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Lakeside Health Center

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  2. Florida
  3. West Palm Beach Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • Leighton Westlake
    ★★★★★ a month ago

    Very poor staffing. Nursing staff does not know the basics of nursing care, the assistants do not care about the patients and are abusive. Nurses get medications wrong and one patient went to the ER overdosed and requiring resuscitation not once but three times in one four week period. The physical therapy amd occupational therapy is virtually non existant and is there to bill medicare only. The staff has English as a second language most speak only Spanish, French or Creole. They do not have command of English especially medical terms. 85% of conversations are in other than English. Administration lies incessantly and embezzels patient funds.

  • Jess Rodriguez
    ★★★★★ a year ago

    This place used to be nice years ago. Currently, it is a hostile work environment, where a lot of the old and great employees are no longer there. The administration has been changing quite frequently. The new manager behaves robotic and lacks both the empathy and social skills to deal with the needs of the geriatric population and their families. There has been a huge turnover where I can't hardly recognize anyone I used to know. The staff Is frequently uneasy and there is an ovbious disatisfaction with their higher-rank leadership team as they behave very narcissistic and punitive towards employees. I strongly believe that this affects patient care, as it contributes to staff feeling stressed and uneasy, as they try to perform their job functions to the best of their ability. The facility has lost most of its valuable team members. I spoke to someone there recently who mentioned that many have been unjustly fired after decades of dedicating hard work to their patients. Continuity of care and support is important when dealing with memory care patients. As this is an old nursing home with very few private rooms, I strongly believe that its best asset was the longevity of its employees and the teamwork and good energy it once offered. I hope that this review serves to ignite the owners to investigate the people who are working in positions of power, as they are easily capable of abusing it, as opposed to leading and supporting people's every-day efforts. I met one of their corporate folks once. She barely greeted me as I had stopped in to see a family member. I was left thinking "where is the good customer service this place had years ago?" I wrote down her name. It is Stacy Valdivian. I asked a staff later about her and their response was that she was the big boss and was neither friendly and nor approachable. She was described as snotty and judgemental. I find that to be quite discomforting in a job setting. I equate good leaders with folks that are approachable and good listeners, not those who are viewed as judgemental, temperamental, and often looking for ways to take out their inner frustrations on those below them.

  • Jenna Mahle
    ★★★★★ a year ago

    This place is the worst nursing home ever,my grandma fell here lost her memoryand wasn't right ever since.They told me she hadn't eat in three days,when I came with food everyone was eating except my grandma they said she did want the food. She hadn't eat in three days they didn't even put her plate down, they just took it away. My grandma and I had been complaining for 3weeks about her not being able to breathe, they did nothing. Ultimately after many complaints for weeks,she was finally called an ambulance where they gave her oxygen.there was lots of fluids in here lungs. They reassured me she was ok and could breath she died 5 days later.2days of her in the emergency room they packed up her stuff, which was picked though and property was stolen. Horrible

  • Eric Bernhardt THE RAVEN
    ★★★★★ 2 years ago

    #1 rehab

  • Steven H
    ★★★★★ 2 months ago

About Lakeside Health Center

General Information

Legal Business NameConsolidated Resources Health Care Fund I, L.P.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1979 (40 years)
Capacity107
Residents104
Percent Occupied97%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Lakeside Health Center

Lakeside Health Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Lakeside Health Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 25min
ReportedExpected
CNA
20min
35min
ReportedExpected
LPN
1hr 15min
55min
ReportedExpected
RN
4hr 10min
3hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.0%
99.0%
99.0%
99.0%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
99.0%
99.0%
98.9%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
34.3%
30.3%
54.3%
55.2%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.9%
23.3%
28.9%
26.1%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
1.8%
5.2%
8.1%
30.0%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
27.5%
29.8%
28.1%
22.6%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
3.8%
6.2%
7.3%
24.1%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
6.5%
6.2%
8.2%
4.4%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
5.4%
3.3%
5.7%
4.5%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
1.3%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
3.2%
1.0%
3.1%
2.2%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
1.1%
2.1%
2.0%
2.2%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
1.4%
0.8%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.1%
1.0%
1.0%
1.1%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
100.0%
100.0%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.4%
90.0%
90.0%
90.0%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
75.0%
-
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
0.0%
0.0%
0.0%
0.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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