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Northeast Atlanta Health And Rehabilitation Center

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Reviews
Overall Rating 4.2 / 5.0 ★★★★★

  • Tami friar
    ★★★★★ in the last week

    Employees take time to read the Bible to residents. Very refreshing to see in a facility these days. Thank you

  • David Shapiro
    ★★★★★ 2 years ago

    If you are looking for a well-run facility for your loved one, I highly recommend NE Atlanta Rehab. Beyond anything else, your primary concern is of course the care giving. Let me be very clear here. Every one of the staff here was OUTSTANDING! What does that mean? Each employee greeted me with a smile as I went throughout the building, every employee was completely engaged with the person to whom they were assigned, there was no chatting and gossiping, all attention was focused on patient care. The professionalism and level of caring was pretty astounding. How do I know that this is extraordinary? I visited several facilities around Atlanta for my mom and was appalled, shocked, dismayed and distraught at what I saw and what my mom experienced. This place was different, from the new director who is totally committed to continuous improvement, to the rehab staff who were completely on top of goal setting and challenging patients to get better, to the activities staff who realize how critical it is to keep the patients/residents engaged in fun, social activities, to the maintenance staff who were in my mom's room so quickly that I forgot which items needed fixing. I just do not have anything negative to say. If I did, I would. Check this place out for a short term or long term rehab stay. A. Shapiro

  • Laura Dover
    ★★★★★ a year ago

    Although the building decor, furniture, and paint could use a major overall, my mother received very good care here. Warm, attentive, well trained staff...lots of attention when she needed it...food was just ok, but is it ever good in these type places? They took very good care of her, and we are very grateful.

  • Michael McGinnis
    ★★★★★ 2 years ago

    Not great. If the patient isn't able to advocate for herself, the care will be poor. Hitting the call button for a nurse is useless. Typically, it takes at least 30 minutes for anyone to respond to a call and then they usually say, "Someone will be in to take care of her," then they turn off the call button and leave. Nobody does come. They'll tell you the patients get bathed 3 times per week. I found out today that my mother, after being here a week, STILL has not been bathed yet, though we've been asking every day. It's a constant fight to get even the prescribed care. They keep forgetting to hook her feeding tube back up after taking her to therapy. The family has to be here all day just to make sure she can get basic care. If you have a loved one in here, either they need to be able to get around on their own or you need to be with them. Otherwise they'll be ignored. When Mom needs something, I have to stand in the hall and keep asking aids & nurses to come in but few seem to care. The lady across the hall called "Help" for a couple hours, the other day, and nobody went in to look on her. Eventually I did and found her telephone had fallen into her lap, then on the floor, and cords were wrapped up in her IV and the call button cord. Lots of staff had walked past, ignoring her calls.

  • Oliva Guerrero
    ★★★★★ a year ago

    After my mother surgery we were referred to Northeast Atlanta health and Rehab, and they treated us with such care! They were very attentive and loving with my mother and treated her like VIP. I'm so glad that NAHR took such good care of us.

About Northeast Atlanta Health And Rehabilitation Center

General Information

Legal Business NameSsc Atlanta Operating Company LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 22, 1990 (28 years)
Capacity165
Residents128
Percent Occupied78%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityYes
Auto Sprinkler System In Required AreasYes

Ratings for Northeast Atlanta Health And Rehabilitation Center

Northeast Atlanta Health And Rehabilitation Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Georgia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 9, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$594,680 fine
---Payment DenialPayment denial for 6 days
KSomeImmediate JeopardyComplaint+InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
KSomeImmediate JeopardyComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.
KSomeImmediate JeopardyComplaint+InspectionMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
KSomeImmediate JeopardyComplaint+InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
KSomeImmediate JeopardyComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.
KSomeImmediate JeopardyComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
KSomeImmediate JeopardyComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
JFewImmediate JeopardyComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
JFewImmediate JeopardyComplaint+InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
JFewImmediate JeopardyComplaint+InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
FManyPotential for HarmComplaint+InspectionEnsure that all nurse aids who have worked less than 4 months are enrolled in appropriate training or have been deemed competent to provide nursing and nursing related services.
FManyPotential for HarmComplaint+InspectionHave a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents.
FManyPotential for HarmComplaint+InspectionChoose a doctor to serve as the medical director to create resident care policies and coordinate medical care in the facility.
GFewActual HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmComplaint+InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmComplaint+InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaint+InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmComplaint+InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaint+InspectionKeep residents' personal and medical records private and confidential.
BSomePotential for Minimal HarmComplaint+InspectionPost nurse staffing information/data on a daily basis.

March 3, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
GFewActual HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

January 21, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$218,433 fine
JFewImmediate JeopardyComplaintEnsure services provided by the nursing facility meet professional standards of quality.
JFewImmediate JeopardyComplaintProvide care by qualified persons according to each resident's written plan of care.
JFewImmediate JeopardyComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
JFewImmediate JeopardyComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
JFewImmediate JeopardyComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
JFewImmediate JeopardyComplaintLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
JFewImmediate JeopardyComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
JFewImmediate JeopardyComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

September 4, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaintUse a registered nurse at least 8 hours a day, 7 days a week.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Northeast Atlanta Health And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 35min
ReportedExpected
CNA
1hr 15min
40min
ReportedExpected
LPN
25min
1hr 10min
ReportedExpected
RN
3hr 35min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

59.8%
68.2%
68.2%
68.2%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
64.1%
62.6%
59.1%
61.0%
94.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
61.8%
62.2%
64.7%
70.6%
47.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.1%
21.6%
23.8%
15.8%
25.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
35.2%
37.2%
22.0%
16.6%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose ability to move independently worsened
20.0%
16.9%
14.3%
18.9%
18.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antipsychotic medication
13.2%
17.2%
13.4%
12.3%
15.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose need for help with daily activities has increased
8.8%
7.1%
6.5%
7.3%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who lose too much weight
9.6%
3.9%
3.9%
1.5%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of high risk long-stay residents with pressure ulcers
2.4%
2.5%
1.1%
0.0%
6.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
1.1%
0.0%
0.0%
5.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who have depressive symptoms
4.9%
4.1%
4.3%
2.4%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a urinary tract infection
1.9%
3.0%
2.2%
1.2%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents experiencing one or more falls with major injury
1.6%
1.3%
0.0%
0.0%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

54.0%
67.0%
73.2%
85.3%
81.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
57.1%
60.2%
60.2%
60.2%
79.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
77.8%
67.0%
69.8%
75.1%
65.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who made improvements in function
11.1%
4.0%
11.1%
10.5%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who self-report moderate to severe pain
3.2%
1.6%
0.0%
0.0%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.6%
1.5%
1.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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