Colonial Lakes Health Care
Contact Information
15204 W COLONIAL DRWinter Garden, FL 34787
Price & Availability: (877) 311-2675
General Info: (407) 877-2394
County: Orange
Photos
Reviews
Overall Rating 2.8 / 5.0 ★★★★★
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Dr Drone★★★★★ 6 months agoMy brother is a hospice patient at this facility and receives kind compassionate care round the clock. The staff is truly wonderful. Keeps me fully involved and informed of every aspect of his treatment and care. Thank you for the wonderful care you provide. I wish I could give them more then 5 Stars!!!
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Albert Lugo★★★★★ 4 months agoColonial Lakes Health Care have been taking care of my mother for the past three years. The staff is very courteous, professional, and very caring with my mother and us, as family members. The facilities are very clean. My mother is very happy with the care and attention given by the nurses, social workers and physicians.
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rose peter★★★★★ 3 months agoIt does not deserve any stars. I took my husband home after 1 night. I had to constantly call to get care, food, cleaning, meds. Too many excuses and no action.
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Judy B★★★★★ 2 months agoI am disgusted, angry and horrified at moms,treatment. I am going to speak directly to administrator tomorrow as my requests and concerns,regarding moms care falls,on deaf ears. I sure the administrator wouldn't put his,mom there, unless he hated her.
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C McMac★★★★★ a year agoThis is the cleanest facility I have seen in many years. There is not a lingering smell of bodily waste that many many other facilities possess. The admissions administrator Rashema is the most capable and dilligent person I have ever met. She put forth every effort to help my mother to be admitted in our deepest time of need. Melanie is another person who exudes patience and understanding. She treats everyone with kindness & respect even if it is not returned. I see the other reviews here but I cannot say it has been my experience. The jobs of the staff is extremely difficult and they put forth every effort to do the best they can considering the circumstances they must face. I know my mother is in good, capable hands. I am there either twice a week or more. I know other family members may not have the time to devote to their loved ones, but if you aren't there you can't see the good these people perform on a daily basis. No facilty is perfect, but their staff works hard. They have my gratitude.
About Colonial Lakes Health Care
General Information
| Legal Business Name | 15204 West Colonial Drive Operations LLC |
| Ownership Type | For Profit - Corporation |
| Changed Ownership In The Last 12 Months | No |
| First Accepted Medicare | September 12, 1983 (35 years) |
| Capacity | 180 |
| Residents | 170 |
| Percent Occupied | 94% |
| Program Participation | Medicare And Medicaid |
| Resident And Family Councils | Resident |
| In Hospital | No |
| Continuing Care Retirement Community | No |
| Special Focus Facility | No |
| Auto Sprinkler System In Required Areas | Yes |
Ratings for Colonial Lakes Health Care
Colonial Lakes Health Care was reviewed by Medicare to have a rating of 2 out of 5 stars.
About Medicare Ratings | Overall Rating |
 | Health Inspections Rating |
 | Quality Measures Rating |
 | Staff Rating |
| RN Staff Rating |
Overall Ratings of Florida Nursing Homes
Fines, Complaints, and Inspection Problems in the Past 3 Years 
Compare The Number of Problems
Types of Problems at Nursing Homes
Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.
| Residents Affected | |||
| Severity of the Deficiency | Few | Some | Many |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
October 5, 2017 - 11 months ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| E | Some | Potential for Harm | Health Inspection | Store, cook, and serve food in a safe and clean way. |
| D | Few | Potential for Harm | Health Inspection | Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse. |
| D | Few | Potential for Harm | Health Inspection | Have a program that investigates, controls and keeps infection from spreading. |
| D | Few | Potential for Harm | Health Inspection | Develop policies and procedures for influenza and pneumococcal immunizations. |
| D | Few | Potential for Harm | Health Inspection | Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. |
| D | Few | Potential for Harm | Health Inspection | Provide housekeeping and maintenance services. |
| D | Few | Potential for Harm | Health Inspection | Maintain comfortable and safe temperature levels. |
| D | Few | Potential for Harm | Health Inspection | Give notice to the resident before a room or roommate change. |
October 20, 2016 - 2 years ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| D | Few | Potential for Harm | Health Inspection | Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. |
August 6, 2016 - 2 years ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| J | Few | Immediate Jeopardy | Complaint | Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident . |
| J | Few | Immediate Jeopardy | Complaint | Have enough nurses to care for every resident in a way that maximizes the resident's well being. |
| J | Few | Immediate Jeopardy | Complaint | Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. |
| J | Few | Immediate Jeopardy | Complaint | Protect each resident from mistreatment, neglect and misappropriation of personal property. |
July 30, 2016 - 2 years ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| - | - | - | Fine | $140,997 fine |
| - | - | - | Payment Denial | Payment denial for 11 days |
| D | Few | Potential for Harm | Complaint | Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. |
Staffing Levels Per Resident per Day
Medicare determines the expected staffing time per resident per day depending on level of care the residents of Colonial Lakes Health Care require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.
| 2hr 45min | 2hr 20min |
| Reported | Expected |
| CNA | |
| 55min | 40min |
| Reported | Expected |
| LPN | |
| 35min | 1hr 5min |
| Reported | Expected |
| RN | |
| 4hr 10min | 4hr 10min |
| Reported | Expected |
| Total Nursing | |
This facility also provides approximately 25min per resident per WEEK of physical therapist time.
Quality Measures for Long Stay Residents
| 84.5% | 66.7% | 66.7% | 66.7% | 93.6% | 94.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 31.9% | 34.2% | 33.1% | 35.6% | 95.6% | 94.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 46.9% | 48.2% | 48.8% | 62.5% | 53.8% | 47.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 43.9% | 45.8% | 47.9% | 40.8% | 26.7% | 22.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 25.8% | 16.5% | 21.8% | 31.6% | 17.1% | 18.2% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 15.4% | 18.4% | 17.0% | 18.6% | 15.3% | 15.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 12.4% | 13.3% | 21.9% | 16.2% | 13.3% | 15.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 6.4% | 8.3% | 6.9% | 9.9% | 7.0% | 7.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 1.9% | 7.2% | 5.4% | 6.9% | 5.9% | 5.6% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 4.8% | 4.3% | 2.4% | 2.4% | 3.5% | 5.6% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 0.0% | 0.0% | 1.5% | 0.0% | 1.1% | 4.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 3.2% | 3.8% | 3.1% | 3.7% | 3.6% | 3.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 3.1% | 3.8% | 5.0% | 5.5% | 2.8% | 3.4% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 1.1% | 2.0% | 2.9% | 2.4% | 1.4% | 1.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 0.0% | 0.0% | 0.0% | 0.0% | 0.4% | 0.4% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
Quality Measures for Short Stay Residents
| 14.4% | 29.8% | 42.1% | 34.9% | 89.3% | 83.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 53.8% | 37.5% | 37.5% | 37.5% | 86.1% | 81.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 81.0% | 82.1% | 89.6% | 90.5% | 69.5% | 67.5% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 8.2% | 2.0% | 1.5% | 11.5% | 10.1% | 13.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 0.0% | 0.0% | 1.6% | 2.2% | 2.2% | 2.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
| 2.6% | 1.4% | 0.5% | 0.6% | 0.5% | 0.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | FL | U.S. |
