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Colonial Lakes Health Care

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  2. Florida
  3. Winter Garden Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Gena Smith
    ★★★★★ 2 months ago

    The nurses are unbelievable, remarkable and fantastic. Ms. Edna is the best!! In the 4 months I was here, every issue has been taken care of and I'm on my way home. A special thank you to Dylan for always being there to support my family. I would recommend this facility to care for any family member who needs these services.

  • Eric Cohen
    ★★★★★ 2 months ago

    My brother Scott was admitted there two years ago this November. When he was transferred from Miami we were told he probably only had about a month to live. That was two years ago. The care he has received at Colonial Lakes has been outstanding. The staff has been wonderful keeping me updated every step of the way. He has been receiving loving compassionate care by a very competent knowledgeable staff. I do believe this is the reason his life has been extended. I would highly recommend Colonial Lakes to anyone needing hospice, nursing home or rehabilitation care. It is with Much Love and Appreciation I write this review. Thank you for the exceptional care you have provided for Scott. Eric Cohen

  • michael harold
    ★★★★★ 3 weeks ago

    0 star's From the smell that would knock someone over in the 1st 3 halls of beds, to the people pushed out of there rooms in wheelchairs sleeping in the halls, the care my brother received was the worst. Once they realized our family was caring for him NO ONE attended to him.The room divider was stained, the bed was not working, the furniture was falling apart., the food was uneatable. People were screaming all day and all night. This place was worst than a prison! When we finally got hospice to see what was happening they moved my brother that day! For other families that need this type of service PLEASE visit before you use Colonial Lakes, PLEASE find somewhere else to leave your loved ones.

  • Sequita Eaves
    ★★★★★ a week ago

    I am a resident here at the facility. When I need something the staff help get it for me with no issues. My goal is to walk and the staff help bring me closer to that goal. The nurses and CNAs are very nice and helpful. If you need somewhere for a family member to go ( which I hope you don't) this would be the place to bring them.

  • Mariah Morales
    ★★★★★ a month ago

    Very poor service, the food for the patients is cold and very placed very messy on the plate. Cleanliness is poor, and the nurses have a bad attitude. When patient asks for something they ignore him or tell him no. Also when calling to speak with patient it takes anywhere from 15-25 minutes just to get to them because they keep placing you on hold and or transferring you

About Colonial Lakes Health Care

General Information

Legal Business Name15204 West Colonial Drive Operations LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 12, 1983 (35 years)
Capacity180
Residents170
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Colonial Lakes Health Care

Colonial Lakes Health Care was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 5, 2017 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionMaintain comfortable and safe temperature levels.
DFewPotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.

October 20, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

August 6, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
JFewImmediate JeopardyComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
JFewImmediate JeopardyComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
JFewImmediate JeopardyComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.

July 30, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$140,997 fine
---Payment DenialPayment denial for 11 days
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Colonial Lakes Health Care require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 20min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
35min
1hr 5min
ReportedExpected
RN
4hr 10min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

84.5%
66.7%
66.7%
66.7%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
31.9%
34.2%
33.1%
35.6%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
46.9%
48.2%
48.8%
62.5%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
43.9%
45.8%
47.9%
40.8%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
25.8%
16.5%
21.8%
31.6%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
15.4%
18.4%
17.0%
18.6%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
12.4%
13.3%
21.9%
16.2%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
6.4%
8.3%
6.9%
9.9%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
1.9%
7.2%
5.4%
6.9%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
4.8%
4.3%
2.4%
2.4%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
1.5%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
3.2%
3.8%
3.1%
3.7%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
3.1%
3.8%
5.0%
5.5%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
1.1%
2.0%
2.9%
2.4%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

14.4%
29.8%
42.1%
34.9%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
53.8%
37.5%
37.5%
37.5%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
81.0%
82.1%
89.6%
90.5%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
8.2%
2.0%
1.5%
11.5%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
1.6%
2.2%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
2.6%
1.4%
0.5%
0.6%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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