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Lenbrook

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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • Allyson Conrad
    ★★★★★ 6 months ago

    This nonprofit assisted living facility is among the best in the state. It has a temporary care floor that everyone wants to get into. (There aren't enough beds for many people and current residents take priority.) The care my mother received on this floor was amazing. The staff has enormous patience. The management holds meetings monthly with residents to communicate about the resident's wants and needs. None of the staff are supposed to take tips day to day, but a large donation at Christmastime is made by each resident to a fund that's split between all the staff. Therefore all the staff are motivated to be helpful all the time to all the residents, not just the ones who tip best. It seems to work, because all of the staff are amazingly helpful and nice. All the time. They really go out of their way! There are a lot of residents with physical or mental disabilities, and they're much happier than if they lived alone. And there're a lot of healthy ones leading happy, active lives there. And one final note. I've asked quite a few how they liked working at Lenbrook. I do this at many places. If they don't like where they work, I get jokes and equivocal answers. At Lenbrook, I get wholehearted endorsements. (I'm not paid to say this, it's the truth.) I'd like to address a previous reviewer 's comments about racism. You are right, in one sense. Many of the residents are white and were born in the 1920s and 30s, and their parents taught racism in the cradle. Some have evolved, but I'm sure there are at least a few who have not. That's not management's fault, nor do they cater to it. Not all the employees are black, but all are held to the same standards of behavior - standards that that generation expects. All of the employees work there by choice. Many of the department heads at Lenbrook are black and help come up with the rules and standards that govern this institution. I understand where your impression came from, but you might look a little deeper before you condemn an entire institution. Not everything is about race. I want to brag a little bit. My mother was born in the 30s, but in the 1960s she integrated the waiting rooms at the pediatrician's office where she worked, where Martin and Corretta King took their children. Before he was so famous. The waiting rooms were separate. She said, "This is stupid", and just changed it. Not much was ever said. To this day she doesn't tolerate racism. Not all the whites of that generation are racist. No place is ever perfect, but at Lenbrook, you get the feeling that they do try.

  • Trevor Thompson
    ★★★★★ 10 months ago

    What I have observed about Lenbrook is that it is the equivalent of going through a time warp. I was back in the Antebellum South on a plantation. Blacks serving uppity whites. The help has to wear plastic smiles at all times to make the old whites feel comfortable. If a server failed to smile, the whites would complain and the server risked getting fired. If a server failed to bring water or such they were at risk of losing their jobs. The Lenbrook is a racist establishment that caters to closet racists. Black people don't even eat there. The only patrons are old white people that need to feel important and fantasize "The Good Ole Days.

  • Steve Holmes
    ★★★★★ 5 months ago

    Whats a great place to work was there for 9 years very good place.

  • Ronae Ferguson
    ★★★★★ 4 months ago

    Not a great place to work, very unprofessional staff in the dining services.

  • Brad Edmonds
    ★★★★★ 10 months ago

    The best of the best with a proven track record for excellence and the staff to ensure continued success.

About Lenbrook

General Information

Legal Business NameLenbrook Square Foundation, Inc.
Ownership TypeNon Profit - Other
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 20, 2012 (5 years)
Capacity60
Residents51
Percent Occupied85%
Program ParticipationMedicare
Resident And Family CouncilsNone
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Lenbrook

Lenbrook was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Georgia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 13, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave enough backup water supply for essential areas of the nursing home.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

April 2, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Lenbrook require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

4hr 10min
2hr 25min
ReportedExpected
CNA
1hr 30min
35min
ReportedExpected
LPN
1hr 10min
55min
ReportedExpected
RN
6hr 50min
3hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

66.0%
58.8%
58.8%
57.7%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.6%
95.7%
93.3%
90.9%
94.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
47.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.2%
28.6%
29.7%
27.0%
25.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017GA
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
17.8%
21.3%
20.0%
18.2%
18.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antipsychotic medication
10.7%
3.2%
10.0%
0.0%
15.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose need for help with daily activities has increased
9.5%
8.7%
4.7%
4.5%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who lose too much weight
8.6%
12.1%
12.9%
6.2%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of high risk long-stay residents with pressure ulcers
7.4%
5.5%
7.9%
2.4%
6.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who self-report moderate to severe pain
6.8%
2.2%
8.9%
4.7%
5.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who have depressive symptoms
11.9%
8.7%
7.0%
6.8%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a urinary tract infection
2.2%
2.1%
2.2%
4.5%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents experiencing one or more falls with major injury
1.9%
1.6%
2.9%
1.3%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

97.7%
90.5%
69.6%
54.0%
81.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
51.1%
14.6%
14.6%
14.6%
79.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
11.2%
-
-
65.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
11.1%
20.5%
17.1%
16.3%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
2.1%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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