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Brownwood Care Center

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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • ★★★★★ a month ago

    This place is awesome. Unlike care center in Georgia that want to exploit residents and kill them for their money,this place has an Incredible staff. Incredible management case management etc. My mother went from being told she's not going to live to actually walking in a couple of weeks. Absolutely awesome.

  • ★★★★★ 3 months ago

    This place looks and smells great when you walk through the front door. However, don't be fooled. Look closely where the patients stay the bathrooms are FILTHY. The person in charge should be ashamed at how dirty this place is and the care that the patient are getting. This is where people live and their loved ones are trusting you to care for their loved ones. Shame on you!!!!! Patients sit with food in front of them for long periods of time, they don't give fluids on a regular schedule through out the day including mid morning and afternoon not just feeding times. The tables that the patients eat on are left with food and never wiped down and cleaned. Walk around and manage your place and ensure people are truly doing their jobs and not socializing and getting their pay checks. The poor elderly that can't do for themselves are being neglected. Get a better system in place so people can get the care needed. Changed, showered, fed and live in a clean environment like you do at your home. Seriously how can you be proud of this place as an administrator and sleep at night. I hope you read this and make some changes as soon as possible. Get on your staff especially the cleaning as no one deserves to live in filthy conditions. Also the review below is the administrator in charge Dwayne Graham. Pretty sad you try to fool people with your own reviews.

  • ★★★★★ 3 weeks ago

    WARNING!!!! Don't let your dog stay here!!! My dad went in perfectly healthy. He only needed to build up muscle tone!!! He got a bladder infection and began talking confused, so we knew he had a bladder infection. Not only did they not test his urine, they allowed him to become Septic, as in he got Sepsis which most people die from!!! It was a Humana lady the day they were discharging him that told them that he was horribly ill and needed to go to a hospital. How could they be working a man out who is so ill they have Sepsis? The answer is "They could not have been." So, a man goes from very outgoing to very ill and quiet and no "medical professional" says "Something is wrong?" An outsider has to do it? Beware of this place and others like it. Including The Villages Hospital to which he was sent and had I not came in from TN they would not have given him any nutrition. He went 9 days without it due to an "obstruction" the obstruction was he needed an enema! You need to know that you do not have to take all the meds they give you, investigate investigate investigate as my dad would have been dead several times over had my mom not been a nurse and I had a way to look up the meds and speak up, if the nurse can't do it, go to the charge nurse and if you can't get it done tell them that you will file a "formal complaint" those are key words you need to remember. Don't go to a facility unless you absolutely have to and then pray pray pray

  • ★★★★★ 3 months ago

    The abuse to the patience that I seen when I walk through that door is just terrifying. the nurses act like ur bothering them when needing something. the lack of care from the aides. got boyfriends hanging around outside so they can hang out and chit chat . aides hanging out in their cars while the patients need care. patients sitting in feces up to hours at a time not being changed. Leaving them without depends on all night so the patients can wet on themselves and then they don't get changed until the next day. My loved one was emitted and it only took 25 days until he passed. he went in there with just dementia and old age. There was nothing wrong besides memory. after two weeks of being there all of a sudden skin tears,holes on the bottom of his heels both feet. socks not being changed for up to three and a half weeks. Showers not being given. skin tears, third degree bed sores to the bottom, bruises. Our loved ones are just being neglected. they don't care about our families at all. I have called and asked to speak to a nursing director as though she never called back I also have pictures. This place is supposed to be a skilled nursing yeah right skilled deathtrap

  • ★★★★★ 11 months ago

    It was a struggle finding at least a half way decent place for my aunt to do her rehab after she got pneumonia. My cousin and I searched around for about a 3 weeks taking tours, tried two before, and by a stroke of luck we came across Brownwood Care Center. It has its pros and cons. Most of the aids are super sweet, but some could use an attitude adjustment. The best part of the entire building was a guy by the of TJ who works in physical therapy. He made sure that anything that was possible happened, and in some moments late in the evening the nearly impossible. The entire therapy department is incredible! The nurses are just as great! With the exception of the food some nights everything was great. My aunt is no longer living but I thank each and every single one of you for making her feel like she was the only person in the entire building.

About Brownwood Care Center

General Information

Legal Business NameArbor Facility Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 1, 1989 (29 years)
Capacity180
Residents173
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Brownwood Care Center

Brownwood Care Center
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 17, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.

October 1, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
CManyPotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
CManyPotential for Minimal HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.

January 13, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

December 24, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Brownwood Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 20min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
60min
1hr 5min
ReportedExpected
RN
4hr 30min
4hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

79.6%
80.9%
80.9%
80.9%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.8%
81.6%
82.2%
84.8%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
41.0%
37.3%
47.7%
31.1%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.1%
22.7%
23.4%
23.3%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
35.5%
23.7%
25.8%
22.0%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
13.3%
7.6%
11.6%
12.9%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
36.2%
29.8%
23.1%
20.2%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
2.9%
4.8%
5.9%
7.2%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
6.3%
4.6%
8.3%
9.6%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
10.1%
8.9%
8.0%
12.6%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.8%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
2.4%
2.3%
2.3%
3.7%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
4.5%
5.1%
5.2%
6.5%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.3%
2.1%
1.7%
1.7%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

81.7%
88.9%
91.9%
87.0%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
75.6%
84.4%
84.4%
84.4%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.0%
59.2%
62.6%
64.3%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
21.0%
27.6%
20.7%
21.6%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
7.0%
2.1%
2.4%
4.3%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
2.9%
2.2%
3.1%
1.9%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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