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Laurel Park At Henry Med Ctr

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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • Mary Carol Stanley
    ★★★★★ in the last week

    Our experience was terrible. While nurses and CNAs were nice, the response time of the staff was horrible. Frequently did not get returned phone calls. During the family meeting other people kept coming in, digging through drawers and cabinets in the room, and telling the nurse the next appointment was there. Serious violation of HIPAA with random people in and out and no one addressed it. Even called director but no return call. We could not ask questions because we were rushed through the meeting. Father-in-laws glasses disappeared from the room and were never found. We called to set up room hold when he was at hospital and they never returned calls so gave his room away. Actually glad to be away from there. He complained they were too rough and left him wet for hours. The hospital staff confirmed he had not been adequately cleaned or cared for. Over an hour and half response time even when we were there. When we went to pick up his things the admissions person was rude and his things had been haphazardly thrown in two boxes that seemed to irritate the admissions person because they were in her office. Looked like an eviction. She slammed the door in my face when I expressed concern. I would not take my dog there.

  • Monique Kelley
    ★★★★★ a year ago

    This place is not a place for the elderly. My grandmother was just placed here & they told my family that she would be in the nursing home. Somehow she ended up in the rehab center. They let my grandmother sit & wet herself for hours before anyone came to see about her. & somehow, she fell twice & hit her head & now she has bleeding on the brain. & i wonder who is the blame. These people have no respect for older people. Period.

  • All 4 the Horse -Julia
    ★★★★★ a year ago

    Excellent care for my father during rehab stay. Lovely facility and sweet staff. I would highly recommend this location for your loved one. Summer 2016

  • Josh
    ★★★★★ 11 months ago

    This place is horrible my grandfather left there in worse condition then when we came in and his exact words to me while I was there was "THEY ARE throwing me around" they nurses there are extremely rude and don't care this place should be shut down

  • Ray & Kim Fitzsimons
    ★★★★★ a year ago

    My mom said today that a helper lady last around 11pm was unkind and disagreeable with what she knew to be true. She took too long to come and help her clean up after soiling her pants. I want my mon treated with dignity and respect; not like she is there to die.

About Laurel Park At Henry Med Ctr

General Information

Legal Business NamePiedmont Henry Hospital, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 22, 2001 (17 years)
Capacity89
Residents84
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Laurel Park At Henry Med Ctr

Laurel Park At Henry Med Ctr was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Georgia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 30, 2017 - 7 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

May 26, 2017 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

July 30, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Laurel Park At Henry Med Ctr require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 45min
ReportedExpected
CNA
50min
45min
ReportedExpected
LPN
1hr 10min
1hr 20min
ReportedExpected
RN
4hr 15min
4hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.2%
85.2%
85.2%
85.2%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.3%
98.2%
100.0%
100.0%
94.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
82.5%
89.5%
88.2%
94.4%
47.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
18.5%
21.6%
18.0%
19.6%
25.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
13.4%
19.4%
24.1%
16.1%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose ability to move independently worsened
10.0%
8.9%
14.8%
14.3%
18.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antipsychotic medication
7.4%
3.9%
0.0%
0.0%
15.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose need for help with daily activities has increased
10.0%
14.3%
7.5%
9.3%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who lose too much weight
7.0%
5.5%
4.0%
2.0%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of high risk long-stay residents with pressure ulcers
11.9%
8.7%
12.7%
8.7%
6.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who self-report moderate to severe pain
3.5%
5.6%
2.0%
13.7%
5.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who have depressive symptoms
1.7%
1.8%
13.2%
9.3%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a urinary tract infection
1.7%
1.8%
1.9%
1.8%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents experiencing one or more falls with major injury
2.8%
2.7%
2.9%
1.1%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
1.8%
1.9%
1.8%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

90.1%
91.6%
94.6%
92.7%
81.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.2%
88.0%
88.0%
88.0%
79.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
73.8%
66.7%
71.4%
77.3%
65.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who made improvements in function
18.4%
16.9%
16.3%
13.6%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
1.0%
1.0%
0.0%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.3%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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