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Westbury Conyers, LLC

  1. Skilled Nursing Home Facilities
  2. Georgia
  3. Conyers Skilled Nursing Home Facilities
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Reviews
Overall Rating 1.5 / 5.0 ★★★★★

  • Lastacey Collins
    ★★★★★ 11 months ago

    I see all these bad reviews and feel sorry for you and your families.My Daddy was in there for 2 months in 2015 and loved it. The cleaning crew came in daily , he loved the food and out of all the staff he only had issue with one and he was only mad at her because she didn't give him his medicine when he wanted it because she had a certain time she could give it. Now granite I was there every day so the staff knew I would be but I truly hope that wouldn't have made a difference because when I was there I didn't see anything I had an issue with. He said if he ever has to be in a rehabilitation place again this is where he wanted to go.

  • Judy Jones
    ★★★★★ 7 months ago

    I can't begin to rate this place bad enough. My husband was in there for rehab after a fall at home. I took him out after two weeks because he fell out the bed! They said it's the law that they can't put rails on the bed! The place was noisier than a train station with the staff screaming on the intercom and yelling up and down the hall. His clothes were "lost" in the laundry. He was left to soil himself one night because no one heard his call button. There was zero physical therapy on the weekends--just left to lie in bed. Occupational and physical therapy was mediocre at best. They lost the document that gave orders to remove the stitches from his wound. I had a copy or that would have been a problem. I was there every day so I know what I'm talking about. These people will not give your loved one the care they need! Go elsewhere!

  • Akia Johnson
    ★★★★★ a year ago

    I applied for a position at this facility to be a (staff coordinator). With 5 years experience of scheduling and 10+ years of customer service in which after looking at the reviews for this place they can really use some extra help with. Nevertheless, they called me and scheduled my interview for 2:30 in which I was happy and agreed to the interview. Around 2:00 some lady called me and said "we are cancelling your interview we have filled the position." I said "really I am in the parking lot getting ready to come in." She said I'm sorry and we hung up. It's unprofessional because you should have interviewed all the applicants before just picking an candidate just to be sure you picked the right person for the job.....I hope it was worth just missed out!

  • Nicole Vencil
    ★★★★★ a year ago

    If I could not give a star at all, I would rate it a zero. My grandfather died today. When asked what happened, they told the EMTs that they didn't know what happened. He had a stroke while eating, fell, and they didn't get to him for over 20 minutes which left him brain dead. This sounds absolutely terrible, but I'm almost glad he doesn't have to go back to this nasty, dirty place. They never took care of him correctly, over medicated him so they didn't have to deal with him and barely met his needs as far as hygiene. He always smelled so bad and even when the nurses would change him, his room smelled of urine. We don't believe they abused him, but they definitely neglected him. I'm horrified. This man worked his entire life and this is the care he deserved? Also, his clothes and his personal belongings went missing on a regular basis. We bought him new clothes, sneakers, and slippers for his birthday in July and wrote his name in it all, they were all missing in 2 weeks. My mom went to pick up his belongings after he passed tonight and he has 3 t-shirts to his name. That's it. For a life lived, he had nothing. Good luck trying to get your loved one out of there - they make sure to "misplace" paperwork or forget to send it in when it comes time to get them moved. We tried to move him no fewer than 4 times in the year that he was there and every time we were told some kind of paperwork wasn't sent in on time. Please, please don't put your loved one here, they will pass away before their time because this is no way to live.

  • Rachel Laney
    ★★★★★ a year ago

    I am having trouble finding the words to describe my disgust with this "facility." Every employee should be absolutely ashamed of the way the patients are treated. This establishment is beyond horrid and my family has only been exposed to this mistreatment for 24 hours. I can only imagine how neglected and abused long term patients must be. The fact that Westbury Health & Rehab is still open and claiming to serve sick people in need is laughable. This place should be shut down immediately before more damage is done.

About Westbury Conyers, LLC

General Information

Legal Business NameWestbury Conyers LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsYes
First Accepted MedicareNovember 27, 1989 (29 years)
Capacity173
Residents154
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Westbury Conyers, LLC

Westbury Conyers, LLC was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Georgia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Note that this facility has changed ownership within the past 12 months.

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 27, 2017 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionGive the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

December 3, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Westbury Conyers, LLC require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 35min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
30min
1hr 10min
ReportedExpected
RN
3hr 30min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.6%
100.0%
100.0%
100.0%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
84.4%
91.6%
95.8%
97.8%
94.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
82.0%
82.0%
81.2%
75.0%
47.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.4%
23.9%
18.2%
15.1%
25.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
25.5%
23.6%
17.8%
19.3%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose ability to move independently worsened
15.9%
15.7%
15.0%
14.3%
18.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antipsychotic medication
18.8%
17.8%
14.5%
18.8%
15.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose need for help with daily activities has increased
5.2%
4.4%
10.1%
9.2%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who lose too much weight
5.9%
8.5%
7.6%
6.6%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of high risk long-stay residents with pressure ulcers
4.0%
4.0%
0.7%
0.8%
6.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
5.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who have depressive symptoms
1.4%
6.4%
8.5%
5.1%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a urinary tract infection
0.7%
0.0%
0.7%
0.7%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents experiencing one or more falls with major injury
1.4%
2.9%
1.6%
1.3%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

44.4%
61.9%
71.0%
86.3%
81.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
44.7%
67.6%
67.6%
67.6%
79.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
65.8%
62.8%
71.1%
78.5%
65.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who made improvements in function
20.3%
11.0%
10.8%
8.5%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who self-report moderate to severe pain
2.4%
1.3%
2.7%
3.1%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.4%
0.4%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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