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Manor Care Nursing & Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Winter Park Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Team Glover
    ★★★★★ a month ago

    My mother was in the facility for 1 week & the service was horrible. She had a major neck surgery, which her surgeon suggested rehabilitation for 7-21 days depending upon how well she recovered. I was very disappointed when arrangements were made by the facility at Manor Care for my mother 1post op, which transportation never showed up!! No one at Manor care facility even cared!! Nor did they contact the transportation company that never showed, nor did they call a family member to see who could or would assist. Keep in mind they have a company transportation van that charges the resident $75. My mother made it fianlly to her 9:20 am appointment at 11:30 am. The surgeon had to clean the incision & bandage it up in the office, because it looked as if my mom incison was infected. She didn't think that my mother was getting the proper care or treatment she deserved, suggesting that my mother go home & she'll order Nursing, physical, Occupational therapy & home health aide, in the comfort of my mom home. When we returned to the facility at 3pm, they told us that my mom was being discharged. Honestly that was the best news that we could have received, since arriving there a Manor care facility. I'll never reccomend this facility to anyone. ???

  • Preston Robert
    ★★★★★ 2 months ago

    I was bathed and cared for 2 times. The PT and OT went out of there way to communicate my needs to nurses and staff. I truly wish I could speak Spanish as the beauty of the nurses over came my medical needs. Because of a severe pain I was quickly transferred to ORMC where I was diagnosed. Where upon surgery was performed quickly. I wish to thank my assigned staff physician who made sure my needs were met. You know it is always easier to be negative. But unless you have struggled in a foreign country to come here. Sometimes burying the hatchet can be hard. But as Americans we know this more than the rest of the world. So as we move forward in all endeavors this facility has proven our Presidents MAGA with professional service under pressure.

  • David Quigley
    ★★★★★ 4 months ago

    We recently placed my father in law in ManorCare, after having a very bad experience at a newer facility in the area. Of course this bldg. is an older building, but more importantly I find the staff has been outstanding in their delivery of compassionate, kind, and competent care. The RN's, the CNA's and the rehab team have my deepest thanks for how they are caring for our loved one. And BTW, the facility is very clean, and the food has been very good as well. As difficult as this has been for our family, the staff is a huge bright spot in our experience. I thank them sincerely.

  • Cindy Besner
    ★★★★★ 6 months ago

    Staff was very helpful and wonderful to the patients, which is very important. Facility was older and patient rooms need updating. Food was fair. As with most facilities, do your best to visit often and be helpful with things they might need like clothes and things from home to help make their stay comfortable.

  • rodney b
    ★★★★★ 6 months ago

    My father was just in there and all I can say this place is T-E-R-R-I-B-L-E. He got sick while there, staff is rude and not helpful, place is dirty, food is gross, nurses went through his stuff when he was sleeping, nobody calls you back. They left stitches inside my dad for over a month.Worst place I've seen. Feels like death in there. Please please read other reviews. This place is no good.

About Manor Care Nursing & Rehabilitation Center

General Information

Legal Business NameManor Care Of Winter Park Fl LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1978 (41 years)
Capacity138
Residents97
Percent Occupied70%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manor Care Nursing & Rehabilitation Center

Manor Care Nursing & Rehabilitation Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 15, 2017 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
ESomePotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

April 7, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manor Care Nursing & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 40min
ReportedExpected
CNA
30min
45min
ReportedExpected
LPN
1hr 10min
1hr 10min
ReportedExpected
RN
4hr 25min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.4%
83.8%
83.8%
83.8%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
74.1%
65.2%
76.0%
77.3%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
24.6%
25.4%
20.6%
21.7%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
2.0%
11.4%
8.1%
13.6%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
4.9%
5.0%
3.1%
7.8%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
18.2%
15.3%
8.5%
8.6%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
7.9%
3.4%
1.5%
10.6%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
5.5%
2.0%
3.7%
7.4%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
1.5%
3.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
0.0%
1.6%
1.4%
2.9%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.3%
99.3%
99.3%
98.9%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.2%
84.4%
84.4%
84.4%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
82.6%
87.1%
79.9%
78.4%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
3.0%
1.4%
0.5%
0.0%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.1%
2.0%
1.0%
0.5%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.2%
0.4%
0.2%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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