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Manor Care Rehabilitation Center - Marietta

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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • Melissa Mathison
    ★★★★★ 8 months ago

    This is the second time my family has used ManorCare. This time I placed my 85 year old mother there who had a broken hip. I was so pleased at the level of care she received. The nursing and rehabilitation staff were truly outstanding!! The staff members took a personal interest in my mom's care as if she were a member of their own family. The social worker who helped us get ready to go home arranged everything we needed once she was home. The transition to home was seem less due to the social workers attentiveness to detail. I highly recommend this facility.

  • Ass Clap
    ★★★★★ 5 months ago

    Horrible place to send your love one. Management makes promise that they can not keep! They are very money hungry! They are ALWAYS short on staff! CNAs are over worked matter of fact I had one tell me she is over worked. Management always look unhappy! ALWAYS don't have any supplies my mother was there 2 months and they did not have any depends in her size FOR 2 WHOLE MONTHS. They are very cheap when it comes to supplies for the resident always hear residents complain to family members how they do not feel safe. My mother always had new bed sores! Takes 35 minutes and I mean 35 minutes for call lights to be answered Wanda is very rude and told me I can't have outside help to come in for my mother. Never saw management help pass out trays when the are short on CNAs. I would be surprised if anybody in the office knew 4 residents name. They are so short in staff I hear other residents and my mother complain about not getting showers. They just come to work for a check not because they care. Had the ambulance driver tell me that this not a good place for my mother. THEY NEED A WHOLE NEW MANAGEMENT TEAM! When my brother sends the pictures I will post them don't fall for it they do not care. NO PLACE FOR ANYBODY LOVE ONE!

  • kevin Goldstein
    ★★★★★ 11 months ago

    I was out of town during my moms April 2017 hospital stay and Now after leaving hospital and being set up by care coordinator with approval for her insurance it has become a nightmare there again. She was hit in face with a tv, has missed being given her antibiotics wish are given 3 times a day. Very incompetent and unfriendly staff. Also the facility is dirty Today June 13th met with the director. Even though mom has insurance and their form they gave me says $0 copay they now want $164.50 a day since she got there. Also They REFUSE to do anything about staff hitting her in face with tv, knocking her glasses off and hurting her. Also just found out last Thursday they DID NOT give her her meds ... The response we are in the human human contact business and sometime s that happens. Its neglect and calling the STATE! Please research and don't go there. BAD PLACE! TODAY JUNE 14th got a call from Wanda head nurse to inform me they gave her the wrong antibiotic. She said she does not think it will hurt her. I ask what if you gave her something and she DIED? Her answer mistakes happen. I am looking hard for a place to move her. THIS PLACE NEEDS TO BE CLOSED DOWN BEFORE PEOPLE DIE!

  • C C
    ★★★★★ a year ago

    They are just flat out unresponsive. I'm sitting in my mothers room as I type this.. pushed the button for assistance 3 times in the last 35 min.. alarm going off light flashing in the hall. Multiple going off with no one moving. Went to the desk 2 times... " is her light flashing" "someone will get to her" Unacceptable care!???

  • Kathy King
    ★★★★★ a year ago

    Run away. My mother developed bedsores because of the lack of care. If I ever asked for help the help said they would come back and never returned. The food was awful not fit for human consumption, cold ,and sometimes unrecognizable. My mother was in constant pain and I am not sure that she got her pain medications on a regular basis. The first four days she was there they did not have her pain medications so we had to bring them into her. Overall, this facility is a disgrace to the the way we take care of our elderly and should be reviewed by the board of health care. March 2016.

About Manor Care Rehabilitation Center - Marietta

General Information

Legal Business NameManor Care Of Marietta Ga LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 15, 1981 (37 years)
Capacity117
Residents116
Percent Occupied99%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manor Care Rehabilitation Center - Marietta

Manor Care Rehabilitation Center - Marietta was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Georgia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 21, 2017 - 8 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manor Care Rehabilitation Center - Marietta require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 30min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
35min
1hr 10min
ReportedExpected
RN
3hr 20min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 12hr 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

90.6%
96.1%
96.1%
96.1%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
94.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
45.0%
47.6%
59.3%
50.0%
47.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.7%
19.0%
17.0%
17.0%
25.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.7%
21.0%
14.6%
7.3%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose ability to move independently worsened
20.8%
17.4%
15.7%
20.0%
18.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antipsychotic medication
4.5%
4.9%
2.1%
2.1%
15.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose need for help with daily activities has increased
4.2%
2.2%
9.8%
14.0%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who lose too much weight
4.4%
4.8%
4.3%
6.7%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
1.9%
9.9%
6.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who self-report moderate to severe pain
2.2%
0.0%
0.0%
2.1%
5.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who have depressive symptoms
4.2%
8.9%
7.8%
4.0%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a urinary tract infection
0.0%
2.2%
5.9%
10.0%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents experiencing one or more falls with major injury
3.1%
5.0%
0.0%
1.2%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.7%
99.2%
99.6%
99.4%
81.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.9%
90.2%
90.2%
90.2%
79.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
60.2%
65.4%
73.7%
79.9%
65.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who made improvements in function
2.3%
2.8%
6.0%
6.2%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who self-report moderate to severe pain
0.8%
0.8%
0.5%
0.8%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.8%
1.0%
0.7%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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