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Dunwoody Health And Rehabilitation Center

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  2. Georgia
  3. Atlanta Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • UNscenefuture Winters
    ★★★★★ a week ago

    If I could I would give this place half a star. Do not take your loved ones to this facility. It's also good to note that better care goes to the ones with money. So with all fairness, I will say, prepare for the inevitable and have something for your children to provide adequate care for you. My sister saw and witnessed most of the abuse first hand. I lived out of state and still had issues dealing with this place. I tried to send my mother flowers for mothers day and she NEVER received them! The box didn't show up for 3 or 4 days. Then once they did appear, I was told the vase was broken inside. I could never call my mother direct, her phone never worked in her room. Her personal cell phone was never near her. Staff wasn't helpful and was clueless as to anything going on in this building. My mother was oddly always sleeping whenever I did get in contact over the phone. She often needed changing and would sit in dirty clothes for hours. My mother ultimately was sent to a hospice to die where she finally received peace and passed with me at her bedside. If I could do it over again, I would have never allowed her to go to this facility. It's best to care for your loved ones in house. Or to have a caretaker based on my experience with these type of places. Avoid at all cost, learn from my mistake!

  • John O
    ★★★★★ 4 weeks ago

    I had a horrific and terrible experience. The communication is poor, the nurses are clueless and completely insincere. My father passed and I got a call saying "your dad died this morning, what are you plans for the body?" I told her to slow down so I can understand what happened and she was so eager to just hang the phone up. I was able to have a normal conversation with my dad before he went into the place, and he passed within 48 hours of being there. I asked to speak to him and they told me that the phone in his room doesn't work, and there was no effort to get me to speak to him, come to find out he was heavily dosed with a fentanyl patch and instead of telling me that he is sedated they said the phone doesn't work. It is absolutely terrible. The staff is horrible. Do not bring a loved one here.

  • Pamela Morris
    ★★★★★ 3 months ago

    Please stay away from here! You or your loved one WILL NOT get adequate care! I was a patient at this horrible place from December 16-24, 2019 and left without discharge to get care at home. I was recovering from a MVA with broken knees, heel, and sternum. Our insurance company only gave us this option for rehab. These complaints were discussed with Managers and Case workers more than once without resolution. I was unable to walk and care for my personal needs but didn't receive assistance in dressing, brushing teeth or bathing.I used the call button most times without any or very late response to needing on and off the bedpan, get pain medication or just basic care. Nurses and Aids were abrupt and uncaring and enjoyed time visiting each other instead of providing needed care. The place smelled bad, wasn't clean with several patients wandering in the hall and yelling for help. The food was cold and terrible. It needs to be closed.

  • Miechelle Greeson
    ★★★★★ 2 months ago

    I have read all the reviews and I agree totally with the 1 ratings!!! My mother is at this place now and it has been one nightmare after another. I have even asked to talk to the person in charge and they transferred me to the 2nd in charge... I left a message and no response. I get hung up on multi time asking to speak to an actual person in the administration. Again, I agree with all the negative comments about this place because I have seen it ... experienced it and still am. So is my mom... she has to physically deal with it. I have talked with the social worker, whom is nice but its just words on paper. I have still not gotten the doctors name and number. My mom needs followups and they are not doing that. It is stated in the paperwork from the hospital...after her 6 week stay from 11 mini strokes. This place need new and people that really care to work here. They suck at housekeeping. No sweeping or disinfecting of anything. I had to clean her room when my mom arrived... it was nasty. The place always stinks... its so unclean that my daughter and I don't feel safe enough for her great grand kids to come visit her. And another time my daughter visited there was a dirty diaper on the floor that staff ignored and my daughter had to do it. My mom has been left in a dirty diaper for 4 1/2 hours with wounds on her legs that can get infected because of the neglect she gets. The only thing positive rehab therapy she gets.. and that is it. So will someone contact me NOW from the person that owns this place. I tried other ways so my last resort was this for action on this place!

  • Gail Moser
    ★★★★★ 10 months ago

    My 89 year old father was placed at Dunwoody Health and Rehab after spending a month in the hospital. He required extensive physical and occupational therapy before he could return to his previous living arrangement. The staff went to work with him immediately, giving him multiple sessions of therapy each day. He could barely talk when he arrived and his memory had lapsed. The occupational therapy team brought him back to reality. His verbal skills and his memory have returned. He's back to having the great sense of humor he had before he left for the hospital. The physical therapy team worked with him multiple times each day and within a short three weeks he's regained his balance, strength and coordination and can return to his assisted living arrangement with confidence. The nursing staff was caring and attentive to his needs and he can't say enough about the personal attention he received from everyone there. The reviews I read about this facility caused me to jump on a plane and fly across country to see for myself what was going on there. After spending four days with Dad in the facility, I left to return home knowing he was well taken care of and in good hands! I want to thank the staff at Dunwoody Health and Rehab for returning my dad to his "old self" again. Job well done!

About Dunwoody Health And Rehabilitation Center

General Information

Legal Business NameDunwoody Operating Company LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 26, 1979 (40 years)
Capacity240
Residents200
Percent Occupied83%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Dunwoody Health And Rehabilitation Center

Dunwoody Health And Rehabilitation Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Georgia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 5, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.
BSomePotential for Minimal HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

August 25, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

June 3, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$845 fine
ESomePotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaint+InspectionKeep all essential equipment working safely.
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaint+InspectionGive notice to the resident before a room or roommate change.
DFewPotential for HarmComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaint+InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Dunwoody Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 25min
ReportedExpected
CNA
1hr 55min
45min
ReportedExpected
LPN
15min
1hr 20min
ReportedExpected
RN
3hr 60min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
99.4%
99.4%
99.4%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
100.0%
100.0%
100.0%
94.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
34.4%
22.0%
26.7%
19.6%
47.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.4%
13.0%
16.0%
15.9%
25.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.8%
13.8%
10.6%
9.1%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose ability to move independently worsened
12.2%
8.9%
8.2%
9.8%
18.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antipsychotic medication
9.6%
8.9%
7.9%
4.0%
15.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose need for help with daily activities has increased
6.2%
11.3%
8.4%
2.9%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who lose too much weight
10.5%
8.5%
7.8%
8.6%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of high risk long-stay residents with pressure ulcers
0.7%
0.0%
0.0%
0.0%
6.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
5.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who have depressive symptoms
0.7%
0.7%
0.0%
0.0%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a urinary tract infection
3.4%
3.5%
2.1%
1.4%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents experiencing one or more falls with major injury
2.1%
1.2%
0.9%
1.6%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.1%
98.7%
99.5%
100.0%
81.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.4%
98.4%
98.4%
98.4%
79.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
69.0%
70.7%
73.9%
76.7%
65.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who made improvements in function
9.8%
1.7%
2.3%
0.0%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who self-report moderate to severe pain
2.3%
1.3%
1.6%
1.7%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.5%
0.3%
0.3%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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