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Warner Robins Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Georgia
  3. Warner Robins Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • Kasandra Frizzell
    ★★★★★ 6 months ago

    This place is intolerable! We had our Nanny in for a few days and they couldn't get anything correct!!! It is dirty and smelly. The staff could care less if you are a patient, resident, or a visitor; they will still ignore you just the same. The level of disorganized chaos was almost laughable, except that it was directly effecting my loved one. She slept on a broken bed for several days. We asked time and time again for it to be fixed or if we could even contract someone to come in a fix it. Every time we were told that a "ticket" had been placed for the order or "maintenance wasn't in". When a call was returned, they said that the bed had been swapped out. I asked Nanny if it had been done when I came to visit, she said no. I checked the lower part of the bed and it still wouldn't move. Her phone was to be hooked up two days after her check-in, it was a weekend so that was understandable. However, that day the phone was not hooked up so I questioned the nurse during my visit. "Maintenance is already gone" was all I got. The next day I was told that her stay was too short to justify and that there must have been a "misunderstanding". That is not even the worse of it!! She is on regular breathing treatments, every four hours. It is preventative care, NOT "as you need it". She didn't get most of her treatments and had episodes there that could have been prevented if the staff had been competent enough to relay messages or care for their patients. There were many other problems with lack of information, attitudes, and and even basic care taking. I could go on and on. The main point being, if you care for someone, do NOT take them here. Worst establishment regarding anything that I have ever stepped foot in.

  • teresa sanders
    ★★★★★ 4 months ago

    This place is awful. Food is terrible Nursing and staff unacceptable. Only good department was therapy. We loved Colleen. I went to see about my husband 3 times a day spending 2-4 hrs total each day. I had to constantly interact with staff to see he was cared for. I hope we never have to use this facility again.

  • Brandon Waldron
    ★★★★★ a year ago

    Very poor experience. Staff is very unorganized and will not own the problem. My father in law was there for 4 months and passed on in their care. Their billing department had the nerve to ask about how the bill was going to be handled on the day of his passing. Also the worst is that the diamond wedding ring he was wearing has disappeared after his passing. No record of jewelry received from the funeral home. Deeply saddened by this whole situation.

  • Sean Bradshaw
    ★★★★★ 2 years ago

    My dad has been here for years and since new management took over in January it has been amazing. The care and attention they give to us is above and beyond. The staff is very hard working and no matter what the management takes time, checking on dad personally.

  • Michael Danger
    ★★★★★ a year ago

    Had my mom at the Lodge for a while and I hated the care there, the staff was so rude and inappropriate and she was miserable every day, I was reluctant to go hear cause of all I heard but I was pleasantly surprised..... I can't say it was perfect but I can say that the administration at Warner Robins genuinely cares about the residents and my mom hasn't been happier!!!!!

About Warner Robins Rehabilitation Center

General Information

Legal Business NameWarner Robins Rehabilitation Center, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 1, 1996 (22 years)
Capacity126
Residents116
Percent Occupied92%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Warner Robins Rehabilitation Center

Warner Robins Rehabilitation Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Georgia Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 26, 2017 - 8 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
FManyPotential for HarmComplaint+InspectionMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaint+InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaint+InspectionProvide housekeeping and maintenance services.

August 26, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHire a qualified full-time social worker in a facility with more than 120 beds.
DFewPotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

August 21, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Warner Robins Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 25min
ReportedExpected
CNA
50min
45min
ReportedExpected
LPN
35min
1hr 10min
ReportedExpected
RN
4hr 5min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

86.9%
80.6%
80.6%
80.6%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.9%
90.5%
78.3%
71.8%
94.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
71.7%
66.7%
63.3%
57.1%
47.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
31.1%
26.8%
26.6%
29.2%
25.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
11.2%
8.3%
9.7%
26.3%
17.5%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose ability to move independently worsened
17.0%
16.1%
16.5%
16.0%
18.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who received an antipsychotic medication
6.5%
5.6%
11.8%
18.6%
15.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents whose need for help with daily activities has increased
8.2%
4.3%
10.8%
1.0%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who lose too much weight
6.8%
14.3%
11.7%
5.4%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of high risk long-stay residents with pressure ulcers
0.9%
0.0%
0.0%
4.8%
6.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who self-report moderate to severe pain
1.1%
2.2%
1.0%
1.1%
5.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
4.0%
4.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a urinary tract infection
3.1%
1.1%
0.9%
1.9%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
2.1%
1.5%
1.3%
1.7%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
1.1%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

56.9%
38.8%
29.1%
22.3%
81.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
66.7%
35.7%
35.7%
35.7%
79.3%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.6%
57.4%
61.8%
60.2%
65.8%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who made improvements in function
1.4%
0.0%
2.4%
6.1%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who self-report moderate to severe pain
1.7%
1.4%
1.3%
0.0%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents who newly received an antipsychotic medication
1.5%
1.2%
1.1%
1.4%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017GA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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