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Westbury Conyers, LLC

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Reviews
Overall Rating 1.5 / 5.0 ★★★★★

  • Lastacey Collins
    ★★★★★ 2 months ago

    I see all these bad reviews and feel sorry for you and your families.My Daddy was in there for 2 months in 2015 and loved it. The cleaning crew came in daily , he loved the food and out of all the staff he only had issue with one and he was only mad at her because she didn't give him his medicine when he wanted it because she had a certain time she could give it. Now granite I was there every day so the staff knew I would be but I truly hope that wouldn't have made a difference because when I was there I didn't see anything I had an issue with. He said if he ever has to be in a rehabilitation place again this is where he wanted to go.

  • Akia Johnson
    ★★★★★ 5 months ago

    I applied for a position at this facility to be a (staff coordinator). With 5 years experience of scheduling and 10+ years of customer service in which after looking at the reviews for this place they can really use some extra help with. Nevertheless, they called me and scheduled my interview for 2:30 in which I was happy and agreed to the interview. Around 2:00 some lady called me and said "we are cancelling your interview we have filled the position." I said "really I am in the parking lot getting ready to come in." She said I'm sorry and we hung up. It's unprofessional because you should have interviewed all the applicants before just picking an candidate just to be sure you picked the right person for the job.....I hope it was worth just missed out!

  • Rachel Laney
    ★★★★★ 4 months ago

    I am having trouble finding the words to describe my disgust with this "facility." Every employee should be absolutely ashamed of the way the patients are treated. This establishment is beyond horrid and my family has only been exposed to this mistreatment for 24 hours. I can only imagine how neglected and abused long term patients must be. The fact that Westbury Health & Rehab is still open and claiming to serve sick people in need is laughable. This place should be shut down immediately before more damage is done.

  • Nicole Vencil
    ★★★★★ 8 months ago

    If I could not give a star at all, I would rate it a zero. My grandfather died today. When asked what happened, they told the EMTs that they didn't know what happened. He had a stroke while eating, fell, and they didn't get to him for over 20 minutes which left him brain dead. This sounds absolutely terrible, but I'm almost glad he doesn't have to go back to this nasty, dirty place. They never took care of him correctly, over medicated him so they didn't have to deal with him and barely met his needs as far as hygiene. He always smelled so bad and even when the nurses would change him, his room smelled of urine. We don't believe they abused him, but they definitely neglected him. I'm horrified. This man worked his entire life and this is the care he deserved? Also, his clothes and his personal belongings went missing on a regular basis. We bought him new clothes, sneakers, and slippers for his birthday in July and wrote his name in it all, they were all missing in 2 weeks. My mom went to pick up his belongings after he passed tonight and he has 3 t-shirts to his name. That's it. For a life lived, he had nothing. Good luck trying to get your loved one out of there - they make sure to "misplace" paperwork or forget to send it in when it comes time to get them moved. We tried to move him no fewer than 4 times in the year that he was there and every time we were told some kind of paperwork wasn't sent in on time. Please, please don't put your loved one here, they will pass away before their time because this is no way to live.

  • Whitney
    ★★★★★ 4 months ago

    This place is awful! I do not even want to give this place 1 Star.This place is dirty, nasty, and they do not take care of their patients. DO NOT TAKE YOUR LOVED ONE HERE! This place should be shut down.

About Westbury Conyers, LLC

General Information

Legal Business NameWestbury Health And Rehabilitaton Center Conyers Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 27, 1989 (28 years)
Capacity173
Residents160
Percent Occupied92%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Westbury Conyers, LLC

Westbury Conyers, LLC
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Georgia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 3, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

January 15, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Westbury Conyers, LLC require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 35min
2hr 35min
ReportedExpected
CNA
1hr 10min
40min
ReportedExpected
LPN
30min
1hr
ReportedExpected
RN
4hr 15min
4hr 15min
ReportedExpected
Total Nursing

Quality Measures for Long Stay Residents

65.5%
91.6%
91.6%
91.6%
94.1%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
55.6%
70.1%
76.4%
83.8%
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
69.8%
70.8%
85.2%
81.0%
46.7%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.0%
23.9%
25.2%
18.4%
26.1%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
20.1%
24.0%
25.2%
21.1%
17.7%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents whose ability to move independently worsened
12.2%
12.4%
14.5%
15.4%
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents who received an antipsychotic medication
13.0%
20.3%
18.3%
21.8%
15.9%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents whose need for help with daily activities has increased
7.7%
12.9%
17.1%
14.4%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents who self-report moderate to severe pain
2.3%
3.5%
2.1%
2.8%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents who lose too much weight
5.8%
7.5%
6.5%
6.4%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents who have depressive symptoms
2.3%
3.4%
3.4%
1.4%
4.7%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents with a urinary tract infection
3.0%
0.7%
1.4%
1.4%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents experiencing one or more falls with major injury
1.1%
1.5%
2.4%
1.4%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.7%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

12.7%
32.5%
40.0%
33.9%
80.3%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
35.0%
44.7%
44.7%
44.7%
78.4%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
58.5%
62.3%
60.8%
61.9%
61.1%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of short-stay residents who made improvements in function
26.7%
19.5%
17.3%
23.2%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of short-stay residents who self-report moderate to severe pain
1.3%
1.3%
0.0%
2.4%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
0.4%
0.4%
0.4%
1.2%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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