Bonterra Transitional Care & Rehabilitation

My father (Mr. Lynch) lived there for 2 years and 5 months and I was very pleased with the staff and care given to him. They made sure that he was clean, shaved, fed, clothed and comfortable. He passed last week and I just want to let everyone know how pleased I am with the care given to my father. Ms. Jackie, Ms. Katrina, Ms. Rochelle, Ms. Gwen are a OUTSTANDING! (just to name a few).

Bonterra is a wonderful place. The staff truly cares about their residents. The residents are alway smiling and laughing. There is usually a stigma associated with nursing homes about smells and cleanliness. This place is very clean, compliant, and a great place for family and patients needing rehab care.

So glad I quit. Heads up to those seeking employment here, if you quit wait, til after you get paid because they will hold your check if it its direct deposit, until you turn in your badge and employee handbook. I knew I wouldn't last after the roach infest, and rude Nursing staff

I am seeking a nursing home for my Mom. After reading this it will definitely not be this place. I would suggest that those that have experience with this place report them to Better Business Bureau, social services, Elder abuse hotline, health department and AARP. Unfortunately these places have become money making machines that do not care about the welfare of the Elderly but just keep them alive to keep the money rolling in. And shame on our Government for not protecting the elderly from places like this.

THESE FOLKS ARE HORRIBLE, I MEAN I HAVE A LOVED ONE THERE AND EVERYTIME WE GO IN IT'S SO PISSY WHEN YOU WALK IN, I SEE SO MANY ROACHES AND THE NURSES JUST SIT IN THE BACK AND GOSSIP AND LAUGH ALL DAY WE WILL SIT ALL DAY WITH OUR AUNT, BUT JUST THE OTHER DAY, THIS MAN HAD BEEN IN HIS ROOM NOT BEEN ATTENDED TO, FOR ALMOST FOUR HOURS SO WHEN HE HAD BEEN CALLING ON HELP NO ONE NEVER CAME, DON'T YALL KNOW THAT MAN DIED THAT AFTERNOON, AND WE WAS STILL IN THE WAITING AREA, THAT'S WHEN ALL THE NURSES CAME OUT SAYING WHO PATIENT WAS THAT, OMG YALL TO LAZY UNGRATEFUL PEOPLE I HAVE EVER SEEN JUST LET THE MAN DIE IT COULD HAVE BEEN AVOIDED THEY NEED TO CLOSE THIS FACILITY DOWN, I SHALL SAY SO SO SAD NEWS, BUT WHAT IS THE STATE DOING ABOUT THIS THEY KEEP PASSING THESE FOLKS,AND THEY SO GHETTO.,now not to mention when my aunt left she didn't have none of her new clothes that we bought, they took all her good stuff wouldn't go back there, but glad she's gone they just stand around laughing at them folks health department needs to go up in there.