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Consulate Health Care Of Tallahassee

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Reviews
Overall Rating 1.0 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    I hate this place the nurses and cna's (some) are all there for some type of fashion show and not the patients attitudes at an all time high my mother is getting the worst care ever staff isn't prompt to call lights and whenever they get tired of the patient calling out for help they close the room doors and post up in the hallway on their cell phones the evironment is very unsanitary wish I could place pictures of proof the place is really in need of a major renovations and if you call anytime after 6:00p.m. the phone just rings and rings sometimes no answer after several attempts wouldn't recommend this place to anyone

  • ★★★★★ 7 months ago

    My mother was a patient in late 2016. She was recovering from a UTI and sepsis. While wheelchair bound, an occupational therapist failed to put the foot rest on the wheelchair even after I asked her about them. As she wheeled my mom down the hallway she ran over her foot. As mom screamed in pain the PA saw what happened and merely said we could do an X-ray if it kept hurting. No X-rays were done. We repeatedly asked for assistance with mom trying to get out of bed unassisted and were turned down. Mom fell twice before we were called in One morning because moms ankle "didn't look right". X-rays were done and 5 hours later we were told moms ankle was broken. She was allowed to suffer for 5-6 hours with her ankle twisted and the bones tenting the skin while consulate waited for an X-ray to be read. Finally she was transported to the hospital where the ankle had to be reset. Ironically, no records exist explaining how mom broke her ankle and no one seems to know. However her orthopedic doctor said she would've screamed loud enough for the entire facility to hear with the type of break she sustained. No one at the facility offered any recollection of mom screaming or any explanation of her injury. It's as if it never happened. Mom was allowed to sit in wet diapers for hours on end. We had to hire a sitter just to make sure she ate and was drinking fluids throughout the day. We brought her home because we felt that she would die if she remained there. Her wedding band went missing the day she arrived at the facility. I notified the staff and the administrator and no one ever acknowledged it. In retrospect, I would not EVER put my loved one in this facility and will live forever with regret that we allowed her to be placed there. It is not fit for your loved ones.

  • ★★★★★ 6 months ago

    My boyfriend was placed in this facility and I have never seen a more dirty, nasty place. Both in appearance and the staff. The rooms are so small, no where big enough for two residents they shove into each one. It is unclean. Garbage thrown behind everything. If I could, I would rate this place negative stars!

  • ★★★★★ 6 months ago

    I drove up to Tallahassee from Lake city with my son to visit my brother Hugh Madison clinton that is dying from some sort of cancer or something.yet the nursing staff refused to tell me exactly what is wrong with my brother.he can't eat or swallow very little bit.weighs less than 90 lbs.I'm 68 yrs old n disabled vet.I have a right to know what is medically wrong with my brother.nurses put me on hold 4 times this morning and switched me over 3 times.I did not see any I v lines in his arms at all.they said my sister would tell me she said my brother will tell nursing to tell me.my brother can't speak.there's some bs going on there.also I left a custom made black felt cap for my brother and now someone took it but it's not in his room.they better find my brothers hat.and tell me hisedical condition before I call the governors office and an attorney.

  • ★★★★★ a year ago

    No stars if I could!!! I would not leave my pet rock in this place!!!The staff with a few exceptions were unresponsive. It was hard to get anything you need. The food was awful. the rooms are small. Years ago when it was Arbors it was a really nice place, but not anymore.

About Consulate Health Care Of Tallahassee

General Information

Legal Business NameTallahassee Facility Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 1, 1992 (26 years)
Capacity120
Residents102
Percent Occupied85%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Consulate Health Care Of Tallahassee

Consulate Health Care Of Tallahassee
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 8, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionMaintain comfortable sound levels.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

August 2, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

May 13, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$16,705 fine
---Payment DenialPayment denial for 33 days
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionListen to the resident groups and act on their complaints and suggestions that affect resident care and life.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionProvide food in a way that meets a resident's needs.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

March 17, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

October 22, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

August 28, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$5,200 fine
---Fine$1,300 fine
LManyImmediate JeopardyComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

June 16, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

June 10, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.

April 16, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

March 6, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$1,950 fine
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.

December 22, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintKeep all essential equipment working safely.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Consulate Health Care Of Tallahassee require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 55min
2hr 25min
ReportedExpected
CNA
1hr 15min
40min
ReportedExpected
LPN
35min
1hr 10min
ReportedExpected
RN
4hr 45min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

89.9%
97.5%
97.5%
97.5%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
98.7%
97.4%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
40.0%
30.0%
35.5%
36.1%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.6%
20.5%
19.2%
17.6%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
25.7%
24.7%
13.2%
8.1%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
16.4%
19.4%
24.3%
20.8%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
23.3%
16.7%
12.3%
12.3%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
1.8%
1.7%
3.4%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
10.3%
6.8%
3.8%
5.4%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
5.5%
3.3%
8.3%
6.6%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
1.5%
5.7%
1.5%
2.9%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
0.0%
1.4%
0.0%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
1.4%
5.3%
6.4%
3.9%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.2%
4.3%
3.6%
3.7%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

87.1%
88.8%
88.0%
88.7%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.1%
77.9%
77.9%
77.9%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
57.8%
62.7%
66.1%
69.7%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
18.6%
10.4%
7.0%
5.0%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
1.7%
0.6%
1.2%
3.7%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.3%
0.3%
0.7%
0.7%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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