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Pruitthealth - Brookhaven

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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • carol ippolito
    ★★★★★ 2 weeks ago

    I was a patient here twice. The first time was pleasant enough (although the food, even coffee, was cold). The second time was awful; I am told new ownership/management took place since my first stay. Physical therapists were good, but patient care was indifferent, sloppy, lazy, possibly not even competent. (And the food is still cold.) Would not recommend to my worst enemy. Apparently one must choose a star to post, so I clicked one star. For real, this place is Minus 0 stars.

  • E 92nd Jewelers
    ★★★★★ a month ago

    Zero stars. Staff is not responsive unless they want to discuss money with you. Can't ever get anyone on the phone and no one returns calls, again unless you're talking money. Wound care is absolutely excellent. And there are several good CNAs. Nurses are surly and unhelpful. Food is awful. Care is awful. I would not recommend this facility at all.

  • Edith Jones
    ★★★★★ 5 months ago

    This is the best facility I visited before placing my mother here. We had a very bad experience with another facility and I decided to move mom. After an extensive search I chose to move her to Pruitt Brookhaven. Thus far I have been very happy with the move. When I placed her here 2 yrs ago, this facility was rated 5 stars by Medicare.gov. rating system. That's the highest rating a facility can get. I visit often and have been happy with the care that all staff members have given her. The physical therapy staff is Amazing. Glad I chose this place for mom's long term care. I will continue to monitor things to make sure this same level of service is ongoing. Only one problem PARKING. I believe they are working on that issue.

  • Marianne Santaniello
    ★★★★★ 3 months ago

    If I could give this place 0 stars I would. A year ago my mother went there for"rehab". The following day she didn't wake up. They tried to feed her while she was asleep and tried to pull her arms to sit up for "rehab". She went back to the emergency room that night. Granted she should never have gone there and that is St. Joseph's Hospitals fault/medicare. The emt's said she wasn't getting the proper amount of oxygen. The place is also old, with old furniture etc. I wouldn't put anyone is this horrible place!

  • Vetmedic147
    ★★★★★ 5 months ago

    I have been in health care for over 20 years and was surprised and disheartened at the care my family member received. The staff is lazy and many seem barely competent. They routinely ignore the patients and their families and spend much of the day sitting at the nurse's station chatting. Nurse call buttons were often ignored, sometimes for several hours, even though the patient room number was displayed at the station. Worse, "out of bed" alarms that ring when a patient gets out of bed or their wheel chair when they shouldn't were also ignored. I myself helped a patient off the floor and back into her chair when her alarm had been ringing for almost 20 minutes. My mother spent six weeks at Pruitt undergoing rehab and either I or one other family member visited every day. Not once, I repeat, not once, did any staff member acknowledge us, say hello, offer unsolicited updates on our mother's condition or ask if there was anything they could help us with. They were at best indifferent but more often nasty and rude to both the patients and visitors. The food is poor, was never hot and was dropped on the table or bed tray "as is"; the "warming" covers often not removed and the sealed items like juice and milk rarely opened, even for patients that could not do it for themselves. Although they ask that a menu request be filled out daily for the patients, on several occasions the wrong food was brought and, despite requests for adjustment, the correct meal never arrived. Phone calls to the professional staff and managers were often not taken which I understand. People are busy. However, despite leaving messages, return calls were rarely done leaving family to recall multiple times. Perhaps most distressing is the fact that on two occasions that I personally witnessed, the wrong medication was administered to my mother. I could say more but you have the idea. Please consider an alternate facility for your loved ones if at all possible.

About Pruitthealth - Brookhaven

General Information

Legal Business NamePruitthealth-Brookhaven LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 1, 1984 (35 years)
Capacity157
Residents146
Percent Occupied93%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Pruitthealth - Brookhaven

Pruitthealth - Brookhaven was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Georgia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C
Pruitthealth - Brookhaven has not received any fines, complaints, or inspection problems in the last 3 years.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Pruitthealth - Brookhaven require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 40min
ReportedExpected
CNA
60min
50min
ReportedExpected
LPN
35min
1hr 20min
ReportedExpected
RN
3hr 40min
4hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 60min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

99.1%
99.1%
99.1%
99.1%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
99.1%
100.0%
94.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
65.9%
64.2%
64.8%
61.7%
47.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
24.7%
22.3%
18.8%
19.8%
25.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.4%
11.8%
12.3%
30.4%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose ability to move independently worsened
13.3%
14.7%
14.3%
14.6%
18.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antipsychotic medication
9.1%
13.6%
9.4%
11.1%
15.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose need for help with daily activities has increased
11.0%
12.9%
11.1%
9.8%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who lose too much weight
6.7%
6.7%
6.3%
7.0%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of high risk long-stay residents with pressure ulcers
1.0%
0.0%
0.0%
0.0%
6.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
5.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who have depressive symptoms
7.0%
3.9%
8.3%
9.7%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a urinary tract infection
3.0%
2.9%
4.5%
3.9%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents experiencing one or more falls with major injury
1.4%
2.9%
1.7%
0.6%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

93.5%
92.3%
95.6%
95.2%
81.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.9%
93.3%
93.3%
93.3%
79.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
67.1%
70.0%
69.0%
68.4%
65.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who made improvements in function
0.6%
1.0%
0.0%
0.0%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who self-report moderate to severe pain
2.0%
1.5%
1.0%
1.5%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.7%
0.2%
0.2%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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