Bonterra Transitional Care & Rehabilitation
Contact Information
2801 Felton DriveEast Point, GA 30344
Price & Availability: (877) 311-2675
General Info: (404) 767-7591
County: Fulton
Photos
Reviews
Overall Rating 1.2 / 5.0 ★★★★★
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Tee Baby★★★★★ 4 months agoTHESE FOLKS ARE HORRIBLE, I MEAN I HAVE A LOVED ONE THERE AND EVERYTIME WE GO IN IT'S SO PISSY WHEN YOU WALK IN, I SEE SO MANY ROACHES AND THE NURSES JUST SIT IN THE BACK AND GOSSIP AND LAUGH ALL DAY WE WILL SIT ALL DAY WITH OUR AUNT, BUT JUST THE OTHER DAY, THIS MAN HAD BEEN IN HIS ROOM NOT BEEN ATTENDED TO, FOR ALMOST FOUR HOURS SO WHEN HE HAD BEEN CALLING ON HELP NO ONE NEVER CAME, DON'T YALL KNOW THAT MAN DIED THAT AFTERNOON, AND WE WAS STILL IN THE WAITING AREA, THAT'S WHEN ALL THE NURSES CAME OUT SAYING WHO PATIENT WAS THAT, OMG YALL TO LAZY UNGRATEFUL PEOPLE I HAVE EVER SEEN JUST LET THE MAN DIE IT COULD HAVE BEEN AVOIDED THEY NEED TO CLOSE THIS FACILITY DOWN, I SHALL SAY SO SO SAD NEWS, BUT WHAT IS THE STATE DOING ABOUT THIS THEY KEEP PASSING THESE FOLKS,AND THEY SO GHETTO.,now not to mention when my aunt left she didn't have none of her new clothes that we bought, they took all her good stuff wouldn't go back there, but glad she's gone they just stand around laughing at them folks health department needs to go up in there.
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Iso Camelot★★★★★ 5 months agoI am seeking a nursing home for my Mom. After reading this it will definitely not be this place. I would suggest that those that have experience with this place report them to Better Business Bureau, social services, Elder abuse hotline, health department and AARP. Unfortunately these places have become money making machines that do not care about the welfare of the Elderly but just keep them alive to keep the money rolling in. And shame on our Government for not protecting the elderly from places like this.
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Sidney Ragland★★★★★ 10 months agoThey gave my dad chemo pills for prostate cancer. He doesn't have prostate cancer. Could have killed him. Never put a loved one here....or enemy. They deserve better.
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Dawn Brooks★★★★★ a year agoI made the mistake of taking my mother to Bonterra and the almost let her die. I happened to walk in on Sunday evening and she was delirious with pain and fever. The nurse tried to act like she fell ill when I walked in. The D.O.N. basically said if I did not trust them take her somewhere else. She never went back.
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Latrenda Crane★★★★★ 4 years agoDO NOT SEND YOUR LOVE ONE'S HERE...This place smells so bad, the food always seems to be the same...Hot dogs and Cole slaw. What the HECK!! Your love one will have to wait sometimes 2 to 3 hours to be changed, causing really bad rashes for the patient. Nurses are RUDE!! Especially the African lady with the bald head. You will have to make most of the doctor appointments for your love ones. This facility wants your love one's money and don't want to give them the respect and time that they need. Beware you have been warned! Enter at your own risk!! Administrative office workers are never there!! Are just hiding when you want to speak with them! The elder's argues and fight all the time. They do not separate the crazy from the Rehab patients. They do not have handicap showers to give the patient a proper bathing .Very sad place...
About Bonterra Transitional Care & Rehabilitation
General Information
| Legal Business Name | 2801 FELTON AVENUE, L.P. |
| Ownership Type | For Profit - Partnership |
| Changed Ownership In The Last 12 Months | No |
| First Accepted Medicare | July 1, 1993 (25 years) |
| Capacity | 118 |
| Residents | 109 |
| Percent Occupied | 92% |
| Program Participation | Medicare And Medicaid |
| Resident And Family Councils | Resident |
| In Hospital | No |
| Continuing Care Retirement Community | No |
| Special Focus Facility | No |
| Auto Sprinkler System In Required Areas | Yes |
Ratings for Bonterra Transitional Care & Rehabilitation
Bonterra Transitional Care & Rehabilitation was reviewed by Medicare to have a rating of 2 out of 5 stars.
About Medicare Ratings | Overall Rating |
| Health Inspections Rating |
 | Quality Measures Rating |
| Staff Rating |
| RN Staff Rating |
Overall Ratings of Georgia Nursing Homes
Fines, Complaints, and Inspection Problems in the Past 3 Years 
Compare The Number of Problems
Types of Problems at Nursing Homes
Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.
| Residents Affected | |||
| Severity of the Deficiency | Few | Some | Many |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
August 31, 2017 - 12 months ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| E | Some | Potential for Harm | Health Inspection | Provide housekeeping and maintenance services. |
| D | Few | Potential for Harm | Health Inspection | Put firmly secured handrails on each side of hallways. |
April 14, 2016 - 2 years ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| - | - | - | Fine | $15,750 fine |
| G | Few | Actual Harm | Health Inspection | Provide necessary care and services to maintain or improve the highest well being of each resident . |
| G | Few | Actual Harm | Health Inspection | Provide care by qualified persons according to each resident's written plan of care. |
| E | Some | Potential for Harm | Health Inspection | Store, cook, and serve food in a safe and clean way. |
| D | Few | Potential for Harm | Complaint+Inspection | Let residents refuse treatment, refuse to take part in an experiment, or formulate advance directives. |
| D | Few | Potential for Harm | Complaint+Inspection | Ensure services provided by the nursing facility meet professional standards of quality. |
| D | Few | Potential for Harm | Health Inspection | Allow residents the right to participate in the planning or revision of care and treatment. |
| D | Few | Potential for Harm | Health Inspection | Keep residents' personal and medical records private and confidential. |
| D | Few | Potential for Harm | Health Inspection | Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. |
| B | Some | Potential for Minimal Harm | Health Inspection | Give notice to the resident before a room or roommate change. |
| B | Some | Potential for Minimal Harm | Health Inspection | Ensure each resident receives an accurate assessment by a qualified health professional. |
Staffing Levels Per Resident per Day
Medicare determines the expected staffing time per resident per day depending on level of care the residents of Bonterra Transitional Care & Rehabilitation require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.
| 2hr 15min | 2hr 20min |
| Reported | Expected |
| CNA | |
| 55min | 40min |
| Reported | Expected |
| LPN | |
| 30min | 1hr 15min |
| Reported | Expected |
| RN | |
| 3hr 40min | 4hr 15min |
| Reported | Expected |
| Total Nursing | |
Quality Measures for Long Stay Residents
| 90.2% | 96.4% | 96.4% | 96.4% | 94.2% | 94.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
| 75.2% | 65.3% | 76.8% | 93.7% | 94.3% | 94.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
| 74.4% | 60.5% | 59.0% | 56.4% | 47.2% | 47.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
| 6.2% | 4.3% | 13.3% | 10.1% | 25.2% | 22.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
| 32.7% | 28.2% | 27.7% | 22.8% | 17.5% | 18.2% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
| 13.4% | 12.4% | 12.8% | 11.0% | 18.9% | 15.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
| 29.1% | 22.1% | 25.9% | 18.5% | 15.7% | 15.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
| 3.1% | 4.0% | 10.2% | 7.5% | 7.8% | 7.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
| 6.7% | 5.4% | 8.6% | 7.5% | 6.9% | 5.6% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
| 0.9% | 0.9% | 0.0% | 0.8% | 6.3% | 5.6% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
| 0.0% | 0.0% | 0.0% | 0.0% | 5.3% | 4.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
| 4.1% | 4.0% | 2.0% | 1.1% | 4.3% | 3.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
| 0.0% | 0.0% | 0.0% | 1.1% | 3.1% | 3.4% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
| 0.7% | 2.7% | 1.2% | 1.3% | 1.7% | 1.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
| 0.0% | 0.0% | 1.0% | 0.0% | 0.4% | 0.4% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Quality Measures for Short Stay Residents
| 80.3% | 69.8% | 76.5% | 89.5% | 81.6% | 83.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
| 63.6% | 73.0% | 73.0% | 73.0% | 79.3% | 81.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
| 96.3% | 86.6% | 76.2% | 72.8% | 65.8% | 67.5% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
| 4.0% | 7.1% | 0.0% | 5.7% | 14.2% | 13.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
| 0.0% | 4.7% | 3.4% | 6.2% | 2.6% | 2.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
| 0.8% | 0.0% | 1.3% | 1.8% | 0.9% | 0.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
