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Manorcare Health Services Carrollwood

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  2. Florida
  3. Tampa Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Nick Lash
    ★★★★★ 2 months ago

    I went to visit someone here, Very odd place. After 6pm you have to walk around the side of the building through some fence and gate, and then punch a code into the door to get in, none of this posted. Someone had to stop their car and tell me out the window how to do it. And then as I was leaving, I wanted to use the restroom real quick, they directed me down a couple hallways to a set of doors that had the restroom sign, but weren't labeled which one was which, and both were locked. I gave up and left.

  • KIRK MINTNER
    ★★★★★ a month ago

    Hello My name is Nicole and my mom was taken excellent care there at Manor Care

  • Kristen Hepp
    ★★★★★ in the last week

    They don't answer the phone ever

  • LORDUNIKRON
    ★★★★★ 10 months ago

    This facility is filled with an abundance of under-qualified staff and your loved ones will obtain minimal attention. My grandmother was recommended this facility by St. Joseph's Hospital after a brief stay in the hospital due to a leg infection. Within a week at this facility, my grandmother started to develop an infection in her liver. The infection caused my grandmother to become sleepy 24/7 and that was the first sign something was not normal. This facility of sheep continued to say my grandmother was just tired and needed rest. A "nurse" even had the audacity to claim she knew my grandmother better than I did. This nurse tried to walk my grandmother while I was not there and made my grandmother fall. My grandmother could barely stay awake, so she fell and the skin on her arm was ripped off by the nurse trying to hold her up. If I hadn't called 911 to rush my grandmother to the hospital, she would have surely died in MANORCARE where nobody CARES. DO NOT TRUST THIS HELL HOLE WITH YOUR LOVED ONES. Unless you want them to die in horrible hands.

  • Susan Sampson
    ★★★★★ 2 months ago

    Take back my last comment about manor care.

About Manorcare Health Services Carrollwood

General Information

Legal Business NameManor Care - Carrollwood Of Tampa Fl, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 20, 1990 (28 years)
Capacity120
Residents90
Percent Occupied75%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Health Services Carrollwood

Manorcare Health Services Carrollwood was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 22, 2017 - 8 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

May 9, 2017 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintPost nurse staffing information/data on a daily basis.
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.
DFewPotential for HarmComplaintKeep residents' personal and medical records private and confidential.

October 28, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionCoordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionLet residents voice a complaint or grievance without being treated differently or badly.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.

September 21, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$6,105 fine
DFewPotential for HarmComplaintLet each resident or the resident's legal representative access or purchase copies of all the resident's records.

February 17, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
BSomePotential for Minimal HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

July 16, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$4,500 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Health Services Carrollwood require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 35min
ReportedExpected
CNA
35min
45min
ReportedExpected
LPN
1hr 25min
1hr 20min
ReportedExpected
RN
4hr 35min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 60min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

81.1%
91.3%
91.3%
91.3%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.3%
97.6%
97.7%
95.7%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.7%
23.1%
19.5%
23.3%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
0.0%
0.0%
3.8%
16.4%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
15.0%
20.5%
14.3%
13.3%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
14.3%
5.6%
17.9%
14.3%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
2.4%
7.9%
7.0%
8.9%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
11.8%
3.0%
7.9%
5.1%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
4.7%
2.6%
4.7%
8.9%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
4.7%
4.9%
2.3%
0.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

88.7%
94.0%
97.7%
97.6%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.8%
92.3%
92.3%
92.3%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
78.7%
85.1%
86.5%
86.5%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
1.8%
1.2%
2.3%
3.1%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.3%
1.5%
1.6%
0.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.1%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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