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Wilton Manors Health & Rehabilitation Center

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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • Kathy Olson
    ★★★★★ a month ago

    I want to start out this review by saying to others make sure when you read reviews you realize there is always two sides to the story. Make sure you check places out for yourself. . I was in A terrible situation I needed a place for my mother ASAP and was promised a bed by Menorah House in Boca Raton and that day was told the bed was no longer available, after the insurance approved of the location and all the paperwork was done by the Dr.I was stuck. I called to see if there was an available bed, I spoke to Massiel who told me there was an availability so I immediately went to check out the place. I was a little concerned about the neighborhood and the surrounding area the Exterior of the place seemed OK . Massiel was very helpful to me from the beginning before I had even decided on the place. It was Tuesday at 2:30 PM between Massiel and Dr Chediak from Caps Medical and her wonderful staff they started on the paperwork and my mother was admitted by 5 PM the same day. That in itself was amazing.The rooms were very large private and semi private the place was clean, yes a little bit of ant problem at baseboard but we are in South Florida nothing that they didn't take care of. Bathrooms nice clean and large also each room had a private bath which is always a plus. The staff could not have been nicer to my mother starting from the head nurse Patrizia, and the rest of her staff nurses Sharon, Nicholas, Nosley and Marta (sorry if I miss spell someone's name) and the rest of the Nurses assistants of whom I can't remember their names. They were very attentive to her regardless if she rang the buzzer or not they checked in on her as they walked the halls. Can't say enough good things about the place, they offered a good rehab program for my mother to help build up her strength. Food was not that great according to my mother but that's to be expected they did offer other things if she wasn't happy with what she got which was very nice. So thank you to the Staff for all your hard work you are greatly appreciated. Bless You All ... Thanks again Kathy Olson

  • bruce hunt
    ★★★★★ 2 months ago

    This is one of the worst rehabs in the state. I was told I had to leave since my insurance would stop on the 13th of August 2015 so I was given 2days to find another facility. Come to find out after a harrowing experience and limited time to find another facility. My retirement checks stopped coming. When I inquired to Social Security they had been sending my checks to a company called Grey Stone the Parent company for"Wilton Manors" in San Antonio Texas for the entire 6 mos. I was being told that I had 24 hours to leave their facility. It took me almost 6 weeks to get reimbursed from an office in Tampa. They are all about the $$$ not your level of care!

  • John Krystofik
    ★★★★★ a year ago

    Greeting , My mother has spent sometime in your facility. I, having had experience with other like facilities would like to commend you on the facility as well as most of the staff with which I interacted. The CNA's Nosely, and Marta treated my mother like family. I could not have asked for more. It is difficult watching your loved ones in a sad condition and these, as well as others, made the experience so much better. There are more whose names which elude me unfortunately. Omneymore, Tina (social worker) Brittany as well as the others assigned to my mothers case were outstanding. If not, I would not take the time to comment. Thank you....John Krystofik. ps. On behalf of Nevada Krystofik (patient) I would highly recommend your facility from the office to the cleaning crew....they made what could have been a nightmare, as pleasurable as possible. I wish I knew all the names of those with whom I dealt...God Bless and thanks again...jk

  • Xta Cee
    ★★★★★ a year ago

    I got a stroke last year. I spent 4/6 weeks at Wilton. My experience with the staff could of been better or it could of gotten worse. The physical therapy that I got was a four star; I exercised everyday for a hour to two hours. My only complaint was that I needed assistance to get into bed and I had to wait up to five hours for assistance!

  • Susan Wenzel
    ★★★★★ 2 years ago

    This facility should be closed down....The nursing staff is incompetent....My Mother's stay lasted all of 5 days....If we didn't get her out, her health would have surely deteriorated beyond the status upon admission....Pure neglect, no sense of care giving with the exception of the dialysis team and the the rehab therapists.... I am not sure what the qualifications are to work there as part of the general nursing team, however, the bar must be very low as well as the salary... Also, beware of cockroaches in the room as well... Do not admit your loved one to this facility under any conditions....Anywhere else would have to be better.....I have given it one star because there was no option in the minus column

About Wilton Manors Health & Rehabilitation Center

General Information

Legal Business NamePalm Court Nh, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 1, 1982 (35 years)
Capacity147
Residents136
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Wilton Manors Health & Rehabilitation Center

Wilton Manors Health & Rehabilitation Center
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 8, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth Inspection1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.

October 14, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

September 1, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

May 14, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$10,140 fine
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
GFewActual HarmHealth InspectionProvide doctor's orders for the resident's immediate care at the time the resident was admitted.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaintGive or get specialized rehabilitative services per the patient's assessment or plan of care.

December 29, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Wilton Manors Health & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 35min
ReportedExpected
CNA
55min
45min
ReportedExpected
LPN
45min
1hr 15min
ReportedExpected
RN
4hr 20min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

85.2%
89.8%
89.8%
89.8%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
89.5%
96.1%
100.0%
100.0%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
37.9%
38.9%
53.5%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
24.7%
18.9%
18.1%
20.7%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
5.5%
20.9%
19.4%
3.2%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
16.7%
11.2%
10.0%
12.6%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
37.3%
15.5%
19.7%
12.2%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
6.2%
0.0%
0.0%
0.0%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
6.0%
4.1%
2.0%
10.4%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
10.3%
8.0%
10.1%
6.2%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
3.6%
2.1%
0.0%
1.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
1.2%
1.0%
1.0%
1.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
6.1%
3.7%
3.0%
3.5%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

81.7%
90.4%
98.8%
100.0%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.0%
86.6%
86.6%
86.6%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
56.7%
63.2%
68.6%
79.3%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
14.9%
4.5%
0.8%
0.4%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
1.9%
1.5%
2.1%
1.6%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.6%
0.2%
0.2%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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