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John Knox Village Med Center

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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Linda Breen
    ★★★★★ 3 weeks ago

    My mother was in assisted living at John Knox Village in Tampa. The staff on the 6th floor and activities personnel were attentive, compassionate, dedicated and responsive. I was very pleased with her care. The facility itself is somewhat dated, but the care is wonderful.

  • Shannon B
    ★★★★★ 2 months ago

    Please don't put your loved ones in this nursing home. They are always way understaffed & the patients aren't being cared for like they should because of that reason. I have reported them to the state several times so hopefully they will do something about this. The staff are nice & doing the best they can but when there's only 1 nurse & 2 CNA's for 43 patients there's only so much they can do. The management needs to hire more staff & have them on duty so that when a patient hits their call light they aren't waiting over an hour before someone can get to them. I honestly don't think management cares. It's so sad that I almost got up to help the other patients out while I was visiting my family member. Luckily we were able to move her to a better nursing home & she's being taken care of now but my heart is heavy & broken for the patients that are still at this place.

  • Charlene Simmons
    ★★★★★ a week ago

    They make u feel like they care at first then if your love one dont have good days all the time they put u out with a 2 day notice so hopefully you have a place for them to go and the service on 3rd shift is awful they do not get changed sit in it until shift over and if they are non verbal you better get a camera and no matter who u complain too they stick together thats y its so easy to get in there cause they have quotas to mert by putting everyone out by end of 21 days and use some kinda excuse to justify it and medicare and there on site doctor get it done

  • Maggie Fowler
    ★★★★★ 2 weeks ago

    My father went to the Med Center and left 24 days later in much worse condition than when he arrived. Never again will anyone that I care about be placed at John Knox!

  • Mike Santiago
    ★★★★★ a year ago

    My mother just recently stayed at the rehabilitation center. The in-house social worker Mrs. Keliah Clarke, LPN is one of the rudest people I have dealt with and does not like to be held accountable for her actions and those of her team. My mom placed her personal items next to her bedside and they collected these and threw them away. My mother has dementia and Alzheimer's disease. Her prescriptions were taken to the center by mistake and these too were misplaced by the nursing staff. This center is about the money, we requested services for Mom but they passed the puck and did not provide them, there was always an excuse, no accountability within staff. If you have a choice in rehabilitation centers I would DEFINETELY NOT take a loved one here, unless you are really not concerned with them getting better.

About John Knox Village Med Center

General Information

Legal Business NameJohn Knox Village Of Tampa Bay Inc
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 17, 1979 (39 years)
Capacity163
Residents162
Percent Occupied99%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for John Knox Village Med Center

John Knox Village Med Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 28, 2017 - 8 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

July 23, 2017 - 10 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

December 2, 2016 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

August 7, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of John Knox Village Med Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 35min
ReportedExpected
CNA
60min
45min
ReportedExpected
LPN
40min
1hr 20min
ReportedExpected
RN
4hr 20min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.2%
96.5%
96.5%
96.5%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
99.1%
99.0%
99.1%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
80.8%
80.0%
73.3%
80.8%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.4%
33.0%
23.9%
22.7%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
9.6%
10.0%
0.0%
3.7%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
14.3%
18.5%
12.9%
16.4%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
18.7%
17.5%
20.3%
22.1%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
9.8%
6.1%
4.5%
7.0%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
1.0%
4.0%
3.2%
6.6%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
10.6%
4.9%
4.5%
4.3%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
1.8%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.9%
0.0%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
3.8%
1.9%
4.0%
3.4%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
2.4%
3.9%
1.3%
1.8%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.4%
97.9%
97.2%
95.6%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.5%
88.7%
88.7%
88.7%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
80.3%
87.1%
84.3%
85.8%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
19.5%
18.5%
13.5%
13.5%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.6%
1.3%
1.8%
1.7%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.2%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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