Willowwood Nursing Center

I will regret to my dying day letting the hospital send my Mother to this horrific place. My Mother died in this disgusting facility, and the person that called to tell me said she expired. EXPIRED? Like she was a gallon of milk. This facility is the worst. DO NOT SEND YOUR LOVED ONE HERE!

This place need to be torn down and set fire. There is so much neglect going on there and I was only there for a walk through. I seen a deceased mouse, and a few roaches. The phone was ringing while staff was strolling on their cell. I over heard I assume the administrator being rude to one of the employees not sure why. Ya, if I could have given a negative I would have. But I was able to find a more suitable place for my uncle

The nursing facility governing authorities should make a surprise visit. Conditions are terrible. There are a few very hard working dedicated employees that are frustrated & overwhelmed. I'm spending as much time as I can to look after my loved one because I'm pretty sure he won't be properly cared for. Fortunately we are just here for rehab.

The issue with this nursing home is it's administrator she has no clue how to run the building nor how to appreciate her staff. The patients are suffering because of their lack of supplies and staff. Ppl come and go there because of the administrator.The nurses are definitely dedicated to patient care but they barely have the tools they need to do their job and they are abused by their leader Tamara Gentle who is a bottom of the barrel heartless careless selfish individual me personally I would never send my dead dog there simply because of her leadership. She need to be in-service on customer service and leadership. The DON at my time of employment there was the only reason SOME of the staff did not walk out. I ended my employment there solely because of the leadership. To the families that are searching for a home for their love ones please do your research DO NOT SEND YOUR LOVE ONES THERE

If I could give minus stars, I would. This place is infested with rodents in the kitchen, ceiling, and laundry. There are roaches all over the building. Thousands seek refuge in the kitchen. The parking lot is literally crumbling. Nurses are abusive. One named Jackie is very nasty to the patients verbally and physically. Residents fall all the time and are left to call for help for hours. Ignored. One died of a massive heart attack and no one knew until she'd already turned blue. This place is neglectful, ceiling molding and leaking and only tiles are replaced when they finally fall through. The roof leaks are untouched and have been for three years. Don't put your loved ones here if you care about them.