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Pinehill Nursing Center

  1. Skilled Nursing Home Facilities
  2. Georgia
  3. Byromville Skilled Nursing Home Facilities
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Reviews
Overall Rating 1.0 / 5.0 ★★★★★

  • Urshela Morris
    ★★★★★ 2 months ago

    Position: director of admissions Cons: no work life balance, zero budget for marketing, new ownership so nothing is in place, pay inconsistent, hard to get mileage reimbursed. Flies surround the building. Census build up: teamwork is poor, multiple Administrators, psych and memory care patients are in mixed environment together. Building is in disrepair and very outdated. Must use your own phone with no reimbursement. Must use your own data. Pros: nurses are hard working, pcc and outlook is accessible, laptop is provided.

  • Frances Hedrick
    ★★★★★ 4 years ago

    My aunt was placed in this facility for rehab after she was in the hospital for over 6 months. She was allowed 5 therapy visits per week. It change without notice to 3 visits per week. The physical therapist saw her 2 days and the occupational therapist saw her 1 day. My Aunt informed me that therapy didn't last but 15-20 minutes at a time. Part of my Aunt's therapy was to be out of bed and sitting in her wheelchair everyday. She had ask most days of the week and several times she was told that they were too busy because they were short staffed. She was told that she could sit on the side of the bed herself and do therapy by herself on no therapy days but she was scared to do it without support or someone watching her. She slept on an air bed that inflates and deflates on it's own. Being left in soiled diapers for a couple of hours at a time was normal. She had a very bad diaper rash as well that was a bright angry red. She complained to the therapist that her feet were heavy and she couldn't feel them. She was told that they just needed to wake up. She was repeatedly told by the staff that the management will do anything they can to keep you there because they needed the money. On every visit that I made to Pinehill, the facility smelled of old dirty diapers. I brought my Aunt home after 4 1/2 months at Pine Hill. She was barely able to stand on her own 10-15 seconds with consistency at first. She began receiving PT 2 days a week at home & OT 1 day a week. Everyday she sat on the side of the bed and did her exercises while I supervised. She transferred to her wheelchair each day. I placed the bed pan at her side where she could reach it to use for her bowel movements. Within a few minutes of meeting my Aunt, the therapist said that she probably needs to go see a neurologist for her feet. She may have neropathy. Flash forward 5 weeks at home. She is able to walk the length of our full basement with the assistance of her walker. She uses the bedside toilet and is diaper free with limited exceptions. Her diaper rash cleared up within 3 weeks at home using Desitin. She transfers from the wheelchair to the car without incident (including in pouring rain). She has been taken off a couple of the medications that she was kept on while at Pinehill. Unfortunately after talking with staff and other patients, this is the normal routine. On my Aunt's final invoice, it showed a $672 credit. I emailed Beverly (the Director of the facility) and received no response. A couple weeks later, I emailed her again. I called a few days later and was told that a check was being cut. A week later and no check received from my Aunt's personal account or the $672, and I was informed by Beverly that she thought I was owed something but the management didn't think so. I asked to speak to the person that she spoke to and was informed that I couldn't. She couldn't even give me the number. I asked for the name of the management company and the person she spoke to and was given a name of Michelle with Beacon Management. My Aunt is also missing several pieces of clothing and even saw another resident with her clothes on. My Aunt reported it to the head house keeper. We made a list of items when I checked her out. I was given a call last week from the house keeping manager and was told no one had reported anything missing. I was just informed by Beverly when I called that nothing could be found. I wouldn't recommend Pinehill Nursing Center.

About Pinehill Nursing Center

General Information

Legal Business NamePhnh LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 1, 1994 (25 years)
Capacity102
Residents83
Percent Occupied81%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Pinehill Nursing Center

Pinehill Nursing Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Georgia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 10, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 24 days
JFewImmediate JeopardyComplaint+InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
JFewImmediate JeopardyComplaint+InspectionAllow residents the right to participate in the planning or revision of care and treatment.
JFewImmediate JeopardyComplaint+InspectionMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
JFewImmediate JeopardyComplaint+InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
JFewImmediate JeopardyComplaint+InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
JFewImmediate JeopardyComplaint+InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
JFewImmediate JeopardyComplaint+InspectionChoose a doctor to serve as the medical director to create resident care policies and coordinate medical care in the facility.
FManyPotential for HarmHealth InspectionHave enough outside ventilation via a window or mechanical ventilation, or both.
FManyPotential for HarmHealth InspectionOffer other nutritional food to each resident who will not eat the food served.
FManyPotential for HarmComplaint+InspectionProvide housekeeping and maintenance services.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
GFewActual HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
GFewActual HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
CManyPotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
DFewPotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaint+InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmComplaint+InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaint+InspectionKeep each resident free from physical restraints, unless needed for medical treatment.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.
DFewPotential for HarmHealth InspectionProvide residents with private access to a telephone.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
DFewPotential for HarmHealth Inspection1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaint+InspectionUpon the death of a resident, convey the residents personal funds and an accounting of those funds to the appropriate party.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Pinehill Nursing Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 45min
2hr 15min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
35min
55min
ReportedExpected
RN
3hr 10min
3hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

90.9%
93.0%
93.0%
93.0%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
94.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
26.9%
25.0%
21.2%
10.7%
47.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
64.9%
45.7%
38.5%
38.7%
25.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.0%
23.8%
24.5%
28.5%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose ability to move independently worsened
25.0%
17.9%
14.3%
22.7%
18.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antipsychotic medication
18.2%
17.1%
18.8%
27.3%
15.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose need for help with daily activities has increased
5.4%
5.0%
1.3%
5.2%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who lose too much weight
3.2%
9.1%
23.3%
11.4%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
6.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who self-report moderate to severe pain
10.0%
4.2%
7.1%
8.5%
5.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who have depressive symptoms
0.0%
1.2%
1.3%
3.9%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a urinary tract infection
3.8%
3.7%
5.0%
3.8%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.8%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a catheter inserted and left in their bladder
2.6%
1.2%
1.2%
2.6%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

-
-
-
-
81.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.8%
-
-
-
79.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
65.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
-
-
-
-
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
-
-
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
-
-
-
-
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened



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