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John Knox Village Med Center

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  2. Florida
  3. Tampa Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Linda Breen
    ★★★★★ 4 months ago

    My mother was in assisted living at John Knox Village in Tampa. The staff on the 6th floor and activities personnel were attentive, compassionate, dedicated and responsive. I was very pleased with her care. The facility itself is somewhat dated, but the care is wonderful.

  • Fred Simano
    ★★★★★ 2 months ago

    Let me begin by saying the girls, sorry, Nurses that were helping my mother were very friendly, helpful and seemed to honestly care how she was. The food was pretty good according to my mother who is hard to please. The facility is on the older side and in need of updating, but it has been here for a while and sees a lot of traffic in the rehab side of the house. All things being equal, she received the type of care and help I would expect with the below exceptions. The physical therapists were informative and according to my mother helpful. Unfortunately, they could not bring her back to her condition prior to her fall. During her stay, she fell on the floor. My wife was contacted and told she had bruising, felt no pain and was ok. They left it at that. The following morning, I received a call stating that my mother was back from the hospital, was ok, and had a fractured orbital lobe. HOW were we not informed that she was taken to the hospital. On another fall she was injured by the person who caught her as she fell and tore her skin. This is common for her in her current state. She was treated and that was pretty much it, as far as we are aware or were told. With all that being said, her discharge process was a nightmare and just getting her to her dialysis appt was an issue not once but twice. Both time the cab arrived only to be told she wasn't there or no one answered the door. When we were told she was going to be discharged, we asked the social workers and several others that contacted us if we needed to set up transportation, getting a wheel chair and a myriad of other things. Each time we were told the nurses are handling it, Such and such is making the calls, the doctor needs to sign paperwork, etc. etc. etc. This went on for over a week. Finally, I receive a call that she is ready to be discharged and oh by the way we don't arrange transportation you will have to come and get her. For a week we tried to get documentation required to take her back to her ALF, and both we and the ALF were stonewalled. John Knox was to handle ordering a wheel chair, didn't happen. She was discharged with her remaining meds and told to contact her own doctor for care. Each and every time we contacted or were contacted by the staff, it was always the ALF's fault, The dialysis facilities fault, the transports fault. Horrible, ABSOLUTLY horrible to work with, just to get her discharged. I hope and pray she will not have to be sent back there for care. The Administrative side of the facility needs to be fully restructured. To many different people pointing to someone else as the problem and "taking care of it"! I'm pretty sure they all have my number and can contact me for further comment. Everyone was very apologetic when I was standing in front of them, again pointing at someone else, said they were sorry, the nurse has the paperwork, have a nice day.

  • Shannon B
    ★★★★★ 5 months ago

    Please don't put your loved ones in this nursing home. They are always way understaffed & the patients aren't being cared for like they should because of that reason. I have reported them to the state several times so hopefully they will do something about this. The staff are nice & doing the best they can but when there's only 1 nurse & 2 CNA's for 43 patients there's only so much they can do. The management needs to hire more staff & have them on duty so that when a patient hits their call light they aren't waiting over an hour before someone can get to them. I honestly don't think management cares. It's so sad that I almost got up to help the other patients out while I was visiting my family member. Luckily we were able to move her to a better nursing home & she's being taken care of now but my heart is heavy & broken for the patients that are still at this place.

  • Charlene Simmons
    ★★★★★ 3 months ago

    They make u feel like they care at first then if your love one dont have good days all the time they put u out with a 2 day notice so hopefully you have a place for them to go and the service on 3rd shift is awful they do not get changed sit in it until shift over and if they are non verbal you better get a camera and no matter who u complain too they stick together thats y its so easy to get in there cause they have quotas to mert by putting everyone out by end of 21 days and use some kinda excuse to justify it and medicare and there on site doctor get it done

  • Maggie Fowler
    ★★★★★ 4 months ago

    My father went to the Med Center and left 24 days later in much worse condition than when he arrived. Never again will anyone that I care about be placed at John Knox!

About John Knox Village Med Center

General Information

Legal Business NameJohn Knox Village Of Tampa Bay Inc
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 17, 1979 (39 years)
Capacity163
Residents162
Percent Occupied99%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for John Knox Village Med Center

John Knox Village Med Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 28, 2017 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

July 23, 2017 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

December 2, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of John Knox Village Med Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 35min
ReportedExpected
CNA
60min
45min
ReportedExpected
LPN
40min
1hr 20min
ReportedExpected
RN
4hr 20min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.2%
96.5%
96.5%
96.5%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
99.1%
99.0%
99.1%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
80.8%
80.0%
73.3%
80.8%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.4%
33.0%
23.9%
22.7%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
9.6%
10.0%
0.0%
3.7%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
14.3%
18.5%
12.9%
16.4%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
18.7%
17.5%
20.3%
22.1%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
9.8%
6.1%
4.5%
7.0%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
1.0%
4.0%
3.2%
6.6%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
10.6%
4.9%
4.5%
4.3%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
1.8%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.9%
0.0%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
3.8%
1.9%
4.0%
3.4%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
2.4%
3.9%
1.3%
1.8%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.4%
97.9%
97.2%
95.6%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.5%
88.7%
88.7%
88.7%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
80.3%
87.1%
84.3%
85.8%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
19.5%
18.5%
13.5%
13.5%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.6%
1.3%
1.8%
1.7%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.2%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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