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Signature Healthcare At Tower Road

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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • Kathryn Simpson
    ★★★★★ 2 weeks ago

    Last year, September 2016 my father stayed here for recovery after his spinal fusion surgery. I have nothing good to say about how he was treated as a patient here. He is 6'6'', he did not fit in his bed and it took a long time for them to get him one to where he fit and would not get bed pains from LAYING around all day. If he did get out he'd had a wheelchair that was too small for his height which led to his feet dragging where it ended up with swollen feet where NOW he has a hard time walking! He had tape left on his arms from any open wounds from the surgery or anything put on this facility and we all know this is a very hard process to remove medical tape from an arm without ripping skin. LAST one I saved was when me and my sister visited one afternoon he asked for his iPad and phone, we were not able to locate it in his closet or bags, my sister walks outside to talk to the hall nurses with their carts, one lady she stops that had a cart said she DID NOT see any items like that, not even 10 seconds later she asked my sister what did it look like or what kind of case was it in, my sister explained the design and color and the lady MAGICALLY opened her bottom drawer in the cart and OH MY there it was, she said "oh is this it?". She returned it but baffles me, why do your nurses have patients personal belongings in their cart? I think my father was well aware wondering where it was for his usage. We did write a note for management but did not hear anything back. I wish rehab facilities treated their patients like their own family members and did not leave them out in the hallways with poopy diapers and sad faces. Obviously we won't be sending any future family members or even myself in the near future to this facility or any other locations of this establishment.

  • Nakesha Lemons
    ★★★★★ a month ago

    I've had the pleasure of working with these folks for about 8 years and I can't think of a better crew. They are truly my family and I admire how passionate they are about caring for our patients.

  • Lyndsay Chambers
    ★★★★★ 3 months ago

    My grandmother was at this location after suffering from a massive stroke. One day she didn't have her oxygen plugged up, at this point she was dependent on it. We found her soaked multiple times, we would press the nurse call and no one would come for at least 30 minutes, yet we saw people walking by her room constantly yet no one came in to check. There were a couple times we would find her in bed with her pants pulled down to her ankles And a bed pan under her for who knows how long. One moment we told the cna that she needed to use the restroom and the cna told us to just let her go in her diaper. Multiple times she did not have the thickened liquid she required. We noticed her feet were swollen and informed the nurse. She told us it's just because she hasn't been using her feet, when my grandmother was discharged it turns out that she is in congestive heart failure which is why her feet are swollen. So now were wondering if she even saw a doctor while being there. Being a former cna myself at a dementia facility, I typically would be understanding to the difficulties that can come with being in a crowded nursing home however i found this place to be highly unprofessional, unsanitary, and just an over all lack of care to the patients here. Not to mention, they told us she was being released just days before she was to be released. We had no contact with a doctor about her condition while being there even though we were promised a sit down with all doctors after 10 days of her being there. I would highly recommend you do not place your loved ones here coming from someone who worked in the field.

  • angela sinton
    ★★★★★ 11 months ago

    I was a patient at Signature for weeks following an extensive spinal surgery. I did not have a single negative experience. They treated me with dignity and respect, and supportive of all my requests. Compassionate care at its finest. Jennifer, my RN, was fantastic!

  • Rob Hunton
    ★★★★★ a year ago

    Absolutely the worst in the business. In my opinion my mother was worse after going to signature. I found my oxygen dependent mom sitting alone in her room connected to an empty oxygen tank. She also apparently fell while there and has multiple fractures that she didn't have before entering.

About Signature Healthcare At Tower Road

General Information

Legal Business NameLp Marietta Ii LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 19, 1970 (48 years)
Capacity138
Residents113
Percent Occupied82%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Signature Healthcare At Tower Road

Signature Healthcare At Tower Road
was reviewed by Medicare to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Georgia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 23, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$975 fine
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

January 22, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmHealth InspectionEncode each residents assessment data and transmit these data to the State within 7 days of assessment.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Signature Healthcare At Tower Road require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 30min
ReportedExpected
CNA
1hr 5min
45min
ReportedExpected
LPN
55min
1hr 20min
ReportedExpected
RN
4hr 5min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

82.8%
87.8%
87.8%
87.8%
94.1%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
68.7%
75.4%
79.4%
73.6%
93.2%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.2%
-
100.0%
90.9%
46.7%
Q4 2015Q1 2016Q2 2016Q3 2016GA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.7%
19.0%
15.5%
14.5%
26.1%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
24.9%
38.8%
27.8%
30.8%
17.7%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents whose ability to move independently worsened
12.7%
9.8%
12.5%
8.8%
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents who received an antipsychotic medication
20.4%
18.4%
14.3%
22.0%
15.9%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents whose need for help with daily activities has increased
5.7%
4.6%
2.6%
0.0%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents who self-report moderate to severe pain
10.8%
7.8%
8.8%
15.3%
7.3%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents who lose too much weight
10.2%
11.5%
6.1%
7.4%
6.7%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents who have depressive symptoms
6.2%
12.5%
7.4%
9.7%
4.7%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents with a urinary tract infection
4.5%
3.1%
0.0%
1.4%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents experiencing one or more falls with major injury
2.0%
1.0%
1.6%
2.5%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

64.8%
79.9%
76.5%
62.6%
80.3%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
76.6%
89.2%
89.2%
89.2%
78.4%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
57.7%
55.2%
58.6%
58.5%
61.1%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of short-stay residents who made improvements in function
31.2%
16.5%
15.6%
16.3%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of short-stay residents who self-report moderate to severe pain
3.0%
1.0%
0.5%
0.0%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
0.5%
0.2%
0.2%
1.2%
Q4 2015Q1 2016Q2 2016Q3 2016GA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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