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Northeast Atlanta Health And Rehabilitation Center

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Reviews
Overall Rating 1.4 / 5.0 ★★★★★

  • thn thn
    ★★★★★ 3 weeks ago

    Food is bad. Menu and what is brought to the room so not match. Food is cold. "Pear crisp" is canned pears dumped in a bowl. Tuna noodle casserole is tuna salad on bread. Coffee is only in the morning and sits all day until it is gone. Place is clean. But food sucks. How do y'all expect someone to get better with terrible food. We had to constantly bring in food.

  • Taylor Estes
    ★★★★★ 2 weeks ago

    Dangerous facility, extremely poor care. No continuity in care whatsoever, my mother went 4 days without brushing her teeth, six days without a shower, her dietary restrictions were never followed, her major short term memory deficits require US to be involved in all medical discussions and no one ever called like we requested over and over again. She was there after back surgery and the hospital said she should not twist or bend at all, and as people randomly come in to help her, they were unaware of her needs. The receptionist literally helped my mother get ready for bed one night. She fell during night shift and was found who knows how long after the incident and I wasnt notified until 4 hours later, and they were only going to have her checked by a physician once I firmly requested it the next morning. When calling back to get more details about the fall, I was put on hold for 20 minutes and tried calling back over and over to speak with the shift supervisor which took an hour to get someone on the phone with information. After voicing my concerns to the director of nursing, I was clearly treated as an inconvenience by the unit manager. There are just no systems or protocols in place that work. The only silver lining of this place are the caring rehabilitation therapists and the nurses and receptionists are very kind, although most of the nurses are more focused on their own personal discussions of being overworked and their camaraderie with one another rather than focusing on the patients needs. LOOK ELSEWHERE.

  • Melissa Whitmore
    ★★★★★ 2 months ago

    Do not send anyone to this facility. They lie about everything. They steal from their patients. They take control of their finances without consent. They open mail that does not belong to them. The eat their patients food. My aunt constantly has food stolen out of the fridge and had her purse stolen. They told us they have patients who they applied for Medicaid over a year ago without hearing a word about being approved. They claimed the same but we found out that was lie. The administration are nothing but lying thieving crooks.

  • ckeeperga
    ★★★★★ a month ago

    Boyfriend was there for a week for rehab. I watched him decline each day, then was sent back to the hospital. Seem to be very very difficult to find a good facility.

  • Gayle Zibilich
    ★★★★★ 5 months ago

    I'm saddened to read so many recent poor reviews on Northeastern Rehab. The facility has been under complete new management since the terrible situation occured with the older gentleman, when it was all over the news quite some time ago... I feel that the staff and nurses all are very competent and doing as good a job as they possibly can. The facility is kept clean and bright for everyone there. Our loved one is getting good care considering the poor health he is in. The staff has always seemed very friendly, loving, helpful and happy towards all others needs. Of course it is difficult to watch the elderly and sick at times because most of them aren't as mentally connected any more, and that is a sad and difficult situation under any circumstance. This place has made a difference to my family member and it helps so much knowing he is receiving good care, and is as happy as he possibly can be. With my many visits So far, everyone looks very well tended to. My brother isn't happy about his current physical condition, or being in such a place after his stroke of course...it's heartbreaking at times and he probably may never regain the abilities he had before. Considering the state he is in I believe he is well cared for and it would be impossible for my family to take care of his special needs themselves. I wish he could still be on his own of course, however, this is probably going to be the best option for him now. He is gaining weight and has been kept very clean and shaven,...nails trimmed, etc. My husband and I are currently very pleased with his care. I hope this will help others... As we all know, it's never easy to place loved ones in any facility actually...??? We feel blessed and confident that he is getting the best of care possible...?

About Northeast Atlanta Health And Rehabilitation Center

General Information

Legal Business NameSsc Atlanta Operating Company LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 22, 1990 (29 years)
Capacity165
Residents128
Percent Occupied78%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityYes
Auto Sprinkler System In Required AreasYes

Ratings for Northeast Atlanta Health And Rehabilitation Center

Northeast Atlanta Health And Rehabilitation Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Georgia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 9, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$594,680 fine
---Payment DenialPayment denial for 6 days
KSomeImmediate JeopardyComplaint+InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
KSomeImmediate JeopardyComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.
KSomeImmediate JeopardyComplaint+InspectionMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
KSomeImmediate JeopardyComplaint+InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
KSomeImmediate JeopardyComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.
KSomeImmediate JeopardyComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
KSomeImmediate JeopardyComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
JFewImmediate JeopardyComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
JFewImmediate JeopardyComplaint+InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
JFewImmediate JeopardyComplaint+InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
FManyPotential for HarmComplaint+InspectionEnsure that all nurse aids who have worked less than 4 months are enrolled in appropriate training or have been deemed competent to provide nursing and nursing related services.
FManyPotential for HarmComplaint+InspectionHave a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents.
FManyPotential for HarmComplaint+InspectionChoose a doctor to serve as the medical director to create resident care policies and coordinate medical care in the facility.
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmComplaint+InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmComplaint+InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaint+InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmComplaint+InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaint+InspectionKeep residents' personal and medical records private and confidential.
BSomePotential for Minimal HarmComplaint+InspectionPost nurse staffing information/data on a daily basis.

January 21, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$218,433 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Northeast Atlanta Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 35min
ReportedExpected
CNA
1hr 15min
40min
ReportedExpected
LPN
25min
1hr 10min
ReportedExpected
RN
3hr 35min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

59.8%
68.2%
68.2%
68.2%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
64.1%
62.6%
59.1%
61.0%
94.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
61.8%
62.2%
64.7%
70.6%
47.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.1%
21.6%
23.8%
15.8%
25.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
35.2%
37.2%
22.0%
16.6%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose ability to move independently worsened
20.0%
16.9%
14.3%
18.9%
18.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antipsychotic medication
13.2%
17.2%
13.4%
12.3%
15.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose need for help with daily activities has increased
8.8%
7.1%
6.5%
7.3%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who lose too much weight
9.6%
3.9%
3.9%
1.5%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of high risk long-stay residents with pressure ulcers
2.4%
2.5%
1.1%
0.0%
6.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
1.1%
0.0%
0.0%
5.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who have depressive symptoms
4.9%
4.1%
4.3%
2.4%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a urinary tract infection
1.9%
3.0%
2.2%
1.2%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents experiencing one or more falls with major injury
1.6%
1.3%
0.0%
0.0%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

54.0%
67.0%
73.2%
85.3%
81.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
57.1%
60.2%
60.2%
60.2%
79.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
77.8%
67.0%
69.8%
75.1%
65.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who made improvements in function
11.1%
4.0%
11.1%
10.5%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who self-report moderate to severe pain
3.2%
1.6%
0.0%
0.0%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.6%
1.5%
1.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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