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Manorcare Health Services

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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • Mary Brownlee
    ★★★★★ 2 weeks ago

    I cannot say enough about the experience my husband had at Manor Care of Venice. We just finished a 5 week stay for recovery from a hip surgery which got infected at the hospital and required both therapy and nursing care. Outstanding in both areas! Thank you!!

  • Gregory Waldron
    ★★★★★ 3 weeks ago

    My father has been staying at ManorCare for a few weeks to recover from a surgery. Some of the staff at ManorCare are nice and effective, some less so. Communications between staff seems to be a major issue. For instance, my father is supposed to be on a specific diet, but sometimes they serve food that is not appropriate for his condition. In addition, generally speaking the food is not great: i.e. Cold eggs in the morning. What really angered me with this place was its recent handling of Hurricane Irma. Before the hurricane, we were informed that they would board up all windows to protect against flying glass - a basic precaution in Florida. They also informed us that family was welcome to come stay at the facility. As the hurricane approached, we were alarmed to see no plywood going up outside. On the day of the hurricane, no patient rooms had been covered, although plywood covered the glass of emergency exits and some of the common areas, such as the internet lounge and dining room. When the hurricane hit, we learned from my father that all patients were pushed into the corridors and made to sit in their wheel chairs for several hours - a great discomfort for old people with manifold ailments. Meanwhile, families of staff and patients arrived, some with pets. It was crowded and chaotic. They moved my Dad back into the room after several hours, but he was very upset and uncomfortable. When I called to complain about conditions at the facility on the day of the hurricane, the receptionist informed me that the director was "on a conference call with the governor" - as if this was supposed to impress me. I was told That she would call me after the hurricane, but she never did. Following the hurricane, the facility lost power. There is a generator, but it is insufficient to light the bathrooms, creating a major challenge for people in wheelchairs or using walkers. The air conditioning is also not working. This Irma incident was a one off, but it reflects dismal planning and poor execution.

  • Mark Burman
    ★★★★★ 2 weeks ago

    ATTN: Disregard the review by Gregory Waldron...where you even there? We were!!! My wife and I were there every day along with many other families. It would be a gross dereliction of the reality of what took place to disparage the staff of Manorcare before, during, and after Irma!!!! Was it perfect....probably not, but given the circumstances and the hurculean task to take care of the seniors during Irma we give Manorcare Venice 5 stars. I could write page after page about the extraordinary effort put forth by the staff during a rough time but i won't. We will just say thank you for all the staff did to make the best of a very challenging situation. Things could have easily been much worse and less safe but they were not. If we could give 6 stars to MX Director Scott we would. Many people like us recognize what took place. Thanks again. C+M

  • Lisa King
    ★★★★★ 5 months ago

    Unfortunately, I have had to deal with several nursing/rehabilitation facilities over the last 10 years in the Sarasota/Manatee County area. I found Manor Care to be the best of the best. The facility was clean & updated. Staff was personable, caring & attentive. When I had a question or a "issue" it was addressed within a timely manor and handled professionally. I would strongly recommend Manor Care in Venice!

  • Melanie Piacentino
    ★★★★★ 7 months ago

    On behalf of my family, I just wanted to say what excellent care our mother received at ManorCare In Venice, Florida. From the reception desk to the nursing staff and the therapists, everything was top notch. All the staff was very caring. I would recommend this facility to anyone. Melanie P.

About Manorcare Health Services

General Information

Legal Business NameManor Care Of Venice Fl LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 5, 1997 (20 years)
Capacity129
Residents116
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Health Services

Manorcare Health Services
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 3, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionPost nurse staffing information/data on a daily basis.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure that residents are fully informed and understand their health status, care and treatments.

February 13, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
BSomePotential for Minimal HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
BSomePotential for Minimal HarmHealth InspectionGive notice to the resident before a room or roommate change.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Health Services require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 40min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
40min
1hr 10min
ReportedExpected
RN
3hr 60min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.8%
98.8%
98.8%
98.8%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.9%
97.4%
98.6%
98.5%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
80.0%
75.0%
80.0%
86.8%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
6.2%
12.9%
14.7%
20.6%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
21.6%
7.6%
15.3%
11.4%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
9.6%
9.3%
10.3%
9.1%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
16.1%
16.7%
9.1%
5.0%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
6.8%
4.9%
1.8%
4.3%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
5.4%
2.7%
1.5%
0.0%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
2.9%
2.9%
1.5%
0.0%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
2.7%
0.0%
1.5%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
1.4%
2.6%
1.4%
1.5%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.2%
1.1%
0.0%
0.0%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

84.2%
95.1%
91.8%
91.0%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.3%
92.8%
92.8%
92.8%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
69.3%
72.6%
71.4%
66.8%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
13.2%
16.5%
10.2%
8.7%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
1.0%
0.9%
0.4%
0.9%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.4%
0.4%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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