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Quality Health Of Orange County

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Winter Garden Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.9 / 5.0 ★★★★★

  • robin kiene
    ★★★★★ 3 weeks ago

    I brought my father in for Rehab , he has attended other Rehab facilities in the past and I have to say I am very pleased with the individual care my father is receiving here ,I can go home at night knowing he is well cared for. The facility is very clean and the food is great. They treat the residents like family and respond to any questions or concerns right away. I am very strict about the care my father receives and I am pleased with the service they are providing . Linda in the admissions department was great, she made the process of admission easy and answered all our questions giving us all the time we needed to view and learn of the services they offer. I highly recommend quality Rehab and will return if therapy is needed for me or my family. Thank you Quality.

  • Gilberto E Figueroa
    ★★★★★ 2 weeks ago

    Patient treatment at this facility was exeptional. Both my parents stayd there and we have no complaints.They were treated with respect and courtesy beyond expectations.

  • Michael Mendez
    ★★★★★ 8 months ago

    My mother went there after she broke her femur . 2nd day there the doctor found she had a infection in her wound. So she went back to the hospital after a week in ormc she went back to the quality health care. I had a few problems with some of the nurses i made compliants but didnt get a response then 2 days later i got a call from the doctor she had acute kidney failure due to dehydartion . She Spent a week and half in the hospital . I was told by the hospital to find a rehab or go back to quality health care , i called administration and got of hold of dwayne, i told him about the nurses i had issues with he basically told me my mom was lying and he said his staff is very professional instead of looking to see which ones of the nurses i had issues with he resulted in making insults very unprofessional . If you have a elderly family member that needs rehab avoid this place not because the rehab staff but because of the nursing staff and management.

  • mstern28
    ★★★★★ a year ago

    My mother was admitted here late last year and we were very pleased with the care and rehab she received. The rehab therapists were top notch as well as the nursing staff. The facility was very clean and the staff was very friendly and accommodating. My mother had a medical complication while there and the physician was very hands on and knowledgable. The only negative thing I could comment on is the food temperature was very inconsistent but tasty. If we ever need rehab services or And care again we will definitely come back to Quality!

  • Theresa Setje
    ★★★★★ a year ago

    My mother, Dorothy Damelio, was a resident for 18 months. While no experience is perfect, this facility worked very hard to provide the best possible experience. My mom was an active and vibrant woman with health considerations. She was able to participate in activities and trips arranged by the nursing home and staff. She was able to travel with us and still enjoy time with us as she did in her private home. Her caregivers treated her with love and respect. Any minor issues that arose, were dealt with promptly and efficiently. During the last 3 months of her life, these same caregivers took care of her with loving touches and soft words, with dignity and respect. They also cared for her family during this emotional time and provided a needed support system. I cannot thank them enough for all they did!

About Quality Health Of Orange County

General Information

Legal Business NameMk Of Winter Garden LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 9, 1985 (32 years)
Capacity100
Residents84
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Quality Health Of Orange County

Quality Health Of Orange County was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 21, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Quality Health Of Orange County require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 55min
2hr 35min
ReportedExpected
CNA
35min
40min
ReportedExpected
LPN
1hr
1hr 5min
ReportedExpected
RN
4hr 35min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.5%
98.8%
98.8%
98.8%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
65.6%
64.9%
69.4%
68.6%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
13.3%
10.3%
22.2%
23.3%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.4%
16.1%
7.8%
5.9%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
14.1%
12.5%
14.5%
14.7%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
8.2%
6.1%
15.1%
8.2%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
15.1%
16.7%
17.8%
15.1%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
3.1%
3.0%
4.5%
7.7%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
2.9%
4.4%
1.4%
5.4%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
2.7%
1.4%
2.7%
6.8%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.7%
2.7%
2.6%
0.0%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
0.0%
1.0%
3.5%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

85.7%
83.5%
89.2%
92.4%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.8%
83.3%
83.3%
83.3%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
61.0%
71.6%
70.1%
71.1%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
5.5%
3.1%
5.4%
4.8%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.3%
1.4%
1.4%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.7%
0.7%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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