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Bonterra Transitional Care & Rehabilitation

  1. Skilled Nursing Home Facilities
  2. Georgia
  3. East Point Skilled Nursing Home Facilities
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Reviews
Overall Rating 1.5 / 5.0 ★★★★★

  • wendy Dion
    ★★★★★ 2 weeks ago

    Bonterra is a wonderful place. The staff truly cares about their residents. The residents are alway smiling and laughing. There is usually a stigma associated with nursing homes about smells and cleanliness. This place is very clean, compliant, and a great place for family and patients needing rehab care.

  • Tee Baby
    ★★★★★ 6 months ago

    THESE FOLKS ARE HORRIBLE, I MEAN I HAVE A LOVED ONE THERE AND EVERYTIME WE GO IN IT'S SO PISSY WHEN YOU WALK IN, I SEE SO MANY ROACHES AND THE NURSES JUST SIT IN THE BACK AND GOSSIP AND LAUGH ALL DAY WE WILL SIT ALL DAY WITH OUR AUNT, BUT JUST THE OTHER DAY, THIS MAN HAD BEEN IN HIS ROOM NOT BEEN ATTENDED TO, FOR ALMOST FOUR HOURS SO WHEN HE HAD BEEN CALLING ON HELP NO ONE NEVER CAME, DON'T YALL KNOW THAT MAN DIED THAT AFTERNOON, AND WE WAS STILL IN THE WAITING AREA, THAT'S WHEN ALL THE NURSES CAME OUT SAYING WHO PATIENT WAS THAT, OMG YALL TO LAZY UNGRATEFUL PEOPLE I HAVE EVER SEEN JUST LET THE MAN DIE IT COULD HAVE BEEN AVOIDED THEY NEED TO CLOSE THIS FACILITY DOWN, I SHALL SAY SO SO SAD NEWS, BUT WHAT IS THE STATE DOING ABOUT THIS THEY KEEP PASSING THESE FOLKS,AND THEY SO GHETTO.,now not to mention when my aunt left she didn't have none of her new clothes that we bought, they took all her good stuff wouldn't go back there, but glad she's gone they just stand around laughing at them folks health department needs to go up in there.

  • Iso Camelot
    ★★★★★ 7 months ago

    I am seeking a nursing home for my Mom. After reading this it will definitely not be this place. I would suggest that those that have experience with this place report them to Better Business Bureau, social services, Elder abuse hotline, health department and AARP. Unfortunately these places have become money making machines that do not care about the welfare of the Elderly but just keep them alive to keep the money rolling in. And shame on our Government for not protecting the elderly from places like this.

  • Kenneth Almond Almond
    ★★★★★ 3 weeks ago

    Junky

  • Sidney Ragland
    ★★★★★ a year ago

    They gave my dad chemo pills for prostate cancer. He doesn't have prostate cancer. Could have killed him. Never put a loved one here....or enemy. They deserve better.

About Bonterra Transitional Care & Rehabilitation

General Information

Legal Business Name2801 FELTON AVENUE, L.P.
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1993 (25 years)
Capacity118
Residents109
Percent Occupied92%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Bonterra Transitional Care & Rehabilitation

Bonterra Transitional Care & Rehabilitation was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Georgia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 31, 2017 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionPut firmly secured handrails on each side of hallways.

April 14, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$15,750 fine
GFewActual HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
GFewActual HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaint+InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
DFewPotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
BSomePotential for Minimal HarmHealth InspectionGive notice to the resident before a room or roommate change.
BSomePotential for Minimal HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Bonterra Transitional Care & Rehabilitation require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 20min
ReportedExpected
CNA
55min
40min
ReportedExpected
LPN
30min
1hr 15min
ReportedExpected
RN
3hr 40min
4hr 15min
ReportedExpected
Total Nursing

Quality Measures for Long Stay Residents

90.2%
96.4%
96.4%
96.4%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
75.2%
65.3%
76.8%
93.7%
94.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
74.4%
60.5%
59.0%
56.4%
47.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
6.2%
4.3%
13.3%
10.1%
25.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
32.7%
28.2%
27.7%
22.8%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose ability to move independently worsened
13.4%
12.4%
12.8%
11.0%
18.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antipsychotic medication
29.1%
22.1%
25.9%
18.5%
15.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose need for help with daily activities has increased
3.1%
4.0%
10.2%
7.5%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who lose too much weight
6.7%
5.4%
8.6%
7.5%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of high risk long-stay residents with pressure ulcers
0.9%
0.9%
0.0%
0.8%
6.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
5.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who have depressive symptoms
4.1%
4.0%
2.0%
1.1%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
1.1%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents experiencing one or more falls with major injury
0.7%
2.7%
1.2%
1.3%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
1.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

80.3%
69.8%
76.5%
89.5%
81.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
63.6%
73.0%
73.0%
73.0%
79.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
96.3%
86.6%
76.2%
72.8%
65.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who made improvements in function
4.0%
7.1%
0.0%
5.7%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
4.7%
3.4%
6.2%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.0%
1.3%
1.8%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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