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Regents Park Of Winter Park

  1. Skilled Nursing Home Facilities
  2. Florida
  3. Winter Park Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.6 / 5.0 ★★★★★

  • Areli Martinez
    ★★★★★ a month ago

    If there was a NO STAR option I would've clicked it in a heartbeat. Denise the front desk is absolutely in the wrong job field. She doesn't care about these patients she only cares for a check. I'm so disappointed in the facility for hiring an in responsible member. Denise tends to be famous on hanging up the phones, yelling, and not answering the phones. Definitely not a place I'd recommend. Denise loves to argue and patients beg for Denise behavior to change and she doesn't seem to fear of losing her job. Once again 0 Rating

  • James Snapp
    ★★★★★ 7 months ago

    Very nice facility. I am especially impressed with the Physical Therapy dept. They have a very fine staff, including Larry, Dan , Marissa and others who go out of their way to give Mom very attentive care. Caring staff in Dining Room like Sharon & Marie make sure Mom eats well. Front desk admin staff are courteous & helpful. Facility always very clean too

  • JoAnn Straub
    ★★★★★ 9 months ago

    Hard time talking to staff. Left hand doesn't seem to know what right hand is doing. Can't get staff to return calls when you have a question.seem to have attitudes. Care is good but there are some issues. when told each patient only gets one blanket and if dirty family needs to clean. My recommendation is be involved.

  • Leigh Schwartau
    ★★★★★ 5 months ago

    My Mom has been a resident for over a year after she broke her hip. We had checked out different facilities in the area long before she needed it and this was the one she liked the most. So when she needed to get help, we got her in here. and I am so happy. I live in Hawaii and can't afford to bring her here and now that her health and dementia is getting worse, she's in a safe place. They take very good care of her there. The staff is amazing and they love Mom so much. No place is perfect, but Regents Park is close. I visit a few times a year and spend as much time as I can there. They feed her well and all the activities keep her engaged. Shan'a the activities person is the best!! She spend a lot of time with each resident, encouraging them to participate in all the activities. Be it bingo, movies, singing or what ever. Mom just celebrated her 92nd birthday and Shan'a went out of her way to Facebook Message me so I could see Mom and sing to her. This is just one of the things I really appreciate about this place. She really needs a bigger budget to help the residents. Most of the things she gets are out of her pocket. So if any of you can help her out, she really looks out for all the residents there. Love that lady! As for the rest of the facility, it's in a really nice area. You would never know it's in the middle of a busy area. The staff all love Mom and keep an eye on her for me. It's clean and really doesn't smell and that's important. They are short staffed at times as with most places, but they do the best they can. Could it be better? Sure, it's my Mom and I only want the best for her. And being so far away is really hard. Well, it is good and I'm happy that she's there. I just wanted to let you all know how much I appreciate all you do for my Mom. See you soon. Mahalo-

  • Robin Murray
    ★★★★★ 11 months ago

    I moved my mother in Regents about 7 years ago. It was a nice place with really good care. However, over the last couple years I have seen the facility consistently go down. Marvia is one of the few nurses that actually seem to care about her job. Most of the aides are either don't care about doing their job or just overwhelmed (maybe both). I had an ongoing issue and all they did was change the aide who was taking care of her (just moved the problem around) but it didn't matter because the same issue continued. Christine is amazing; she runs the care plan meetings and seems to care and the therapy staff all seem great. I have to say the one person I could always count on for a friendly smile and ALWAYS had the resident best interest was Shawna the activities director. I wouldn't recommend this unless you are there every single day and are willing to clean, feed and generally take care of your loved one. They need more qualified staff !!!!!

About Regents Park Of Winter Park

General Information

Legal Business NameIslf-Regents Park-Winter Park
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 23, 1988 (31 years)
Capacity120
Residents105
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Regents Park Of Winter Park

Regents Park Of Winter Park was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Florida Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 27, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide doctor's orders for the resident's immediate care at the time the resident was admitted.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Regents Park Of Winter Park require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 35min
ReportedExpected
CNA
20min
40min
ReportedExpected
LPN
45min
1hr 15min
ReportedExpected
RN
3hr 40min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.9%
92.9%
92.9%
92.9%
93.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
96.6%
97.8%
97.8%
95.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
78.6%
82.4%
83.3%
85.7%
53.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.4%
22.9%
16.7%
13.9%
26.7%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
21.0%
13.3%
17.1%
13.1%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose ability to move independently worsened
17.4%
21.4%
16.7%
13.6%
15.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who received an antipsychotic medication
15.7%
15.9%
12.2%
11.5%
13.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents whose need for help with daily activities has increased
11.2%
4.5%
3.4%
3.4%
7.0%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who lose too much weight
9.0%
6.1%
4.5%
2.1%
3.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who self-report moderate to severe pain
1.2%
1.3%
3.7%
7.3%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of high risk long-stay residents with pressure ulcers
1.2%
1.3%
1.3%
1.2%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who have depressive symptoms
7.9%
8.0%
0.0%
0.0%
3.6%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a urinary tract infection
2.2%
1.1%
3.4%
3.3%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents experiencing one or more falls with major injury
0.9%
0.0%
0.0%
0.0%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.0%
94.5%
93.1%
89.6%
89.3%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.7%
90.9%
90.9%
90.9%
86.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
77.7%
81.8%
76.0%
83.5%
69.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who made improvements in function
5.5%
13.3%
10.7%
12.9%
10.1%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who self-report moderate to severe pain
1.9%
2.0%
2.0%
3.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.8%
1.5%
0.5%
Q4 2016Q1 2017Q2 2017Q3 2017FL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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