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John Knox Village Med Center

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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • ★★★★★ 10 months ago

    My mother just recently stayed at the rehabilitation center. The in-house social worker Mrs. Keliah Clarke, LPN is one of the rudest people I have dealt with and does not like to be held accountable for her actions and those of her team. My mom placed her personal items next to her bedside and they collected these and threw them away. My mother has dementia and Alzheimer's disease. Her prescriptions were taken to the center by mistake and these too were misplaced by the nursing staff. This center is about the money, we requested services for Mom but they passed the puck and did not provide them, there was always an excuse, no accountability within staff. If you have a choice in rehabilitation centers I would DEFINETELY NOT take a loved one here, unless you are really not concerned with them getting better.

  • ★★★★★ a year ago

    poor, no one has to go through what I went trough with this nursing home. they people are disrespectful, don't know how to talk to people yelling at people. Very Rude! I will not let any love one reside there let alone to work. they do not treat people like human being. The housekeeping staff talk very NASTY with Guest.

  • ★★★★★ a year ago

    My husband stayed here before he passed away. I have to say, I am very satisfied with the care he got here.

  • ★★★★★ 3 years ago

    My dad is in John Knox for rehab following hip surgery. Before he went in, I told him to ask what to bring, and they said 3 changes of clothes. It turns out that was not enough, so I ordered a bunch of clothes shipped to him, and now those are all lost in the laundry. So now I have to buy new clothes all over again. Their excuse is his name was not in them. Doesn't it seem like a nurse or assistant could have helped him write his name in the new clothes when they arrived? It seems that people don't really care there and my dad is just another thorn in their side causing trouble. He just wants clean clothes to wear, but that seem too much to ask.

  • ★★★★★ 2 years ago

    The skilled nursing area is pretty standard, with cheap and sometimes shabby furniture and equipment. (narrow beds, small TV's, chipped paint and door finishes, etc. I asked repeatedly for a wider wheel chair to improve my mother's comfort, but they forgot and left her with the uncomfortable taped up Invacare collapsible.) The food provided was of standard quality, although the facility does have cafeterias where higher quality food is available after a short walk. The grounds are a mishmash of abandoned construction debris and nasty large bird cadges, dirty concrete. The physical therapists are young and enthusiastic college graduates and trainees watching from a distance. Meds were confused when my mom and her roommate switched beds, almost costing my mom her life/health. You want to leave as soon as you arrive, but being here is OK, the nurses/assistants become familiar (since they're scheduled well and consistently), and there are some amenities like coke machines and such. It could use a good coat of paint, but my mother is recovering nicely.

About John Knox Village Med Center

General Information

Legal Business NameJohn Knox Village Of Tampa Bay Inc
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 17, 1979 (39 years)
Capacity163
Residents146
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for John Knox Village Med Center

John Knox Village Med Center
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 2, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

August 7, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

March 11, 2014 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$2,015 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of John Knox Village Med Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 35min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
40min
1hr 10min
ReportedExpected
RN
4hr 20min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

99.1%
97.2%
97.2%
97.2%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
99.0%
99.0%
99.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
61.1%
65.5%
63.6%
74.2%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.8%
28.6%
24.1%
26.2%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.0%
13.1%
10.4%
1.8%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
9.8%
10.8%
11.1%
11.1%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
21.2%
25.6%
18.3%
20.3%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
10.0%
9.2%
10.5%
7.9%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
6.0%
10.0%
13.5%
12.4%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
6.9%
4.4%
4.4%
2.2%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
2.0%
2.0%
4.2%
1.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
2.0%
2.0%
6.1%
5.1%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
4.4%
3.5%
3.1%
3.6%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.2%
97.0%
96.9%
98.3%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.3%
88.5%
88.5%
88.5%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
74.4%
77.6%
80.6%
79.8%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
32.9%
35.1%
30.2%
23.9%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
2.9%
2.1%
2.9%
2.4%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.2%
0.2%
0.7%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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