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Northeast Atlanta Health And Rehabilitation Center

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Reviews
Overall Rating 1.4 / 5.0 ★★★★★

  • Tom Williams
    ★★★★★ 3 months ago

    I have worked in Nursing homes for the past 22 years, starting out as a nurse aide working my way to an LPN. I have known lots of skilled nursing facilities and practices. What I have seen is a positive community who cares about those residents it cares for. I have seen empathy towards each person they touch. This facility is one of the best ones I have come into contact with.

  • Asheia Hines
    ★★★★★ a week ago

    This is a horrible place starting with the nursing director SUE VIDENTTI whom I went to to hopefully resolve some concerns I had for my mother who recently had a amputation and became a resident there practically laughed in my face while I explained to her how some of the staff stole my mother food from the refrigerator there on 3 occasions. How dirty diapers were left on the floor, linen is changed according to her at the discretion of the patient tech. I express a lot of concerns I have for my mother health, and safety and also the rude 3rd shift tech (not star). Her only response is "that is not how we operate". Not one resolution did she offer. I always say the behavior of the rude or disrespectful employees exist because it starts at the top with management. Unprofessionalism starts with the head and carries over into the less paid employees who are frustrated because they are getting less pay for all that they are responsible for and don't have the supplies (diapers, wipes, pads, clean linen, real food, sugar or cream) or support they need to complete a job. I believe the reviews of this site. If only I had read them before I placed my love one there. It is awful what happened to the Vet. It my be new management but the same I don't care mentality. (Only about the money) Kudos to Tameka, Bobbit and Nurse Patel, Ms Fuller, and a few others I can't remember right now. They don't belong there. There are a few caring aides there. God does not like ugly. People should be careful how they treat people especially the elderly. What goes around comes around. If you plant a bad seed you reap bad results in the end. (Stealing food from a senior citizen) they are going to burn in hell. But I am sure the state as well as a couple other agencies would like to know what is really going on over there. Don't take your family member there. I wish I could give a 0 rating. They are nice in the beginning only. The good reviews are from people who work there. Believe me I recognize there names. See you on Facebook, Instagram, Twitter, and TV. I am making this same post. I did not list a lot of things that are going on over there. This facility should be shut down or change the Nursing head because she definitely does not set a good example and who is the HR person? Who is hiring these non caring unprofessionals? I SECOND ALL OF THIS... THIS PLACE IS HORRIBLE. WHO STEALS THE ELDERLY FOOD! THEY DON'T CHANGE THE PATIENT. MY MOTHER HAS NOT HAD A BATH SINCE SHE ENTERED THE FACILITY. IT TOOK 60 DAYS TO GIVE HER ONE AFTER WE COMPLAINED!!!! I WISH I COULD TAKE MY MOTHER OUT OF THERE TODAY! THE STAFF IS NOT TRAINED. THEY NEVER HAVE ANY SUPPLIES AND MEDICAID IS PAYING THEM 5K A MONTH. I BUY MY MOTHER WIPES, OINTMENTS, BODY WASH WE HAD TO BRING IN REFRIGERATOR TO KEEP PEOPLE FROM STEALING AND EATING HER FOOD... IT IS SAD!!! WE ARE TAKING OUR COMPLAINTS TO FOX 5, CHANNEL 2 , 36 AND 11. YOU DON'T BELIEVE US WATCH!!!! YALL ARE A SAD BUNCH OF HUMAN BEINGS!!!! FOOD IS SERVED COLD..IT IS A BUNCH OF SLOP. WE BUY OUR MOTHER MEALS AND THEY STILL CHARGE HER FOR 3 MEALS A DAY. WE HAVE PROOF! DOORDASH, UBER, YOU NAME IT ANYONE WHO WILL BRING IT TO HER! THEY STEALING FROM THE GOVERNMENT....HORRRRIBBBLLLEE...JUST HORRIBLE... SHOUT OUT TO CHICAGO! WE THANK YOU FOR ALL THAT YOU DO FOR OUR MOTHER! YOU ARE TRULY APPRECIATED IT! I HOPE EVERYTHING IS GOING WELL FOR YOU IN SCHOOL. YOU DON'T DESERVE TO BE THERE! THEY ARE GOING TO FEEL GOD'S RAFT AND WOULD HATE FOR YOU TO BE A PART OF IT. HE TAKES CARE OF THE ELDERLY! SIGNED ASHEIA

  • Twila Muriel
    ★★★★★ a month ago

    This is a horrible place starting with the nursing director SUE VIDENTTI whom I went to to hopefully resolve some concerns I had for my mother who recently had a amputation and became a resident there practically laughed in my face while I explained to her how some of the staff stole my mother food from the refrigerator there on 3 occasions. How dirty diapers were left on the floor, linen is changed according to her at the discretion of the patient tech. I express a lot of concerns I have for my mother health, and safety and also the rude 3rd shift tech (not star). Her only response is "that is not how we operate". Not one resolution did she offer. I always say the behavior of the rude or disrespectful employees exist because it starts at the top with management. Unprofessionalism starts with the head and carries over into the less paid employees who are frustrated because they are getting less pay for all that they are responsible for and don't have the supplies (diapers, wipes, pads, clean linen, real food, sugar or cream) or support they need to complete a job. I believe the reviews of this site. If only I had read them before I placed my love one there. It is awful what happened to the Vet. It my be new management but the same I don't care mentality. (Only about the money) Kudos to Tameka, Bobbit and Nurse Patel, Ms Fuller, and a few others I can't remember right now. They don't belong there. There are a few caring aides there. God does not like ugly. People should be careful how they treat people especially the elderly. What goes around comes around. If you plant a bad seed you reap bad results in the end. (Stealing food from a senior citizen) they are going to burn in hell. But I am sure the state as well as a couple other agencies would like to know what is really going on over there. Don't take your family member there. I wish I could give a 0 rating. They are nice in the beginning only. The good reviews are from people who work there. Believe me I recognize there names. See you on Facebook, Instagram, Twitter, and TV. I am making this same post. I did not list a lot of things that are going on over there. This facility should be shut down or change the Nursing head because she definitely does not set a good example and who is the HR person? Who is hiring these non caring unprofessionals?

  • Marla Nargundkar
    ★★★★★ 6 months ago

    Not a place for anyone who needs intensive care or rehab. Not a good place for elderly or frail people. Got a lot of runaround. Poor coordination of care. Since their goal is rehab, they are not equipped for people who are bedridden. My mother left after just 3 weeks with a bedsore that they didn't report. Did not manage her pain sufficiently. She also lost a lot of weight and the nutritionist did not make sure she had healthy and easily digestible food. Make sure you have someone who can visit often and keep tabs on care. Some of the staff was great and I was really happy with their hard work. Other staff seemed completely indifferent or didn't seem able or willing to consider the serious and delicate state my elderly mother was in. She went into hospice immediately after their "care" and died within a week.

  • Peter Stroud
    ★★★★★ 9 months ago

    I see all of these terrible reviews and feel I definitely need to share my experience, which is to the contrary. My mother has been in NE Atlanta Rehab for the past 3 weeks and is about to be released. Her experience there has been nothing but positive, as well has mine. Their staff's professionalism, courtesy and attention, from nurses to physical, occupational and speech therapists, has been one of total diligence, organization and respect. Believe you me, if otherwise, I would've heard about it from my mother. Instead she has developed wonderful relationships with all of them during her stay there...And the end and most important result is she'll leave there tomorrow in tremendously better physical and mental shape than when she was admitted, which was straight over from St. Joseph's after a brief stay in ICU. Maybe the ability to establish relationships of mutual respect is the key that worked for her. But whatever the case, I couldn't recommend this team and rehab facility more highly. Total thumbs up and I appreciate their help and care.

About Northeast Atlanta Health And Rehabilitation Center

General Information

Legal Business NameSsc Atlanta Operating Company LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 22, 1990 (29 years)
Capacity165
Residents128
Percent Occupied78%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityYes
Auto Sprinkler System In Required AreasYes

Ratings for Northeast Atlanta Health And Rehabilitation Center

Northeast Atlanta Health And Rehabilitation Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Georgia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 9, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$594,680 fine
---Payment DenialPayment denial for 6 days
KSomeImmediate JeopardyComplaint+InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
KSomeImmediate JeopardyComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.
KSomeImmediate JeopardyComplaint+InspectionMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
KSomeImmediate JeopardyComplaint+InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
KSomeImmediate JeopardyComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.
KSomeImmediate JeopardyComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
KSomeImmediate JeopardyComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
JFewImmediate JeopardyComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
JFewImmediate JeopardyComplaint+InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
JFewImmediate JeopardyComplaint+InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
FManyPotential for HarmComplaint+InspectionEnsure that all nurse aids who have worked less than 4 months are enrolled in appropriate training or have been deemed competent to provide nursing and nursing related services.
FManyPotential for HarmComplaint+InspectionHave a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents.
FManyPotential for HarmComplaint+InspectionChoose a doctor to serve as the medical director to create resident care policies and coordinate medical care in the facility.
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmComplaint+InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmComplaint+InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaint+InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmComplaint+InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaint+InspectionKeep residents' personal and medical records private and confidential.
BSomePotential for Minimal HarmComplaint+InspectionPost nurse staffing information/data on a daily basis.

March 3, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
GFewActual HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

January 21, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$218,433 fine
JFewImmediate JeopardyComplaintEnsure services provided by the nursing facility meet professional standards of quality.
JFewImmediate JeopardyComplaintProvide care by qualified persons according to each resident's written plan of care.
JFewImmediate JeopardyComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
JFewImmediate JeopardyComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
JFewImmediate JeopardyComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
JFewImmediate JeopardyComplaintLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
JFewImmediate JeopardyComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
JFewImmediate JeopardyComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Northeast Atlanta Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 35min
ReportedExpected
CNA
1hr 15min
40min
ReportedExpected
LPN
25min
1hr 10min
ReportedExpected
RN
3hr 35min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

59.8%
68.2%
68.2%
68.2%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
64.1%
62.6%
59.1%
61.0%
94.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
61.8%
62.2%
64.7%
70.6%
47.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.1%
21.6%
23.8%
15.8%
25.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
35.2%
37.2%
22.0%
16.6%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose ability to move independently worsened
20.0%
16.9%
14.3%
18.9%
18.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antipsychotic medication
13.2%
17.2%
13.4%
12.3%
15.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose need for help with daily activities has increased
8.8%
7.1%
6.5%
7.3%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who lose too much weight
9.6%
3.9%
3.9%
1.5%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of high risk long-stay residents with pressure ulcers
2.4%
2.5%
1.1%
0.0%
6.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
1.1%
0.0%
0.0%
5.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who have depressive symptoms
4.9%
4.1%
4.3%
2.4%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a urinary tract infection
1.9%
3.0%
2.2%
1.2%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents experiencing one or more falls with major injury
1.6%
1.3%
0.0%
0.0%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

54.0%
67.0%
73.2%
85.3%
81.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
57.1%
60.2%
60.2%
60.2%
79.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
77.8%
67.0%
69.8%
75.1%
65.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who made improvements in function
11.1%
4.0%
11.1%
10.5%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who self-report moderate to severe pain
3.2%
1.6%
0.0%
0.0%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.6%
1.5%
1.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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