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Colonial Lakes Health Care

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  2. Florida
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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Jeanne Ray
    ★★★★★ in the last week

    I do not recommend this facility. My family member was there for about two months and his strength and overall health declined. While there were some caring staff members in the therapy team and nursing staff, the CNAs are the worst we have seen in any facility (and my family member has been in a number of them). Ignoring call lights, leaving full commodes, dirty bedding, unwashed patients and cold food are some of the things you can expect from the staff at Colonial Lakes. In addition, the facility itself is often dirty, smells terrible and does not have any in-door space for patients and their guests. Choose a different place for your loved ones

  • Angela Maynard
    ★★★★★ 3 months ago

    This facility shouldn't receive any stars & think twice before sending a loved one here. My father was in their care for just shy of two months & in those two months I've requested that his window curtains be removed & cleaned as their was what looked like poop and mold all over them (never changed), the smell is the worst I've ever smelled to where I would put on perfume before entering the facility. Not to mention that upon his release I've been waiting to hear back on who, where & when his PT/OT will be coming to the house & told well here's the number to the place if you want you can follow up with them...last time I checked that wasn't my job that's the caseworkers job. Reporting this facility to Health Care Administration & to the Better Business Bureau.

  • xstevedx
    ★★★★★ 4 months ago

    I've only been here an hour visiting my grandfather and the patient sharing the room has had his beeper for assistance required has been going off for most the time I've been here. I walked down the hall to kindly inform the care providers on his behalf and the 3 of them I was addressing were equally as inattentive to communicatation as they were to the alarm. Aside from the smell and overall appearance of this facility I am most concerned about the quality of care in this particular wing at the time I happened to be here.

  • Nelly
    ★★★★★ 2 months ago

    This place is a nightmare, it's a place that harbor all kinds of germs and disease waiting for a host to attach it self. This place has urine and bowel movement smell as soon you go through the glass doors the patient area It's dirty especially the weekend when no one is around. Patient bathroom are left dirty and smell. My father in law was there for a week. It's was hell. The CNA hang out at a corner of the hallway speaking personal stuff in their native language ignoring the patient and speak nasty to the patient too they also rough with them. They look down at the family members, very unprofessional, their attitudes is just discussing. Few nurses are the same. The whole time my pop was therep they wouldn't take the time out to set him up to eat. Most the time the food on the table not open or touch. We had to go 2 and three times a day to feed him. I would change his bed because it was be dirty or soil. In one week I had changed the whole bed 3 times. Everytime we get there he would be soil. We had too shower him because they have not done it. Even the patient shower area is very unsafe and dirty. Our dad was treated horrible he was terrified of the CNA he would say they rough him up. These workers have no morals and values for the patient. They need to be fire and hire professional skill workers. Maybe if they paid a little better they can get good workers. The ones they have is from a cracker jack box. Low class place.

  • Gena Smith
    ★★★★★ 8 months ago

    The nurses are unbelievable, remarkable and fantastic. Ms. Edna is the best!! In the 4 months I was here, every issue has been taken care of and I'm on my way home. A special thank you to Dylan for always being there to support my family. I would recommend this facility to care for any family member who needs these services.

About Colonial Lakes Health Care

General Information

Legal Business Name15204 West Colonial Drive Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 12, 1983 (36 years)
Capacity180
Residents170
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Colonial Lakes Health Care

Colonial Lakes Health Care was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 5, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionMaintain comfortable and safe temperature levels.
DFewPotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.

October 20, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

July 30, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 11 days
---Fine$140,997 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Colonial Lakes Health Care require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 20min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
35min
1hr 5min
ReportedExpected
RN
4hr 10min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

84.5%
66.7%
66.7%
66.7%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
31.9%
34.2%
33.1%
35.6%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
46.9%
48.2%
48.8%
62.5%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
43.9%
45.8%
47.9%
40.8%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
25.8%
16.5%
21.8%
31.6%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
15.4%
18.4%
17.0%
18.6%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
12.4%
13.3%
21.9%
16.2%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
6.4%
8.3%
6.9%
9.9%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
1.9%
7.2%
5.4%
6.9%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
4.8%
4.3%
2.4%
2.4%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
1.5%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
3.2%
3.8%
3.1%
3.7%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
3.1%
3.8%
5.0%
5.5%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.1%
2.0%
2.9%
2.4%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

14.4%
29.8%
42.1%
34.9%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
53.8%
37.5%
37.5%
37.5%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
81.0%
82.1%
89.6%
90.5%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
8.2%
2.0%
1.5%
11.5%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
1.6%
2.2%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
2.6%
1.4%
0.5%
0.6%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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