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Altoona Nursing And Rehabilitation Center

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  2. Iowa
  3. Altoona Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • Joyce Lewis
    ★★★★★ a month ago

    I realize it has been awhile but five years ago I was sent to Altoona Rehab following back surgery. I was there 19 days and had a wonderful experience. When I got there, I was in a lot of pain and couldn't do anything for myself. In the first week, I must have met 30 to 40 different employees and all of them were respectful and kind. The facility was clean and my room was mopped every day. Many of the employees had been there 10 to 15 years. I hope things haven't changed because I have told my children if the day comes that I need a facility, Altoona is where I want to be.

  • Mindi M
    ★★★★★ 6 months ago

    I would certainly not recommend this place for anyone's loved ones. I trusted them with my only living family member, my mother. I was to do her laundry at my home..instead many times I found her laundry to be empty when I visited. They put her in other patients clothing on numerous occasions, mind you she had a full closet full of clothing that was marked with her name. The staff lost her prescription glasses that cost $200 dollars and never found them. She sat in her wheelchair in the open family room after suffering from a possible 3rd stroke (she was recovering from 2 already). She was unresponsive and not talking. She had not ate or drank for 2 days. She was at the end of her life, which I knew...have some respect and put her in her bed so she can pass away peacefully not in a room full of strange patients. From what I was told, she passed away in her sleep in her bed on June 30, 2018. Now if I trust the facility that that was the truth...I will never know. I highly recommend that you do not trust this facility to properly care for your loved ones!

  • Marea Collins
    ★★★★★ a month ago

    I do not recommend this place. No one should ever bring a loved 1 there is specially with Alzheimer's. My husband went to see his mom today like he does every day since Wednesday. From that 1st day till now it seems like they are not doing theyre job. The 1st day she arrived from the hospital in her hospital gown, she went there to get physical therapy( no idea why this place was even at all recommended, its not a place for someone with Alzheimer's) 1st clue when the gal asked questions and we said she has to be in a locked down unit, wouldnt that be the 1st clue) so we knew we couldn't pick her up because she broke her hip obviously were not trained to do that that's why she's there she couldn't go back home into the memory care/ assisted living but i guess. So here since she had to be there I asked one of the nurses down at the station to come help us they didn't come for like an hour or 2 then I went back down there and I asked again and the ladies like "oh I thought that you had her night gown ready to put on her when i walked by on you were changing her and I told her I said we cannot pick her up her hip was broken, seriously, so they came down within 15 mins. Our poor mother, all exposed, no under garments and been in the same ugly thin holy gown for 3 days, in a wheelchair, Today my husband went in there and he said the nurse went on to say we had no idea your mom had a memory problem so we were really having a h*** of a time with your mom and she was walking around after we put her to bed and so on. We kept saying u need to get back to bed, she didnt know know what she was doing. So dont u think the admin thinkin when we 1st got the interview to get her in there everybody should know she had Alzheimer's

  • Kathy Spurlock
    ★★★★★ 9 months ago

    thay are not a good place to but any one in it My wife when in September and had a chance to walk and use her but now she Will walk and use her arm's vary agone thay tell what you what to hear and never do it

  • Amanda Vegter
    ★★★★★ a year ago

    I have worked at quite a few places but I've never worked with such wonderful people, and I'm not just talking about the staff. Everyone is friendly and genuinely cares about the residents. The activities girls always have smiles on their faces and try to get as many residents involved in the activities they do as possible. The resident liaison does anything in her power to make sure the residents and their families are happy during their stay. I have never seen an administrator who is so involved in the goings on in their building. I've read posts from friends at other facilities and they all talk about their admin not even knowing their long term residents names. That is definitely not the case at Altoona Nursing and Rehab. Its kind of like Cheers, its a place where everyone knows your name (even family members).

About Altoona Nursing And Rehabilitation Center

General Information

Legal Business NamePinnacle Health Facilities Xvii Lp
Ownership TypeFor Profit - Partnership
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 5, 1991 (28 years)
Capacity106
Residents86
Percent Occupied81%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Altoona Nursing And Rehabilitation Center

Altoona Nursing And Rehabilitation Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Iowa Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 16, 2017 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

May 18, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.

April 3, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

December 8, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$7,548 fine
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

June 13, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
KSomeImmediate JeopardyComplaintMake sure that special or therapeutic diets are ordered by the attending doctor.

May 5, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$4,583 fine
FManyPotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
GFewActual HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmComplaint+InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
DFewPotential for HarmComplaint+InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaint+InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaint+InspectionProvide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible.
DFewPotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Altoona Nursing And Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 25min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
40min
1hr 5min
ReportedExpected
RN
3hr 15min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

96.2%
100.0%
100.0%
100.0%
96.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
98.8%
96.2%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
24.2%
25.7%
34.5%
40.6%
42.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.7%
23.6%
20.3%
20.5%
20.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
32.8%
46.8%
31.0%
27.1%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents whose ability to move independently worsened
1.3%
0.0%
0.0%
1.4%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who received an antipsychotic medication
17.3%
22.4%
19.1%
17.2%
15.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents whose need for help with daily activities has increased
7.2%
7.6%
5.0%
8.8%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who lose too much weight
3.3%
5.2%
1.8%
3.4%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of high risk long-stay residents with pressure ulcers
1.0%
2.0%
5.3%
1.0%
6.6%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who self-report moderate to severe pain
3.9%
2.6%
0.0%
0.0%
4.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who have depressive symptoms
1.2%
5.1%
1.2%
2.5%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents with a urinary tract infection
2.4%
3.7%
3.7%
2.5%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.3%
2.2%
5.3%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
100.0%
100.0%
100.0%
87.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.9%
98.8%
98.8%
98.8%
80.4%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
73.8%
79.9%
86.8%
75.6%
78.8%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents who made improvements in function
1.3%
0.0%
1.7%
1.2%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
1.8%
1.6%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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