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Signature Healthcare Of Buckhead

  1. Skilled Nursing Home Facilities
  2. Georgia
  3. Atlanta Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Danna Baker
    ★★★★★ a month ago

    We received a call from someone at this facility to schedule a dentist appointment and they let us know the patient would be accompanied with their visit by someone from the facility.... When we called to confirm all we received was horrible customer service. No one knew what we were talking about and when we were transferred it was to an automatic voicemail system. We were initially told the patient was in pain and all we can think now is that someone's family member is there in pain and not being treated for it.

  • Anthony Patience
    ★★★★★ 6 months ago

    Never go to this facility if you love your family. ONE SIMPLE REQUEST. PLEASE TURN MY FATHER EVERY TWO HOURS SO HE DOES NOT DEVELOPE A WOUND ON HIS BACKSIDE. Well they couldn't or wouldn't do it. I literally found another facility for my father. I asked my father are you happy here. Keep in mind, my father did not have the capability to communicate at this time. I put my ear to his mouth and he literally mouthed," get me out of here." I called 911 immediately. After my dad got to Piedmont hospital, the nurses discovered a baseball sized hole in his backside that went all the way to his spine. DO NOT TAKE YOUR LOVED ONE HERE. Signature, I do not want to hear your lame response. DO NOT CONTACT ME OR I WILL TAKE IT TO THE NEXT LEVEL .

  • Amanda Huginkiss
    ★★★★★ 3 months ago

    I waited a year to publish a review of Signature of Buckhead so here is the review. I was left to fend for myself for the majority of the time. I was on the 2nd floor (Rehab). Basically people who are at the facility for under two months and that will return home. My stay was actually really bad. You have overworked but very caring nurses and CNA's. The OT/PT staff is amazing! The problem with this facility is the management front of the house. No caring about the employees or patients, just looking to make a dime. I was alert and oriented during my stay but other patients that weren't, i felt sorry for them. Wound Care Nurses A+++ 3p-11p CNA's A+++ The worst person that I only met once is the so-called chaplain, Nancy.

  • Kisha Stanley
    ★★★★★ 3 months ago

    The issues are TOO MANY... But the DEFICIENCIES are in the areas of toileting (making sure your loved one is changed throughout the day), accessible nurses station (they never answer the phone)cleanliness, grade of food served to residents, consistent attention to residents, care plans, accountability, staff training and retention, proper staff/resident ratio, security, documenting incidences, and communication to family. A word of advice if you have a loved one that's coming from a hospital; PLEASE ensure that the hospital does not just send your loved one to a facility that you have not visited or checked reviews, researched how many lawsuits they have pending, checked online reviews, or reviewed state evaluation results. Oftentimes this happens because they're just looking for an "open bed" OR the nursing facility is convenient (in our case, the hospital chose a place right up the street for "rehab" and this is a common practice). The issue is that rehab "could" be ok (sometimes even the rehab department is subpar), but if your parent becomes a long term resident, which can be likely if they're elderly, they will most likely end up staying there because it is VERY difficult to transfer to another good facility. Your goal should be to place them at a well respected and highly recommended facility from the beginning, no matter if its rehab or long term. I've walked this journey for some time (4+ years) and my advice is to NOT send your loved one to Signature Buckhead (or any of them for that matter, as I have heard some of the same stories regarding multiple locations inside and outside of Georgia- my attorney has confirmed the same). While we have had a few caring CNAs in our time here, and my mother has made some good friends, the bad certainly outweighs the good at this facility.

  • Keith Smith
    ★★★★★ 4 months ago

    SIGNATURE OF BUCKHEAD IS NOT A PROFESSIONAL FACILITY WITH THE PROPER QUALITY STAFF TO CARE FOR VERY SICK PEOPLE WITH SERIOUS HEALTH ISSUSES .I WAS SERIOUSLY INJURED WHEN A BED WAS NOT LOCKED!!! AND ITS BEEN SINCE 2017 ( THEY'RE NOT ATTEMPTING TO AID ME AS OF YET) . NEGLIGENT ACTS AND NEGLIGENT CARE IS UNEXPECTEDLY ILLEGAL IN ANY STATE!!!) THEY NEED TO BE SHUTDOWN IMMEDIATELY!!!

About Signature Healthcare Of Buckhead

General Information

Legal Business NameLp Atlanta LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 1, 1976 (43 years)
Capacity179
Residents139
Percent Occupied78%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Signature Healthcare Of Buckhead

Signature Healthcare Of Buckhead was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Georgia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

May 14, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintProvide housekeeping and maintenance services.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Signature Healthcare Of Buckhead require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 40min
ReportedExpected
CNA
1hr
45min
ReportedExpected
LPN
35min
1hr 15min
ReportedExpected
RN
3hr 30min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

77.2%
77.2%
77.2%
75.7%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
47.9%
35.5%
31.2%
39.6%
94.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.8%
100.0%
100.0%
94.4%
47.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.6%
11.1%
12.1%
8.2%
25.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.1%
31.0%
40.8%
24.0%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose ability to move independently worsened
12.2%
14.8%
8.8%
8.3%
18.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antipsychotic medication
32.4%
20.5%
25.6%
29.9%
15.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose need for help with daily activities has increased
10.0%
10.9%
9.0%
10.3%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who lose too much weight
1.2%
9.2%
5.9%
6.4%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of high risk long-stay residents with pressure ulcers
1.9%
2.2%
1.8%
1.6%
6.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
5.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who have depressive symptoms
2.2%
4.3%
0.0%
0.0%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a urinary tract infection
1.1%
1.1%
1.0%
1.0%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents experiencing one or more falls with major injury
2.3%
4.0%
7.4%
6.1%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.1%
1.1%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

63.2%
48.5%
41.0%
48.2%
81.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
68.4%
47.8%
47.5%
47.5%
79.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
47.8%
46.6%
48.7%
44.3%
65.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who made improvements in function
9.8%
9.5%
4.2%
14.1%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who self-report moderate to severe pain
2.8%
2.8%
2.0%
1.1%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.2%
0.4%
0.2%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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