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Hilo Medical Center

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About Hilo Medical Center

General Information

Legal Business NameHilo Medical Center
Ownership TypeGovernment - State
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1967 ()
Capacity119
Residents30
Percent Occupied25%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Hilo Medical Center

Hilo Medical Center
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Hawaii Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 21, 2016 - 8 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

October 30, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
CManyPotential for Minimal HarmHealth InspectionProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

December 19, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionUse a registered nurse at least 8 hours a day, 7 days a week.
FManyPotential for HarmHealth InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionKeep all essential equipment working safely.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionProvide residents with private access to a telephone.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
BSomePotential for Minimal HarmHealth InspectionAllow residents to have visitors.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Hilo Medical Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 50min
2hr 40min
ReportedExpected
CNA
1hr 25min
45min
ReportedExpected
LPN
1hr 60min
1hr
ReportedExpected
RN
6hr 15min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.0%
100.0%
100.0%
100.0%
95.6%
Q4 2015Q1 2016Q2 2016Q3 2016HI
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.0%
Q4 2015Q1 2016Q2 2016Q3 2016HI
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
52.2%
Q4 2015Q1 2016Q2 2016Q3 2016HI
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.8%
14.0%
12.5%
8.3%
10.7%
Q4 2015Q1 2016Q2 2016Q3 2016HI
Percentage of long-stay residents who received an antianxiety or hypnotic medication
9.4%
-
-
-
18.4%
Q4 2015Q1 2016Q2 2016Q3 2016HI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
5.2%
8.7%
5.6%
8.0%
7.9%
Q4 2015Q1 2016Q2 2016Q3 2016HI
Percentage of long-stay residents who received an antipsychotic medication
2.4%
6.7%
8.0%
-
10.6%
Q4 2015Q1 2016Q2 2016Q3 2016HI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
7.5%
2.5%
2.9%
-
6.6%
Q4 2015Q1 2016Q2 2016Q3 2016HI
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
12.3%
3.9%
12.5%
3.4%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016HI
Percentage of long-stay residents who lose too much weight
3.6%
2.2%
2.7%
4.2%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016HI
Percentage of high risk long-stay residents with pressure ulcers
0.0%
2.2%
0.0%
0.0%
2.1%
Q4 2015Q1 2016Q2 2016Q3 2016HI
Percentage of long-stay residents who have depressive symptoms
0.0%
1.9%
2.5%
3.4%
3.7%
Q4 2015Q1 2016Q2 2016Q3 2016HI
Percentage of long-stay residents with a urinary tract infection
1.5%
1.9%
2.5%
0.0%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016HI
Percentage of long-stay residents experiencing one or more falls with major injury
2.6%
3.3%
0.0%
0.0%
1.6%
Q4 2015Q1 2016Q2 2016Q3 2016HI
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016HI
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

82.2%
81.8%
87.5%
-
82.0%
Q4 2015Q1 2016Q2 2016Q3 2016HI
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.5%
89.1%
89.1%
89.1%
82.5%
Q4 2015Q1 2016Q2 2016Q3 2016HI
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
67.1%
66.8%
-
-
66.8%
Q4 2015Q1 2016Q2 2016Q3 2016HI
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
48.4%
37.0%
-
-
13.0%
Q4 2015Q1 2016Q2 2016Q3 2016HI
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
2.4%
0.0%
-
-
0.7%
Q4 2015Q1 2016Q2 2016Q3 2016HI
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
2.1%
3.1%
4.8%
-
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016HI
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents with pressure ulcers that are new or worsened