Florence Hand Home
Contact Information
200 Medical DriveLagrange, GA 30240
Price & Availability: (877) 311-2675
General Info: (706) 845-3256
County: Troup
Call 866.333.6002
To talk to a care advisor for free
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Photos
Reviews
Overall Rating 4.1 / 5.0 ★★★★★
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Denise Merritt★★★★★ 4 weeks agoThey do a great job, I think. And it's a job not everybody can do or even wants to do. And boy, do they stay busy. Plus they seem to listen to & care about all the folks.
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Rebecca L Stanford★★★★★ 3 months agoMy grandmother had rehab here after hip replacement!!!
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Crazy Christy★★★★★ a month agoFriendly people very clean
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Connie Dudley★★★★★ 4 months agoWonderful people
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Paul Botica★★★★★ a year agoGood Nursing Home. Could be better especially in keeping it odor free.
About Florence Hand Home
General Information
| Legal Business Name | West Georgia Medical Center, Inc |
| Ownership Type | Non Profit - Corporation |
| Changed Ownership In The Last 12 Months | No |
| First Accepted Medicare | October 22, 1980 (39 years) |
| Capacity | 150 |
| Residents | 125 |
| Percent Occupied | 83% |
| Program Participation | Medicare And Medicaid |
| Resident And Family Councils | Resident |
| In Hospital | Yes |
| Continuing Care Retirement Community | No |
| Special Focus Facility | No |
| Auto Sprinkler System In Required Areas | Yes |
Ratings for Florence Hand Home
Florence Hand Home was reviewed by Medicare to have a rating of 4 out of 5 stars.
About Medicare Ratings | Overall Rating |
| Health Inspections Rating |
| Quality Measures Rating |
| Staff Rating |
| RN Staff Rating |
Overall Ratings of Georgia Nursing Homes
Fines, Complaints, and Inspection Problems in the Past 3 Years 
Compare The Number of Problems
Types of Problems at Nursing Homes
Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.
| Residents Affected | |||
| Severity of the Deficiency | Few | Some | Many |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
March 25, 2017 - 2 years ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| D | Few | Potential for Harm | Complaint | Provide necessary care and services to maintain or improve the highest well being of each resident . |
Staffing Levels Per Resident per Day
Medicare determines the expected staffing time per resident per day depending on level of care the residents of Florence Hand Home require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.
| 2hr 15min | 2hr 10min |
| Reported | Expected |
| CNA | |
| 60min | 35min |
| Reported | Expected |
| LPN | |
| 50min | 55min |
| Reported | Expected |
| RN | |
| 4hr 5min | 3hr 45min |
| Reported | Expected |
| Total Nursing | |
This facility also provides approximately 25min per resident per WEEK of physical therapist time.
Quality Measures for Long Stay Residents
| 95.2% | 75.4% | 75.4% | 75.4% | 94.2% | 94.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
| 97.3% | 91.7% | 95.4% | 95.8% | 94.3% | 94.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
| 29.5% | 26.3% | 23.1% | 30.4% | 47.2% | 47.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Percentage of low risk long-stay residents who lose control of their bowels or bladder
| 31.7% | 33.0% | 31.4% | 32.5% | 25.2% | 22.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Percentage of long-stay residents who received an antianxiety or hypnotic medication
| 22.0% | 18.6% | 12.4% | 21.4% | 17.5% | 18.2% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Percentage of long-stay residents whose ability to move independently worsened
| 17.3% | 16.5% | 18.1% | 19.5% | 18.9% | 15.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Percentage of long-stay residents who received an antipsychotic medication
| 25.0% | 27.8% | 25.5% | 27.9% | 15.7% | 15.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Percentage of long-stay residents whose need for help with daily activities has increased
| 11.1% | 7.6% | 11.1% | 1.8% | 7.8% | 7.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Percentage of long-stay residents who lose too much weight
| 9.4% | 3.0% | 4.4% | 2.7% | 6.9% | 5.6% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Percentage of high risk long-stay residents with pressure ulcers
| 6.4% | 7.5% | 11.0% | 5.6% | 6.3% | 5.6% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Percentage of long-stay residents who self-report moderate to severe pain
| 7.0% | 7.8% | 4.9% | 8.8% | 5.3% | 4.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Percentage of long-stay residents who have depressive symptoms
| 0.9% | 5.7% | 4.6% | 3.5% | 4.3% | 3.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Percentage of long-stay residents with a urinary tract infection
| 8.2% | 6.5% | 6.4% | 4.2% | 3.1% | 3.4% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Percentage of long-stay residents experiencing one or more falls with major injury
| 4.2% | 2.8% | 2.2% | 3.4% | 1.7% | 1.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Percentage of long-stay residents with a catheter inserted and left in their bladder
| 0.0% | 0.0% | 0.0% | 0.0% | 0.4% | 0.4% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Percentage of long-stay residents who were physically restrained
Quality Measures for Short Stay Residents
| 90.6% | 91.9% | 91.3% | 94.6% | 81.6% | 83.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
| 85.7% | 81.1% | 81.1% | 81.1% | 79.3% | 81.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
| 56.2% | 57.0% | 64.1% | 70.1% | 65.8% | 67.5% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Percentage of short-stay residents who made improvements in function
| 20.8% | 23.8% | 27.3% | 16.0% | 14.2% | 13.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Percentage of short-stay residents who self-report moderate to severe pain
| 0.9% | 0.0% | 0.0% | 1.2% | 2.6% | 2.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Percentage of short-stay residents who newly received an antipsychotic medication
| 2.0% | 1.4% | 0.5% | 1.1% | 0.9% | 0.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | GA | U.S. |
Percentage of short-stay residents with pressure ulcers that are new or worsened
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