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West Melbourne Health & Rehabilitation Center

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  2. Florida
  3. West Melbourne Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • Tonya Adams
    ★★★★★ a month ago

    The team at West Melbourne Health & Rehabilitation are top notch! Both administration and the front line team members are focused on providing the highest quality of care and customer service to their patients and families!

  • chris white
    ★★★★★ a month ago

    Provides compassionate therapy and nursing services to Brevard County. Long standing staff who treat their residents as their own family.

  • MLNFL
    ★★★★★ 7 months ago

    The staff members are Angels in people clothing....very professional but not so much that they lost their humanity. Caring, loving caregivers , polite and respectful of all the patients. Thank you for your care of my husband.

  • Michelle Corkum
    ★★★★★ 2 years ago

    DON'T EVEN CONSIDER THIS PLACE IF YOU ARE ACTIVE IN YOUR LOVED ONES CARE!!! My mother in law only resided here for 3 weeks after a hospital stay for a hip fracture. This was the 3rd facility in a year and I had hopes of it being the last. I arrived to find my mother in law incoherent and resembling a puppet on a string. It seemed she had no control over her limbs and was lethargic. I wanted her to go to the ER to be checked out and was told she would need to be in distress in order to be sent out. I was told this was typical behavior for her ( NOT TRUE) and I was also told that her dermatologist could assess her to see if a trip to the ER was necessary. I made the decision to get her to the ER where she was quickly diagnosed with Pneumonia, Sepsis and a UTI! Fast forward to the day of hospital discharge. One of the reasons sited for not accepting her back at this facility was because of my decision to take her out of there to go to the ER. This was considered a discharge. Don't be fooled! If you stand up for your loved ones as I did, you aren't welcome. The administrator wouldn't even return my call or my email. That speaks volumes in my opinion.

  • Sharon Sneed
    ★★★★★ a year ago

    Friendly outgoing staff. Management goes above and beyond to make you feel comfortable and confident about your loved one

About West Melbourne Health & Rehabilitation Center

General Information

Legal Business NameNorthport Health Services Of Florida, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 3, 1980 (38 years)
Capacity180
Residents147
Percent Occupied82%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for West Melbourne Health & Rehabilitation Center

West Melbourne Health & Rehabilitation Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 10, 2017 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
DFewPotential for HarmHealth InspectionGive or get specialized rehabilitative services per the patient's assessment or plan of care.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.

May 17, 2017 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

May 16, 2017 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMake sure that a working call system is available in each resident's room or bathroom and bathing area.

September 2, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of West Melbourne Health & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 30min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
35min
1hr
ReportedExpected
RN
4hr 20min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.7%
97.8%
97.8%
97.8%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
100.0%
100.0%
99.2%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
42.6%
37.8%
47.9%
54.3%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
32.0%
22.1%
15.3%
22.2%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
14.3%
20.6%
15.9%
16.6%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
6.5%
6.8%
8.7%
5.4%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
12.0%
16.7%
16.3%
5.6%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
0.8%
0.0%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
11.2%
5.7%
6.8%
3.5%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
4.0%
2.6%
3.1%
4.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.9%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
3.1%
0.8%
0.8%
2.6%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
0.8%
0.0%
0.0%
1.7%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.6%
1.9%
2.6%
3.8%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.8%
0.8%
0.8%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.9%
89.7%
91.1%
93.5%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.3%
86.8%
86.8%
86.8%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
72.1%
84.6%
75.5%
67.8%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
20.9%
14.5%
12.6%
14.8%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
2.3%
2.2%
0.0%
1.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
1.4%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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