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Coral Bay Healthcare And Rehabilitation

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  2. Florida
  3. West Palm Beach Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Meral Ibrahim
    ★★★★★ 3 weeks ago

    My mother was brought to Coral Bay after spending a week at Palms West Hospital due to two falls in one day at home. She received all kinds of physical therapy to strengthen her from an amazing team of therapists, namely, Judy, Robert, Ryan, Nicole, Sarah and Michael. They all played an integral part in her therapy program and I saw improvements in her condition by the end of the program. They are all highly skilled in their field, very professional and personable. A great place for rehab.

  • JimiBLong .
    ★★★★★ 3 weeks ago

    Coral Bay is one of the worst medical facilities where I've ever had to stay! Period! If l could, l would only give it a half a star rating. l spent four weeks at Coral Bay, after having surgery. ln that time, l had to report several violations, ranging from unsanitary conditions in the rooms, improper disposal of bio-hazardous waste, (CNA emptied approximately 2,000 milliliters of urine from my Foley catheter bag into the waste basket because she was too lazy to make two 10 ft trips from my bedside to the bathroom with a urinal ) Mixing up patients medications, (nurse handed me several tablets in a cup. All of them were prescribed for another patient) calling a 'Code Blue' (patient in cardiac/respiratory arrest) to the wrong room, (patient did not survive, possibly due to medical help arriving too late) improper, unprofessional, unsanitary and abusive behavior towards patient (me) by the charge nurse, CNA's and nurses constantly speaking in Creole to each other at my bedside, which goes against hospital/skilled nursing/rehab facility policy, unless the patient also speaks the same language. I have no problem with them speaking their own language during their own personal time but when they are treating a patient that only speaks English, the medical facilities policy REQUIRES them to speak English. I was receiving IV treatment for a serious infection (osteomyelitis) via a PICC line in my left upper arm. The nurse, Lloyd W. Hulcolm, came into the room to administer a dose to me. He did not put on gloves and he did not wash his hands. He immediately went to flush the PICC line with bare hands and without wiping the port with alcohol (the cap had been lost and had never been replaced). I notified him that he needed to wipe the port with alcohol and he needed to put on gloves. He immediately became verbally abusive and belligerent. He yelled "I have 90 hours of IV training; how much do you have?" Then he said "Are you going to tell me you have more training than me?" and then he laughed. Then he grabbed the port with his bare hand and twisted it and said "See that? Nothing can get in there". Then he said "But if you want me to put on gloves, fine, I'll put on gloves". Then as he was starting to flush the PICC line, he said "Are you going to tell me how much I'm supposed to put in, too?" I told him "No, but if you have 90 hours of IV training, you shouldn't have to be told by your patient what the proper protocol for administering a dose of IV medication is". He flushed the line and then he left. Later, that same night, another nurse came into my room. I told her that I did NOT want him (Lloyd Hulcolm) back as my nurse and that I wanted to speak to the Charge Nurse. It was maybe an hour or so later, Lloyd Hulcolm came back to my room and asked what I wanted to speak to the Charge Nurse about. I told him "I want to talk to her about you". He said "What about me?" I replied "about you not wearing gloves". He then said "OK, I'll tell her". Later the other nurse said that Lloyd WAS the Charge Nurse. I believe he had no intention to report himself to anyone and l was correct. Later, I talked to several administrators to report the abuse and unprofessional behavior and none of them had heard anything about the incident from Lloyd. They all assured me that the matter would be dealt with but I have no way of knowing what disciplinary actions were taken, if any, because Lloyd Hulcolm was still there the next night and for the remainder of my stay. The only employees in the entire facility that I was happy with was my physical therapist Ryan, my occupational therapist Nicole, one nurse who's name l can't recall and one of my CNA's Agnata.

  • Lee Rubin
    ★★★★★ 3 months ago

    I was admitted to Coral Bay after hospital ICU stepdown discharge for quadruple artery bypass grafting. All of the staff were attentive and caring as I gradually became more active. I am grateful to the RNs, physical therapists, administrators and support staff for making my transition comfortable. Special kudos to RNs Kurt, Daniella and Beth and the physical therapy group Judy, Sarah and Ryan. Thank you all.

  • Nora Perez
    ★★★★★ 7 months ago

    Pure nightmare, my mother was put thru hell. All those Haitians need to be fired. Think before taking your loved one there.

  • Ed comp
    ★★★★★ a year ago

    I was my Moms sole caregiver for 6 years 2 if which she no longer knew who i was. The people at Coral Bay made her admission smooth and easy for me. The accounts dept. took care of EVERYTHING money related for me. The staff especially on the second floor treated her GREAT. She was always neat and clean. On one visit she had a flower in her hair. Mom since passed away but I continue to keep the staff in my prayers. There job is a hard one.

About Coral Bay Healthcare And Rehabilitation

General Information

Legal Business Name2939 South Haverhill Road Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 4, 1993 (27 years)
Capacity120
Residents108
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Coral Bay Healthcare And Rehabilitation

Coral Bay Healthcare And Rehabilitation was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 3, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.

May 11, 2016 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$9,750 fine

December 14, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$30,810 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Coral Bay Healthcare And Rehabilitation require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 55min
2hr 25min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
1hr
1hr
ReportedExpected
RN
4hr 40min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

88.3%
94.0%
94.0%
94.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
28.9%
31.6%
15.6%
17.9%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
4.8%
6.8%
9.1%
12.5%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
5.9%
12.3%
17.9%
3.5%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
28.2%
19.0%
15.2%
20.3%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
2.8%
9.5%
16.2%
4.1%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
2.1%
4.5%
1.1%
3.3%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
0.0%
2.0%
1.8%
1.6%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
4.9%
5.3%
4.1%
1.3%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
3.2%
3.3%
4.3%
1.1%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.9%
0.9%
2.3%
2.5%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.1%
98.5%
100.0%
100.0%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.0%
82.0%
82.0%
82.0%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
91.0%
77.7%
72.6%
79.6%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
0.0%
3.4%
1.3%
0.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
3.2%
5.7%
4.1%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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