to investigate a complaint notice all the 1 star reviews on this place? Yeah it's because this place sucks

  • Taylor Evans
    ★★★★★ 2 months ago

    My 90 year old grandmother has to get up every morning and drive over there to take care of her daughter who is staying there and has do all the nurses jobs. She takes drinks and food to her because they won't bring her anything to drink and their food taste like cardboard, we tasted it ourselves and it's absolutely disgusting. She brings home her dirty clothes and washes and dries them and brings them back because they feel completely harassed by the staff there. My aunt is genuinely afraid to be there alone for long periods of time due to the harassment. My aunt was TOLD by a nurse, Precious, that she was not going to change her until after supper and when/if she did, my aunt would be the last one to be changed. She didn't get changed for 6-7 hours. My grandmother is not the type to complain because she feels they will just harass my aunt even more than they already do and based on previous Google reviews, it's clear it wouldn't do anything anyway. They need serious help, it's the lowest rated nursing home in Tallahassee. I just moved back to town and if I were here earlier to help my grandmother make a decision, this would have never happened to my family. Heartless people.

  • Danielle Johnson
    ★★★★★ 3 months ago

    Staff has high turnover due to good employees leaving because of the bad ones stay and neglect everything and everyone without being held accountable. Ashame cause the building and the location have real potential. It should be a 5star facility.

About Consulate Health Care Of Tallahassee

General Information

Legal Business NameTallahassee Facility Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 1, 1992 (27 years)
Capacity120
Residents120
Percent Occupied100%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Consulate Health Care Of Tallahassee

Consulate Health Care Of Tallahassee was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 28, 2017 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

February 22, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintProvide a tasty and well-balanced diet that meets the nutritional needs of each resident.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

December 8, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionMaintain comfortable sound levels.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

August 2, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

May 13, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$16,705 fine
---Payment DenialPayment denial for 33 days
ESomePotential for HarmHealth InspectionListen to the resident groups and act on their complaints and suggestions that affect resident care and life.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionProvide food in a way that meets a resident's needs.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.

March 17, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

August 28, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$6,500 fine

March 6, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,950 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Consulate Health Care Of Tallahassee require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 25min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
15min
1hr 10min
ReportedExpected
RN
3hr 40min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.5%
90.9%
91.0%
91.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.4%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
20.7%
33.3%
29.2%
25.9%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.3%
25.8%
18.6%
18.2%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
30.0%
5.1%
19.8%
24.7%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
23.6%
23.1%
15.7%
12.8%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
22.2%
21.1%
23.0%
18.2%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
4.1%
10.4%
11.1%
24.4%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
5.5%
4.2%
5.9%
5.4%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
1.7%
1.6%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
1.5%
2.8%
1.2%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
1.3%
2.9%
2.7%
3.7%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
3.2%
1.4%
1.1%
1.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

91.1%
94.8%
97.7%
98.8%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.9%
82.4%
82.4%
82.4%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
72.6%
71.9%
72.7%
79.8%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
3.5%
0.8%
0.0%
0.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
3.4%
3.4%
3.8%
2.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.6%
0.5%
0.5%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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