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Crestview Health & Rehab Ctr

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Reviews
Overall Rating 1.7 / 5.0 ★★★★★

  • Jo Jo Hunter
    ★★★★★ 2 months ago

    THANKS TO MICHAEL, THE DIRECTOR OF REHAB, AND AND A VERY PROFESSIONAL GROUP OF THERAPIST I RECEIVED THE BEST CARE I COULD HAVE HOPED FOR! AS FOR THE REHAB DEPARTMENT, I GIVE THEM FIVE STARS!

  • Marquitta Neal
    ★★★★★ 3 months ago

    Words can't express the way i feel right now! I just spent over 3 hours with my father today in this place, because he call me complaining about the way he's being treated by the staff. First, there's 4 Adults per room, trash all over the floor, i literally had to step on 3 roaches crawling across the floor, my father had nets flying around his bed, with him attempting to eat. I wanted to see if anyone would come in, and offer to assist him with me being there, the only person who came in within a 3 hr time frame was the LPN to bring meds, but not ONE CNA! This place should be SHUT down!!! Management lack knowledge, maybe that's why their using their degrees in a Nursing home facility. Just because you're using government subsidies doesn't me you should be mistreated! This place is like a third world country. My father had to use the bathroom on himself this morning, because he was ignored by the staff, this is not acceptable. I got enough insight to do what i needed to do! If i could post my pictures i would. Run like hell from this place!!!

  • Mary mashburn
    ★★★★★ in the last week

    My spouse was a patient and When and while he was a patient there for about 5-6 months he had ,4 strokes and when he first came there he had brain injury to rehab for stroke and he would just blurt out some things that he really doesn't understand what you're saying and the nurses would just look at him and laugh at him because he said he would take off his clothes it was hot the place is crazy stinky and they never really changes his under clothes like they're supposed to until I came I wouldn't recommend this place to anyone but on the other hand at the end of the day far as his recovery they did teach him how to remember certain things such as his months of the year which he still struggles with but Grady thank you for saving his life

  • Grace Sage
    ★★★★★ 7 months ago

    Mean, hateful staff, kindness is minimal there but the staff who are kind are very kind. Staff in nursing administration world their authority like a machine gun. They will make you pay for complaining about anything or totally sweep it under the rug. Don't know why they even have social workers there, they don't do a thing to help anyone.

  • Kent Dowell
    ★★★★★ 9 months ago

    I was a resident for three months. I was often neglected. Left on a potty for two hours. There was a mentally abusive PT named Sam, She often insulted me and mentally abused me. Physical therapists constantly behaving in extremely bulling and unprofessional manner. Staff Denied me HIV medication that must be taken daily for days and refusing to let me know when the Doctor would come.Food that repeatedly caused diarrhea , A roommate who they allowed to blast his TV at full volume all through the day and night. Staff refusing to wash my feet.The cooks refusing food even after management gave them paper work.It was Hell.

About Crestview Health & Rehab Ctr

General Information

Legal Business NameGrady Memorial Hospital Corporation
Ownership TypeNon Profit - Other
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1992 (26 years)
Capacity388
Residents282
Percent Occupied73%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Crestview Health & Rehab Ctr

* Rating not displayedOverall Rating
Health Inspections Rating
Quality Measures Rating
* Rating not displayedStaff Rating
* Rating not displayedRN Staff Rating

Overall Ratings of Georgia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 8, 2017 - 10 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionGive or get specialized rehabilitative services per the patient's assessment or plan of care.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.

March 24, 2017 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaintProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.

September 28, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$14,713 fine

February 18, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.

Staffing Levels Per Resident per Day

Data Not Available

Quality Measures for Long Stay Residents

87.8%
62.5%
62.5%
62.5%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
37.1%
32.3%
35.7%
32.7%
94.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
45.2%
52.7%
53.3%
55.3%
47.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
8.9%
7.7%
7.6%
8.2%
25.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
22.8%
33.2%
27.2%
28.6%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose ability to move independently worsened
24.2%
24.3%
22.1%
20.5%
18.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antipsychotic medication
26.4%
33.3%
19.3%
29.4%
15.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose need for help with daily activities has increased
4.7%
7.3%
5.5%
6.0%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who lose too much weight
14.6%
11.2%
9.3%
9.7%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of high risk long-stay residents with pressure ulcers
4.6%
2.2%
1.9%
1.5%
6.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who self-report moderate to severe pain
0.5%
0.0%
0.0%
0.0%
5.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a urinary tract infection
0.8%
0.0%
0.4%
0.8%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents experiencing one or more falls with major injury
0.7%
0.4%
1.2%
1.3%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

6.9%
5.3%
9.6%
10.2%
81.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
51.4%
20.1%
20.1%
20.1%
79.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
84.9%
86.0%
81.8%
76.2%
65.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who made improvements in function
9.7%
10.9%
11.4%
14.3%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who self-report moderate to severe pain
1.6%
4.1%
3.4%
1.9%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who newly received an antipsychotic medication
1.5%
3.8%
5.4%
2.3%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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