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Palm Garden Of West Palm Beach

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Reviews
Overall Rating 3.3 / 5.0 ★★★★★

  • Walter Martinez
    ★★★★★ a month ago

    I have recommended Palm Gardens in the past to several clients and friends. Kevin is always professional and quick to get back whenever I or those I recommend need him. My clients and friends always speak highly of him. The staff is top notch as is the care they provide.

  • angela prochazka
    ★★★★★ 2 months ago

    Truly a wonderful and warm skilled nursing facility. With an even more exceptional team! My colleagues and I have had the pleasure of being able to help place patients at Palm Garden for short term rehabilitation, and where some call home for an extended period of time. Thank you Kevin Apilungo. Your knowledge, compassion, leadership, and expeditious work ethic exemplify 5 STAR! We are honored to be part of your community!

  • Francis Donahue
    ★★★★★ 2 months ago

    I would personally recommend Palm Garden Rehab to anyone. The team over at Palm Garden truly works together with one common goal, to improve their residents quality of life. Kevin Apilungo is very professional and involved with ongoing changes to his residents. The social services department is nothing short of outstanding. As a home care professional , I always recommend all of my patients to consider Palm Garden Rehab because the outcomes are tremendous.

  • Kat Natural
    ★★★★★ a month ago

    The absolute worst. I understand there is no such thing as a "good" nursing home however this place has gone down tremendously. Whatever you avoid this place at all cost. Trust me on this, please.

  • Kara Misnik
    ★★★★★ 2 weeks ago

    The physical therapy is exceptional! My mother broke her hip and had surgery. They were so good to her! So caring and kind. Unfortunately, my mother has Dementia so she had to go to the 100 wing. This was a different story. Had several issues that had me doubting trusting them with my mother. She was found on the floor in the dining room by a housekeeping employee when a CNA was supposed to be in the room at all times. She was then found in her room on the floor with a laceration to her head at 11:30 pm. Called 911 and transported her to the hospital. She had several xrays, scans and stitches. She was returned to Palm Garden and I was not notified until 8:35 am the next morning. I was livid. I could not imagine my mother who is like a 2 year old experiencing this by herself. This is unacceptable. I met with the Executive Director Michael. He calmed my concerns and offered to assign a one on one for my mother during the day. I had already hired someone to watch her throughout the night. This was very helpful for her since she is not capable of following directions or knowing her limitations. The nurse, Doris, was very rude and disrespectful. Did not know how to do her job. Should not be in this line of work. Didn't even know how to discharge someone. Had to call someone to do it for her. Very unprofessional. We are so glad it's over. I appreciate all of the very good people there. And there are very many! But I am not happy that my mother had the unfortunate luck to deal with the ones that were not. Just proves that a few bad apples does ruin the bunch. I truly hope that they open their eyes and "clean house" of the bad apples. Other than that I most certainly would have given a 5 star review Kara

About Palm Garden Of West Palm Beach

General Information

Legal Business NamePalm Garden Of West Palm Beach LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 20, 1988 (31 years)
Capacity176
Residents141
Percent Occupied80%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Palm Garden Of West Palm Beach

Palm Garden Of West Palm Beach was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

April 24, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide or obtain laboratory services only when ordered by the attending physician.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

August 18, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide routine and 24-hour emergency dental care for each resident.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaintProvide written records when a resident is transferred or discharged.

June 25, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$10,140 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Palm Garden Of West Palm Beach require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 15min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
55min
1hr
ReportedExpected
RN
4hr 20min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.7%
98.6%
98.6%
98.6%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
23.7%
25.0%
22.9%
31.7%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.2%
27.0%
27.0%
24.3%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.0%
7.6%
22.1%
23.5%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
13.2%
12.0%
8.3%
11.6%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
9.1%
10.7%
18.6%
19.6%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
1.6%
2.3%
8.8%
7.9%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
6.2%
5.9%
8.6%
12.7%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
6.8%
8.9%
11.3%
11.4%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
4.8%
3.1%
5.6%
1.6%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
1.6%
1.5%
4.8%
6.3%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
2.4%
2.8%
1.6%
1.7%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

92.9%
95.4%
98.6%
91.4%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.1%
90.0%
90.0%
90.0%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.1%
66.6%
68.9%
62.1%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
9.8%
9.7%
11.8%
11.9%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
3.8%
1.5%
0.7%
1.5%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
1.4%
1.1%
0.3%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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