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Life Care Center Of Winter Haven

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  2. Florida
  3. Winter Haven Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • Karen Samulak
    ★★★★★ 2 months ago

    My daughter and I had our first visit to this facility today to visit her father and had a very positive experience from the receptionist (not sure of her name Tena maybe) to the office staff Kelli who went beyond the call of duty to accommodate us. We then met Alexis who took all the time needed to give us information on my daughters father. Can't mention all staff by name, but they were all very pleasant. As far as my experience with Life Care Center, I feel they should have more than 5 stars!! I must also mention how beautiful and clean this facility was inside and out. Grounds and housekeeping deserve 5 stars also!!

  • Alma Rivers
    ★★★★★ in the last week

    If your ever in need of good physical therapy , and occupational therapist this is a good place. The entire time I was there the following staff Greg , Meghan p, Katrina ,betty , Vashada ,Ashely , Lori, Kirsten , Tracy, fidi , and john looked after me an were very patient with me in my time of need. Sincerely, Willie Alma Rivers

  • Paula Sobkowich
    ★★★★★ a month ago

    I'm only putting a 1 because I wouldn't be able to make any comments, I can honestly say the only person there nice was the girl on the front des . Who ever runs that place needs to get ride of the staff they are terrible, patients never get ice water, if the ring the nurse bell it takes at least 20 minutes for anyone to come to the room, then they leave never taking care of the patients needs ring the bell again and God forbid you bothered them. The staff is mostly sitting at the nurses stations either on there phones or telling jokes and just being very loud, I have at several occasions had to go to the nurses station and try to get info on my spouse or wanted to talk about some concerns I had and there literally were 4 nurses or whatever they call there selves just sitting there never acknowledging I was sitting there I had to say hello can someone or anyone of you see I'm standing here I have a question I mean I felt like I was disturbing them. They are very nasty employee . I would never recommend that place for anyone to bring there family members ther . I will also be contacting Medicare to have that place investigated to let them know they are paying big dollars for patients to go there and it should be closed down, They also should get ride of the kitchen staff the food is disgusting not fit for a dog.

  • miguel a. colon
    ★★★★★ 4 weeks ago

    Nice and careing perssonell

  • Judi Parker
    ★★★★★ 5 months ago

    I just left life care over all it is a good place if 15th ok don't mind being in pain for j ours and getting a shower is impossible the pt and it staff make this place bearable if the nurses would stay off there phone maybe they could do there job if you call for a pain pill or call for anything you are invading there time the food is awful maybe a little kindness and concern would be great some of the cna's need to go some make this place great.

About Life Care Center Of Winter Haven

General Information

Legal Business NameLife Care Centers Of America, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 1, 1993 (26 years)
Capacity177
Residents150
Percent Occupied85%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Life Care Center Of Winter Haven

Life Care Center Of Winter Haven was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 4, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

November 10, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep clinical record information safe.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Life Care Center Of Winter Haven require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 30min
ReportedExpected
CNA
1hr 15min
40min
ReportedExpected
LPN
40min
1hr 10min
ReportedExpected
RN
4hr 35min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.7%
93.1%
93.1%
93.1%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.9%
99.0%
98.9%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
55.6%
43.2%
55.1%
62.5%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
29.9%
29.5%
24.3%
22.5%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.0%
28.7%
21.7%
24.7%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
14.7%
16.7%
17.6%
18.1%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
9.1%
11.5%
10.8%
16.9%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
2.1%
3.2%
5.4%
8.5%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
2.8%
3.9%
3.9%
6.0%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
4.0%
8.1%
4.0%
4.2%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
4.3%
8.6%
4.3%
4.9%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.1%
4.1%
4.3%
3.6%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
1.7%
3.9%
3.9%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.0%
96.8%
98.1%
97.5%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.9%
96.6%
96.6%
96.6%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
61.6%
65.3%
66.9%
63.0%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
2.0%
3.4%
5.4%
4.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
0.4%
0.0%
0.5%
1.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.2%
0.2%
0.0%
0.0%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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