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Coral Bay Healthcare And Rehabilitation

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  2. Florida
  3. West Palm Beach Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Raul Silva
    ★★★★★ a month ago

    Overall, the staff and support personnel at Coral Bay are very caring and attentive to my mother's needs. My mother has been at the center for nearly 2 years now and even on my unannounced visits, she is in good spirits and well cared for. Truly unique to have a small family feel to their patience care, given the usual employee turnover. My mother when initially into the rehab section and is now in the long term care, and along they way, she has always been treated with empathy and care. Only improvement I'd like to see if the ability for patients to be able to call out non local, using their account funds.

  • Leonard Beck
    ★★★★★ a month ago

    as a resident here at coral bay, i am treated with respect, kindness and compassion by the staff. the second floor nursing staff especially he manager claudette is professional and easy to communicate with. i would definitely recommend this facility to anyone looking for additional care. thank you for your care, jeff, mulhouse, sylvetta,gertrude, angel and the others too numerous to mention.

  • Cytus
    ★★★★★ 3 months ago

    My father has been in their rehab for two and a half days so far and he will not get some important medicine until tomorrow! Their pharmacy is in Ft Lauderdale! He weighs 300 lbs and they still have him cramming into these little wheelchairs. They say they will get him a bigger one but they must not have any onsite. He has yet to eat anything because he says its not good and he can't go to the dining room because sitting in the too small wheel chair hurts him. I don't see how he is going to fully participate and become stronger if he has to stay cooped up in his room until Physical Therapy comes to get him. They don't even let him know when his PT will be. He wants to go home and I am very scared that he will give u on getting stronger and mobile. It appears they are understaffed because they take forever to answer the light. When he calls the desk no one answers. He fell yesterday next to his bed trying to get to the bathroom. I hope he didn't sign an arbitration agreement when they admitted him. Debbie Coombs 7-20-2018

  • Don Fogelsanger
    ★★★★★ a year ago

    In 2007 I suffered a stroke that resulted in diminished left sided range and mobility. After rehabilitating in a local skilled nursing facility I remained severely limited. In early 2017 I visited Coral Bay facility after being hospitalized for congestive heart failure. I remained there for 7 months and received intensive and excellent care and was able to leave with nearly full range in all limbs. I returned to the hospital 4 weeks later after suffering an accident while at my assisted living facility. Nearing my discharge from the hospital I was approached by the case manager. She informed me that I must choose a Skilled Nursing facility for rehabilitative services. She stated I had hundreds of facilities to choose from and proceeded to give me recommendations. I quickly informed her that for me there was only one facility and it was Coral Bay. I recognize that every illness is different and everyone heals differently but on both stays at Coral Bay the rehab department selected the right program for my individual needs. While recovering at Coral Bay I was made to feel like I was part of a family and provided with encouragement and care. I was especially surprised to see that on regular basis that the Administrator of the building served you in the dining room. During my stay at Coral Bay I was invited and attended many programs there such as the wonderful weekly Tea Social. I would recommend Coral Bay to any and all and give it 5 Stars.

  • Luis Medina
    ★★★★★ 7 months ago

    I AM VERY HAPPY TO BE HERE,UNDER THE SUPERVISION OF GENESIS REHAB. AND THE SUPER THERAPIST EMELY AND RYAN TWO EXCELENTS HUMANS BEINGS,WHO TAKE CARE ME IN MY POST SURGEON OF RIGHT HIPS. JUDITH,THE DIRECTOR OF THIS DEPT. IS VERY NICE PERSON TOO. I AM GLAD TO HAVE THIS PROFESSIONALS ON MY LIFE. GOD BLESS AMERICA !

About Coral Bay Healthcare And Rehabilitation

General Information

Legal Business Name2939 South Haverhill Road Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 4, 1993 (26 years)
Capacity120
Residents108
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Coral Bay Healthcare And Rehabilitation

Coral Bay Healthcare And Rehabilitation was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 3, 2017 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

June 17, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmHealth InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
DFewPotential for HarmHealth InspectionMake sure that special or therapeutic diets are ordered by the attending doctor.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintProvide routine and 24-hour emergency dental care for each resident.

May 11, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$9,750 fine
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmComplaintGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.
DFewPotential for HarmComplaintEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

January 5, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
GFewActual HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

December 14, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$30,810 fine
FManyPotential for HarmComplaintStore, cook, and serve food in a safe and clean way.
GFewActual HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
GFewActual HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
GFewActual HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Coral Bay Healthcare And Rehabilitation require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 55min
2hr 25min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
1hr
1hr
ReportedExpected
RN
4hr 40min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

88.3%
94.0%
94.0%
94.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
28.9%
31.6%
15.6%
17.9%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
4.8%
6.8%
9.1%
12.5%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
5.9%
12.3%
17.9%
3.5%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
28.2%
19.0%
15.2%
20.3%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
2.8%
9.5%
16.2%
4.1%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
2.1%
4.5%
1.1%
3.3%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
4.9%
5.3%
4.1%
1.3%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
2.0%
1.8%
1.6%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
3.2%
3.3%
4.3%
1.1%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.9%
0.9%
2.3%
2.5%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.1%
98.5%
100.0%
100.0%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.0%
82.0%
82.0%
82.0%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
91.0%
77.7%
72.6%
79.6%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
0.0%
3.4%
1.3%
0.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
3.2%
5.7%
4.1%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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