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Colonial Lakes Health Care

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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    This is the cleanest facility I have seen in many years. There is not a lingering smell of bodily waste that many many other facilities possess. The admissions administrator Rashema is the most capable and dilligent person I have ever met. She put forth every effort to help my mother to be admitted in our deepest time of need. Melanie is another person who exudes patience and understanding. She treats everyone with kindness & respect even if it is not returned. I see the other reviews here but I cannot say it has been my experience. The jobs of the staff is extremely difficult and they put forth every effort to do the best they can considering the circumstances they must face. I know my mother is in good, capable hands. I am there either twice a week or more. I know other family members may not have the time to devote to their loved ones, but if you aren't there you can't see the good these people perform on a daily basis. No facilty is perfect, but their staff works hard. They have my gratitude.

  • ★★★★★ 6 months ago

    They run out of briefs all the time...They run out of urinary bed bags all the time...so when a they run out of bags leaks down the halls until central supply gets more... they don't have backup urinary cath's for each resident in the 180 bed facility.: like me..Central supply is under stocked. This hurts all the residents in our facility and frustrates the nurses. This problem I know isn't a staff problem it's the corporation trying to make money on us. While we lose excellent administrators and other staff. We do have some excellent corporate Employees such as Debra Sharp, whom is the corporate person for our facility. I have known her '98, she is hard working, and very caring.

  • ★★★★★ 4 months ago

    0 stars covered up stroke My mom wasn't there for a week and now she's going to hospice. They didn't give her meds (confirmed by hospital). She had a stroke they cleaned up the throw up and when I asked( I could tell obviously she had a stroke) they said no she never threw up. They didn't clean her well enough it was on the back of her neck and in her hair. They had the room temp turned up to 78 degrees when it was a 90 degrees outside I believe they were trying to kill her to cover it up. Also she contracted several multi resistant bacteria there. I want to thank a previous reviewer for the tip about south lake hospital. They are excellent. Unfortunately I got her there too late. Too bad she was on her way to recovery and less than a week at colonial health she's going to hospice. Please know if your family member can't defend themselves they will probably die here. On another note someone fell out of there bed in room 502 and they didn't call an ambulance they covered that up too. I hope some family member sees this.

  • ★★★★★ a year ago

    If you care about your loved one, please do not send them here unless they can advocate for themselves! If taking medicine is critical to their health (life) - choose another facility. They do not care when & if your family member gets their medication. it is next to impossible to actually speak to someone about the care of your loved one. The doctor will not call anybody back . I was told I had to "catch" him by calling and calling. That is difficult as staff don't answer the phone and if they do, you're on hold for several minutes and get hung up on. The nursing staff ( there's one or two responsible staff) is unresponsive and uncooperative and the overall care is substandard. I wish I had heeded the previous Reviews but I like to have an open mind because anyone can write a bad review if disgruntled and I did speak with Admissions and was told that their reviews were getting better and were continually working on it. Don't believe it!! Fortunately, my family member spiked a temp and was brought to the hospital to find out she became septic and contracted Ecoli.. At least she's out of that hell hole! I wish I could give 1/2 a star.

  • ★★★★★ a year ago

    I was there for 3 1/2 days and I had a couple of concerns. I was admitted with a wound on my leg that is unfortunately taking a long time to heal. The wound was never attended to although the staff removed the bandage three times. All three times I waited at least three hours for them to rebrandage it but to no avail. Thank God I had the supplies in my bag because all three times I had to do the woundcare myself fearful of getting an infection. The meals for all three days were very disappointing: they were never temperature appropriate and not for the diet I am very strict with because of end stage renal failure. I must say that the nursing and administrative staff were very courteous and understanding of my need to leave after just 3 1/2 days there.

About Colonial Lakes Health Care

General Information

Legal Business Name15204 West Colonial Drive Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 12, 1983 (34 years)
Capacity180
Residents173
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Colonial Lakes Health Care

Colonial Lakes Health Care
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 20, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

August 6, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
JFewImmediate JeopardyComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
JFewImmediate JeopardyComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
JFewImmediate JeopardyComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.

July 30, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$140,997 fine
---Payment DenialPayment denial for 11 days
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

July 31, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionHire sufficient dietary support personnel.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionProvide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

March 1, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaintHire sufficient dietary support personnel.
DFewPotential for HarmComplaintEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmComplaintProvide housekeeping and maintenance services.

January 20, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Colonial Lakes Health Care require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 20min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
25min
1hr
ReportedExpected
RN
4hr 5min
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

84.6%
84.5%
84.5%
84.5%
93.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
41.1%
42.2%
47.5%
41.9%
94.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
22.8%
37.7%
29.6%
43.6%
52.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
50.6%
56.2%
53.8%
48.0%
27.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.7%
14.1%
6.3%
13.1%
17.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose ability to move independently worsened
14.7%
13.7%
11.6%
15.9%
16.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who received an antipsychotic medication
18.4%
5.2%
5.7%
10.8%
13.5%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents whose need for help with daily activities has increased
7.8%
5.6%
4.1%
3.1%
5.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who self-report moderate to severe pain
7.1%
6.3%
4.3%
5.3%
7.2%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who lose too much weight
5.2%
4.0%
9.3%
5.3%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who have depressive symptoms
4.5%
0.6%
1.2%
3.9%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a urinary tract infection
2.5%
3.1%
3.1%
2.6%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
1.0%
1.0%
2.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

54.9%
52.9%
45.4%
36.2%
88.0%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
51.9%
53.8%
53.8%
53.8%
85.1%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
65.3%
63.3%
62.2%
68.2%
64.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who made improvements in function
11.1%
17.1%
4.1%
10.9%
12.8%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who self-report moderate to severe pain
3.6%
6.6%
5.8%
1.7%
2.3%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
0.8%
0.0%
0.7%
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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