Yukio Okutsu State Veterans Home
Contact Information
1180 Waianuenue AvenueHilo, HI 96720
Price & Availability: (877) 311-2675
General Info: (808) 961-1500
County: Hawaii
| Hilo Medical Center Hilo, HI < 1 mile |  | |
| Hale Anuenue Restorative Care Hilo, HI < 1 mile | | |
| Legacy Hilo Rehabilitation & Nursing Center Hilo, HI < 1 mile |  | |
| Life Care Center Of Hilo Hilo, HI 3 miles |  | |
| Hale Ho'Ola Hamakua Honokaa, HI 34 miles | |
Photos
Reviews
Overall Rating 3.4 / 5.0 ★★★★★
-
Mona Livsey★★★★★ a week agoI found the staff extremely kind and generous. My Mother is here for a short stay while she relearns to basics after breaking her hip. Rehabilitation here is encouraging. I truly feel they (Rehab)care about their patients. Their Dietary department is very accommodating, their Activities group are always so upbeat and friendly. The CNA's and Nurses are incredibly kind, always helpful!
-
Cindy Pfaff★★★★★ 2 months agoMy husband and I visited all the Long Term Care Facilities on the Big Island of Hawaii.. After seeing the alternative facilities in their entirety, noting the room conditions and speaking with the staff's; there was a clear First Choice as nothing could compare. We spend a great deal of time with my Mom so we know the many people who take care of her on a personal, individual level. They are VERY caring with my Mom and abiding of the things that we request to make her life the best it can be. The Certified Nurses' Aids (CNA's) are the backbone of the daily care for Mom and they are an excellent, experienced, caring group of people. The Nurses are equally involved with Mom from a medical perspective. They are reliable and knowledgeable and we trust them to make sure she has her medications, hearing aids on, and keep an eye on her health daily. After over a year we are grateful every day that my now 98 year old Mother has such a nice place to live and is so well cared for.
-
Ann Stoudt★★★★★ in the last weekThe nursing staff is great and caring. The food is good. Physical therapyist are good, know there jobs and listen to you However management to Physicl Therapy is another story. The biggest problem however is the administrative staff sucks!! Do not give you complete infomation, do not pass on messages to visiting personal -such as DAV & veterans representatives, & treat you as if you are inferior.
-
william mills★★★★★ 2 months agoVery nice people at this place wife staying there learning to walk on Diayisis
-
Peace Locs★★★★★ 11 months agoI will never forget the time when this nursing home hired me and during orientation they approached me about dirt under my nails which I had been gardening that morning prior... management sucks and the ppl in charge are rude. I would never suggest anyone to work for these ppl
About Yukio Okutsu State Veterans Home
General Information
| Legal Business Name | Hawaii Health Systems Corporation |
| Ownership Type | For Profit - Corporation |
| Changed Ownership In The Last 12 Months | No |
| First Accepted Medicare | March 10, 2008 (11 years) |
| Capacity | 95 |
| Residents | 92 |
| Percent Occupied | 97% |
| Program Participation | Medicare And Medicaid |
| Resident And Family Councils | Resident |
| In Hospital | No |
| Continuing Care Retirement Community | No |
| Special Focus Facility | No |
| Auto Sprinkler System In Required Areas | Yes |
Ratings for Yukio Okutsu State Veterans Home
Yukio Okutsu State Veterans Home was reviewed by Medicare to have a rating of 5 out of 5 stars.
About Medicare Ratings | Overall Rating |
 | Health Inspections Rating |
| Quality Measures Rating |
| Staff Rating |
| RN Staff Rating |
Overall Ratings of Hawaii Nursing Homes
Fines, Complaints, and Inspection Problems in the Past 3 Years 
Compare The Number of Problems
Types of Problems at Nursing Homes
Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.
| Residents Affected | |||
| Severity of the Deficiency | Few | Some | Many |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
June 30, 2017 - 2 years ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| E | Some | Potential for Harm | Health Inspection | Store, cook, and serve food in a safe and clean way. |
| D | Few | Potential for Harm | Health Inspection | Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. |
| D | Few | Potential for Harm | Health Inspection | Reasonably accommodate the needs and preferences of each resident. |
August 12, 2016 - 3 years ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| D | Few | Potential for Harm | Health Inspection | Store, cook, and serve food in a safe and clean way. |
| D | Few | Potential for Harm | Health Inspection | Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. |
| D | Few | Potential for Harm | Health Inspection | Provide necessary care and services to maintain or improve the highest well being of each resident . |
| D | Few | Potential for Harm | Health Inspection | Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| B | Some | Potential for Minimal Harm | Health Inspection | Maintain comfortable and safe temperature levels. |
Staffing Levels Per Resident per Day
Medicare determines the expected staffing time per resident per day depending on level of care the residents of Yukio Okutsu State Veterans Home require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.
| 2hr 30min | 2hr 40min |
| Reported | Expected |
| CNA | |
| 5min | 40min |
| Reported | Expected |
| LPN | |
| 1hr 15min | 1hr 10min |
| Reported | Expected |
| RN | |
| 3hr 50min | 4hr 30min |
| Reported | Expected |
| Total Nursing | |
This facility also provides approximately 25min per resident per WEEK of physical therapist time.
Quality Measures for Long Stay Residents
| 91.6% | 100.0% | 100.0% | 100.0% | 96.9% | 94.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | HI | U.S. |
| 96.1% | 97.4% | 97.3% | 100.0% | 95.3% | 94.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | HI | U.S. |
| 34.6% | 37.5% | 33.3% | 25.9% | 48.5% | 47.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | HI | U.S. |
| 5.2% | 3.9% | 4.1% | 3.8% | 9.9% | 22.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | HI | U.S. |
| 18.2% | 20.8% | 5.2% | 7.8% | 18.5% | 18.2% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | HI | U.S. |
| 4.0% | 4.1% | 2.7% | 1.2% | 7.3% | 15.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | HI | U.S. |
| 12.9% | 11.9% | 6.1% | 8.3% | 11.2% | 15.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | HI | U.S. |
| 0.0% | 1.6% | 0.0% | 0.0% | 8.2% | 7.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | HI | U.S. |
| 4.9% | 4.8% | 3.2% | 2.9% | 3.2% | 5.6% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | HI | U.S. |
| 1.2% | 3.5% | 1.1% | 2.0% | 5.6% | 5.6% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | HI | U.S. |
| 0.0% | 1.4% | 4.1% | 3.8% | 2.3% | 4.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | HI | U.S. |
| 2.6% | 0.0% | 0.0% | 0.0% | 3.0% | 3.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | HI | U.S. |
| 2.6% | 1.3% | 4.0% | 4.9% | 2.3% | 3.4% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | HI | U.S. |
| 0.0% | 0.0% | 0.0% | 0.0% | 1.4% | 1.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | HI | U.S. |
| 0.0% | 0.0% | 0.0% | 0.0% | 0.6% | 0.4% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | HI | U.S. |
Quality Measures for Short Stay Residents
| 83.8% | 87.3% | 97.3% | 98.5% | 83.2% | 83.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | HI | U.S. |
| 84.2% | 95.8% | 95.8% | 95.8% | 81.7% | 81.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | HI | U.S. |
| 87.3% | 85.0% | 86.7% | 94.2% | 70.5% | 67.5% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | HI | U.S. |
| 4.9% | 3.1% | 6.1% | 5.0% | 12.0% | 13.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | HI | U.S. |
| 0.0% | 0.0% | 0.0% | 0.0% | 0.6% | 2.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | HI | U.S. |
| 0.0% | 0.9% | 2.0% | 0.9% | 0.8% | 0.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | HI | U.S. |
