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Palm Garden Of Vero Beach

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Vero Beach Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Thomas Flowers
    ★★★★★ 6 months ago

    We visit Palm Garden regularly to give communion to Catholic patients and have always found it to be very clean and well managed. Many patients smile and greet us in the hallways, and there are usually activities going on for the patients to participate in. There appears to be upgrades in progress to many of the rooms. Edwin Rojas, the director, is usually out greeting and talking with the staff. We see lots of staff members in the hallways and rooms and they are always friendly and helpful. The people that we visit have told us they like it there. We would definitely recommend this facility to anyone.

  • Joe Coakley
    ★★★★★ 6 months ago

    My mother has been a resident of Palm Garden for almost three years. During that time there has been some up and downs in my opinion in regards to her care. As of the past 6 months I have seen a great improvement in the physical care of the the building . In regards to the attention to detail for the care of my mother there has been a significant improvement. I truly believe that the present management truly cares about patient care and about the concerns of the patients families concerns. Thank you to the present management for their caring.

  • Melanie Ravenscroft
    ★★★★★ a month ago

    Not to fast to answer call light been pushing mine for 30 minutes nowthis place is a joke! ??only one pack of wipes to share with the whole floor? One blue pad left and have to save it for bedtime REALLY?i agree the food stinks! 2 of the cnas actually know what they are doing we would like to speak to upper management

  • Diane Lubrano
    ★★★★★ 7 months ago

    My experience with Palm Garden over the past 2 1/2 years has been positive and professional. Tina Bowen, the Regional Director of Transitional Services, has been particularly wonderful. She cares deeply for her patients and their families. No matter how busy she is, she always takes the time to answer their questions and address their concerns. This is so important! It makes such a difference to feel heard and respected during what is likely a very stressful time. The facility itself is always clean and bright and the dining room is beautiful. My interactions with the rehab and nursing staff have been upbeat and helpful. I would highly recommend Palm Garden to friends and family searching for expert care for their loved ones.

  • Corvette745
    ★★★★★ 7 months ago

    My mother has been at Palm Garden in Vero Beach for 2.5 years now so my family has seen several directors come and go. I can relate to some of the negative reviews that are being posted, however, since the current Director (Edwin Rojas) has been in place things are improving. Mother had a particular need that wasn't being met (use of toilet riser), but when brought to Edwin's attention, he came up with a satisfactory solution. Slowly, but surely, we believe he is working his way through the different areas that need improvement.

About Palm Garden Of Vero Beach

General Information

Legal Business NamePalm Garden Of Vero Beach LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 25, 1987 (32 years)
Capacity180
Residents170
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Palm Garden Of Vero Beach

Palm Garden Of Vero Beach was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 28, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.

April 12, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.
DFewPotential for HarmComplaintMake sure that special or therapeutic diets are ordered by the attending doctor.

February 3, 2016 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$5,850 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Palm Garden Of Vero Beach require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 20min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
20min
1hr 10min
ReportedExpected
RN
3hr 60min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

88.2%
79.0%
79.0%
79.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.8%
95.0%
96.6%
97.5%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
52.9%
47.2%
57.1%
48.7%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
27.3%
25.0%
26.1%
29.1%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.4%
36.0%
20.7%
25.1%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
15.8%
14.4%
14.8%
16.7%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
30.9%
30.6%
26.0%
16.8%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
7.2%
6.1%
16.7%
10.1%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
0.9%
1.7%
1.2%
2.3%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
3.7%
4.7%
7.1%
5.7%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
3.5%
6.1%
1.7%
5.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
5.9%
3.3%
6.0%
7.4%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.8%
3.1%
2.1%
2.1%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

93.5%
93.9%
95.5%
89.1%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.1%
89.1%
89.1%
89.1%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
73.6%
71.0%
74.6%
77.7%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
9.0%
6.3%
20.9%
17.1%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.6%
1.9%
1.6%
0.5%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
1.0%
0.6%
0.2%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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