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Palm Garden Of Tampa

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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • Morgan Bott
    ★★★★★ a month ago

    Within 10 days of checking into this facility my mother had a broken hip, pneumonia and a six inch gash where they had torn off her under garments. They checked her into a hospital because of breathing issues and she died within 24 hours. When we came to pick up her belongings that day they were all packed up and the guy was smiling ear to ear when he handed them to me. It was the first friendly smile we had received there. When I got back from the funeral over the weekend I had a note in the mailbox from the hospital where she passed with condolences. I also had an eviction notice from Palm Gardens. It's awful. My mother was extremely Ill, but her doctors remained hopeful she could return to a normal life. And she had been in and out of places, but no where were they so negligent and heartless. I don't even know how to explain the feelings.

  • Jan Bates
    ★★★★★ a month ago

    My Father was at Palms Gardens and the CNA staff were horrible. They would yell at him when he would have to go to the bathroom and tell him to use the urinal. They wanted him in bed so they didn't have to deal with his care. We complained to social services at PG but saw no change. He received poor health care and had to go back into the hospital due to low sodium levels. I would never recommend putting an family member at Palm Gardens. I witnessed residents asking for help and the CNA staff ignoring them while standing around socializing with each other.

  • Carrie Tharp
    ★★★★★ 4 months ago

    the room they promised near nurses station , nope that didn't happen, checked in recliner broken, side table wouldn't lock in place, tv green that was first impression. Late night calls mom sys they didn't leave call light next to me, I'm calling out and no one coming, 1st 3 days there and still no shower, mom still in nightgown at noon says she asked for shower but was told your not on my shift. call light time too long mother eventually getting up on her own. It took them 7 days and talking to just as many nurses to finally get her pain meds that should have transferred from hospital. Every time the rn would say first I've heard of it and no one told me. had to plead w/ one to call dr now! and get back to me now while I'm here w an answer! discharge they went over moms meds w/ just her & she is near patient and cannot retain anything... smart. packed up her stuff before i could see if all was there and go over sheet, i chose facility because of how new & beautiful it was but facility is only as good as their worst staff member. The cna tried to blame us for all problems in rm when we had just arrived and said " everything was fine when last patient was here" . She could care less.Bed side manor poor.

  • Baby Doc
    ★★★★★ 6 months ago

    My mom staying at this rehab center was similar to watching someone about to be crushed by an avalanche. All I could do is try and warn to get out of the way, see the boulder coming down to crush my mother, yet I was ignored and now my mother had an ambulance ride to the hospital 3 days after a discharge. I would give a zero if I could but I will give one stars for the techs that helped my mother. She was discharge 3 days ago and now hospitalized. Palm gardens did not address any concerns I was actively advocating for. My mom has CHF and her legs were swelling every day. They didn't giver her oasis because they discouraged her from peeing all night. And they mark it down as a "refusal" to cover their tails. I was there 3 connective nights hearing the nurse say the same thing, " oh, honey, take your pill in the morning so you are not peeing all night. " her physical therapy evaluation was never completed, yet documented and billed. I was there when the therapist had a phone call, said she would return, yet never came back. I requested the documentation,in which it doesn't match with her actual presentation, missing key components of her medical history and can put her at risk when people don't know how to handle her condition. I asked the, to do daily way ins. I have Soretta, from social service, on audio record saying she will not document my concerns. This is illegal. It is my duty to share with others. I will update as this process continues but if you care for your family, pick Nu Vista or John Knox. They are amazing, compassionate and take care of the patients with empathy. This one is now part of the neglectful ALF list. If you walk over to the extended stay at night time, you can also notice tons of aids just handing out while the call lights are on and the aroma of urine saturates the air. It was a little better because ACHA is currently there invetsigating. I pray my mom will be better.

  • Brian Norton
    ★★★★★ 9 months ago

    Their generous donation send many special needs people on recreational events that they normaly would not get go on. Thank you for your giving spirit!!1

About Palm Garden Of Tampa

General Information

Legal Business NamePalm Garden Of Tampa LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 19, 1987 (31 years)
Capacity120
Residents108
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Palm Garden Of Tampa

Palm Garden Of Tampa was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 17, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaintEstablish and follow a written policy that permits a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

May 27, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionGive residents a notice of rights, rules, services and charges.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Palm Garden Of Tampa require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 25min
ReportedExpected
CNA
55min
45min
ReportedExpected
LPN
45min
1hr 10min
ReportedExpected
RN
4hr 15min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

99.0%
97.6%
97.6%
97.6%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
98.7%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
39.3%
37.9%
39.3%
35.7%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
24.2%
26.5%
29.2%
24.6%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
24.2%
13.1%
14.8%
27.5%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
20.9%
20.3%
16.4%
12.7%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
5.2%
16.1%
10.3%
11.3%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
4.0%
10.3%
8.2%
14.3%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
3.7%
3.5%
3.8%
5.1%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
1.2%
1.1%
3.6%
2.2%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
1.3%
0.0%
6.8%
1.3%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
4.0%
0.0%
0.0%
0.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.1%
2.9%
0.0%
0.8%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.8%
98.8%
98.3%
98.2%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.8%
96.2%
96.2%
96.2%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
87.9%
92.6%
90.0%
90.3%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
9.9%
8.9%
8.8%
6.7%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.9%
0.9%
0.8%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.5%
0.4%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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