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Spring Lake Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Winter Haven Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.9 / 5.0 ★★★★★

  • Bill Jones
    ★★★★★ in the last week

    I have read several of the reviews on this facility and I tend to lean more towards the positive experiences than the negative. The facility took excellent care of my dad. Sure, there may be little hiccups here and there with caring for a loved one, but the facility response to any of our concerns was always very thorough and immediate. I would like to recognize the guardian angel program as a huge positive. Ashley, I think she was in administration checked on my dad every day to ensure that he had everything he needed and she was involved quickly if there was any need that arose. I would also like to recognize two main therapists that worked with dad. Dan and Allen were absolutely terrific in their motivation of dad, the one to one personalized attention was important to me. Another nice thing was the involvement of the administrator Don and the Director of Nursing Casey. They had a welcome meeting with us the day after dad's arrival in which we reviewed medication and expectations for dad. Overall I would give the facility a 10 star rating. We had been to Astoria before and was not as impressed. If you are looking for Rehabilitation, Spring Lake is the best in Polk County

  • Brenda Walker
    ★★★★★ 5 months ago

    My Dad was in Spring Lake two different times. The first time he was on the rehab side and received excellent care and physical therapy to help him recover from a stroke. The second time he sustained a fall and was wheelchair bound. Both times he was treated with respect and received excellent, compassionate care. He enjoyed the 3 meals delivered daily to his room and the bistro was a good alternative for him to eat in a group setting outside his room. He spent many hours in the beautiful gardens reading and he especially enjoyed the afternoon ice cream treats. Dad told me it was the next best thing to being at home! I was impressed by Mr. Melton, the administrator. He was readily available to answer questions and attend personally to any concern. The physical therapists and nursing staff are knowledgeable and ready to go the extra mile for the patients. Dad was in good hands both times and was able to return home before Christmas. Thanks Spring Lake for a job well done.

  • Melissa Crosby
    ★★★★★ 2 months ago

    If I could rate less than one star I would. They literally killed my mother. Moved her to another room and nobody moved her oxygen or her meals. By the time I got there after work, nobody could answer how long she had been without oxygen, food or water. She passed less than 2 days later. The director, Dan, apologized and yet did nothing about it!! Please don't leave your loved ones here!!!

  • Stephani Emenhiser
    ★★★★★ a month ago

    My mom was transferred to Spring Lake after a long stint in the hospital where she was diagnosed with an autoimmune disease that was attacking her muscles. When she arrived at Spring Lake she was only able to move her feet and hands, as she had severe proximal weakness to the point she hadn't walked in months. I cannot say enough good things about the therapists and the amount of time and dedication they have put in to her recovery. She has recently transitioned home and continues therapy through their outpatient program. She took her first steps in months earlier this week and we couldn't be happier with her progress. Her therapists Craig and Marnelli are phenomenal and have truly been a blessing!! #TopNotch

  • Char Carr
    ★★★★★ a month ago

    I have to say the reviews are EXTREMELY incorrect. I chose the facility for my mother's rehab because of the reviews. There are a few very good staff members but I have to say very few. Some of the CNA's give attitudes as though you are putting them out. I understand they work hard, I was a CNA before I became a Registered Nurse but that's no reason to give poor care to the patient. Not only do they not check for incontinence but some can't even be bothered to open the window shades. And why can't they assist a patient to get dressed on the weekends? Or maybe offer to brush dentures for the patient? And it's not just the CNA's, the PT's and LPN's. Maybe I'm just old school nursing and things have changed but the patients are why they have a job in the first place. I could continue on and on but I really don't think it would do any good. You talk to people at the rehab and nothing changes.

About Spring Lake Rehabilitation Center

General Information

Legal Business NameSpring Lake Nc, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 17, 1991 (28 years)
Capacity120
Residents115
Percent Occupied96%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Spring Lake Rehabilitation Center

Spring Lake Rehabilitation Center was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 4, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionProvide timely notification to the resident before transfer or discharge.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

January 29, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmComplaintAllow residents to self-administer drugs if determined safe.
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.

September 20, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Spring Lake Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 55min
2hr 20min
ReportedExpected
CNA
1hr 10min
45min
ReportedExpected
LPN
45min
1hr 25min
ReportedExpected
RN
4hr 50min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 60min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
89.5%
89.5%
89.3%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
23.1%
-
-
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.6%
17.8%
27.5%
13.9%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
34.5%
22.1%
15.9%
32.2%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
13.6%
13.5%
13.0%
14.3%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
18.4%
22.9%
19.4%
17.2%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
2.2%
0.0%
4.3%
11.6%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
5.1%
9.3%
5.0%
5.1%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
3.0%
1.7%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
6.5%
3.8%
6.4%
9.3%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
0.0%
1.9%
4.3%
9.3%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
1.6%
1.7%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.6%
98.4%
98.4%
97.9%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.1%
86.9%
86.9%
87.0%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
82.5%
84.6%
87.1%
87.5%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
5.8%
2.3%
2.0%
2.3%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.7%
2.3%
1.6%
1.7%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
2.1%
1.7%
1.3%
2.1%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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