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Club Health And Rehabilitation Center At The Villa

  1. Skilled Nursing Home Facilities
  2. Florida
  3. The Villages Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Dara R
    ★★★★★ 3 months ago

    My mom has been in several different rehab facilities this past year and I decided it was time to call them out. If you have a loved one in a rehabilitation facility and cannot advocate for them, they will not get the care they need. My mom arrived at The Club on a Friday and all her paperwork said about meals was "liquid diet". Since it was a Friday and, of course, no doctor available, they brought her plain beef broth for 3 days! Exactly how is a patient to get any better on that kind of diet? Thankfully between my dad and I we were able to bring her smoothies and protein drinks for the weekend. Once she was approved for soft foods, the meals were so bad she wasn't eating well anyway. She had back surgery and had no strength to move herself so several times was left in a painful position in a wheelchair and told they would get back to her when they had time. Not all the staff was bad, she did have one nurse that was good. Unfortunately she also had one that was very nasty. I understand the staff is overworked and Medicare also makes things very difficult, but don't be nasty to a patient that has been through a miserable experience and in terrible pain. Of the rehab facilities in the Villages that we have experienced, this is lowest on the list.

  • Louis Irmo
    ★★★★★ 3 months ago

    Great rehab center! They are doing wonderful for my dad. He looked better when I seen him today than he has in awhile.

  • Robert Johnson Jr
    ★★★★★ 2 months ago

    Every time I have visited someone there the staff are always friendly and courteous. The people I visit are always happy with the care they are receiving.

  • Charlotte Ponder
    ★★★★★ 4 months ago

    Visit a family member everyday after work. Last night (7:30 p.m.) I had walked into her room she was sitting in the chair eating dinner. She was upset. Dinner is at 5. She had to call them to let them know, that they had forgotten her dinner. Every night I visit, she's in her chair. I help her to the bathroom, put her gown on and put her in bed. These are Seniors. They shouldn't be in the chair that late at night. They want to be in bed. They should have a special diet or food for the Seniors to be able to eat. And a cook that knows cares about cooking. She said the food is awful. Seniors should be treated with honor not a business. They deserve that much.

  • Joseph Ferreri
    ★★★★★ 3 months ago

    I had to stay at the Club twice .Both times the staff was very attentive and friendly. The OT & PT were very professional and kind. I would highly recommend this facility to anyone who asked me.

About Club Health And Rehabilitation Center At The Villa

General Information

Legal Business NameMulberry Grove Nh LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 18, 2012 (7 years)
Capacity68
Residents66
Percent Occupied97%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Club Health And Rehabilitation Center At The Villa

Club Health And Rehabilitation Center At The Villa was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 25, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Club Health And Rehabilitation Center At The Villa require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 25min
ReportedExpected
CNA
1hr 20min
50min
ReportedExpected
LPN
1hr 10min
1hr 45min
ReportedExpected
RN
5hr 15min
4hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

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93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
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-
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95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
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53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
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26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
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17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
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-
-
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15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
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13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
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7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
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-
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3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
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-
-
-
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
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1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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-
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3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
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-
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2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
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-
-
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1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.6%
100.0%
99.6%
99.8%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.0%
94.8%
94.8%
94.8%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
88.4%
90.6%
90.9%
91.4%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
0.2%
0.0%
0.0%
0.2%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.7%
1.5%
1.4%
1.4%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.7%
0.9%
1.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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