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Pruitthealth - Austell

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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    This place was no from the moment I walked in. I hated the care level. The unprofessional people the attended my Sister, the lying(She fell,)They say she just say on the floor. Bill, you don't scar up your knees when you just say on the floor. The smell and the very inattentiveness of the tech and nursing staff. 2 1/2 days were all we could take, she was out they were known to happy with us. We were there with her 8a to 8p and it still didn't matter we always had to go look for them when she needed help. No one ever came to check I imagine thats when they found her on the floor and concocted that lie. Never take your family member there they will not be treated with dignity.

  • ★★★★★ 7 months ago

    Where is the negative 1!! I wouldn't let them keep my dogs . My grandfather was there 3weeks and everyday i came something was wrong. They kept giving him tea even though we told them he cant have tea because he has prostrate cancer and it makes him bleed. They kept saying sorry. I witnessed a nurse get angry because the man could not feed himself she got angry and grunt and walk away. The admission person tell you all kind of lies to get you in there. It smelt like piss. It was one nurse my granfather had that actually would give him a bath he had boo boo on him that was so hard i couldnt believe it i got him out of there so fast don't leave your love ones here please! And they give them food portions that a child would eat.

  • ★★★★★ 7 months ago

    The ambulance people put me in bed and forgot to give me my call bell. I pay for 2 and 1/2 hours there! Even though the paramedic gave my papers to the unit secretary as we came in. I had a broke left hand and a post op broken right ankle. I had a temporary cast on. The beds are turned with one side against the wall. Those 12 inch TV on an arm went out decades ago. We needed one plug for the bed, one for the oxygen concentrator, one for my C-PAP machine, and one to use for my tablet and phone together. There were 2 plugs. 2. 2 that had to have plugs taped into them to keep them from falling out.in the saftey manual it states not to run cords under the bed. I asked several people to get a maintenance man down. My bed control had wires showing and all of a sudden in the middle of trying to sit up or lay down, it would quit working.again I repeatedly asked for maintenance man. I would get up to the wheelchair to sit. When I called for nurse I had to explain to numerous ones that I had to get back in bed and use a bedpan because the wheelchair wouldn't fit through the bathroom door. One nurse repeatedly told me I had to get in and out on the left side of the bed. I repeatedly told her I couldn't because 1) I had done this at home for 2 weeks before surgery and 1 week in the hospital after surgery and it had to be the right, 2) I had a broke left wrist and couldn't pull with it. I understand arguing with some one confused but I was alert and oriented. None of the nurses could tell me what meds that were handing out. Finally, after a week I got my electric problems fixed and my bed. Most meals were not very good and I couldn't choose for one week for some reason.i was not on a diabetic diet but continued to tell everyone as I was served cakes and ice cream. After I was able to choose meals I noted the only sweetener served was the pink, aspertame one. I had to repeatedly ask for yellow or blue sugar. I even wrote it on my menu when I filled it out but it never came. As I said I had to use a bed pan because although I had the seat in my room, the pot was never found. Most people barely wiped and one wiped excessively .Equipment seemed to be a problem there. The week after I arrived I had 2 doctor appointment and had to arrange for the van to take me. Then the first appointment, very late I might add, an ambulance showed up for me. Now they want me to pay all because the unit secretary "thought" I would need an ambulance when I was never asked by her if I wanted to go on the van. My insurance paid 100% ,for 20 days.before I was out of the hospital, my daughter started receiving bills in her name which she had no financial aspect to this at all. I'm tired of typing now. Needless to say it was a horrible experience.

  • ★★★★★ 11 months ago

    I Wasn't Sure At First , If I Was Going To Like It Here - Or Not !! My Stay: 9-30-16 thru 11-3-16 . It's A Quaint Little Nursing Facility And Rehabilitation Center !! BUT I LOVED IT !! ??? The Staff Were Profecional , Patient, Gentle and Kind !! The Therapist Understanding, Proficient, Helpful and Friendly !! The Food Was So Good, I gained Ten (10 ) Pounds ! I Felt Catered To , " Like A Princess ", By The Wonderful People That , Manage,Prepare and Cater The Abundant Nutritious Meals !! ? Thank You ? I Made Friendships and Thought Of My Care Givers As Family !! I GOT CLOSE TO EVERYONE AND FELT SAFE & CARED ABOUT !! THANKS TO YOUR GOOD CARE ? & ENCOURAGEMENT -? I Was Able To Recuperate, Regain My Strength & Endurance !! THANKS For Teaching Me Safe Energy Saving- Physical Management Skill's, Rehab. Tech's?!! I Am Able To Go Home , Better Prepared For Life and Ready To Live !! ?" THANK YOU " ? TO MY NEW FRIENDS & FAMILY -- I'LL NEVER FORGET YOU ALL At : ? PRUITT HEALTH AUSTELL ?

  • ★★★★★ a year ago

    During the time I was there I have to say the facility is very clean however I believe they have more custodians than actual nurses and help for their residents. The staff is very nice and help as much as possible there's just so much only a few nurses can do.

About Pruitthealth - Austell

General Information

Legal Business NamePruitthealth-Austell LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1984 (34 years)
Capacity124
Residents100
Percent Occupied81%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Pruitthealth - Austell

Pruitthealth - Austell
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Georgia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 16, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintTry to resolve each resident's complaints quickly.

August 27, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Pruitthealth - Austell require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 35min
ReportedExpected
CNA
1hr 20min
40min
ReportedExpected
LPN
35min
1hr 10min
ReportedExpected
RN
4hr 30min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

67.8%
62.5%
62.5%
62.5%
94.1%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
96.5%
97.7%
92.8%
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
54.3%
54.0%
61.5%
39.5%
46.7%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
6.1%
8.3%
9.8%
10.1%
26.1%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.9%
22.5%
21.8%
13.4%
17.7%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents whose ability to move independently worsened
8.8%
7.2%
8.4%
10.0%
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents who received an antipsychotic medication
11.1%
14.6%
17.5%
5.1%
15.9%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
3.9%
8.4%
13.4%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents who self-report moderate to severe pain
3.5%
3.6%
8.2%
7.2%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents who lose too much weight
8.2%
10.0%
7.2%
10.7%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.3%
1.3%
6.6%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents who have depressive symptoms
7.1%
7.1%
3.5%
6.0%
4.7%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents with a urinary tract infection
4.7%
4.7%
2.3%
1.2%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents experiencing one or more falls with major injury
2.2%
4.2%
3.1%
1.7%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.8%
93.4%
84.0%
71.8%
80.3%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.1%
72.4%
72.4%
72.4%
78.4%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
57.8%
62.3%
62.9%
65.9%
61.1%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of short-stay residents who made improvements in function
10.7%
10.1%
9.7%
13.4%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of short-stay residents who self-report moderate to severe pain
1.4%
1.5%
1.3%
1.4%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of short-stay residents who newly received an antipsychotic medication
1.6%
0.6%
0.6%
0.8%
1.2%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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