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Living Center East

  1. Skilled Nursing Home Facilities
  2. Iowa
  3. Cedar Rapids Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Brian Freese
    ★★★★★ 7 months ago

    The care staff are good But the administration less so. The social workers don't know what they are talking about and sometimes give conflicting information. She couldn't even bother to be there for the point of care meeting last week to discuss discharge plans. So she wasn't there when discussing further care that the facility couldn't provide. They basically didn't tell my grandma the truth and led her to believe staying there would be best. She was convinced to sign a contract paying them money to stay there per day/up front, while not receiving the therapy she should have to continue her care. They didn't even consult with her next of kin or give us the chance to discuss options with her and determine what we feel is best for her Last week a plan was out in place to move her to a different facility. She was on board with it, both grandkids, her medical proxy, and her close friends all were on board with the plan. We had the other facility lined up. In one day, the social worker came in and talked her out of going there, so now she's paying them for a room and no care. They even had her sign it when nobody was around to discuss it or look over the document with her. She's competent, but she's fuzzy because she's also having chemo side effects. So they talked an 89 year old in to signing something without anyone to be her advocate. Yet somehow, they expect her to get better. The social worker even suggested moving up her orthopedic appt about her hip fracture, as if that would somehow miraculously heal her hip. They only seem interested in easy money, not what is best for the patients. Comes across like nothing more than preying in a vulnerable old lady. It is also extremely telling when the social worker can not answer questions about the different levels of care facilities offer, and when pressed, none of the other administrators will even answer the question as to whether there are other facilities in the area that would be more appropriate.

  • Dave Langston
    ★★★★★ 3 years ago

    Living Center East has been an amazing place for my 89 year old mother who could no longer live independently. They have a higher ratio of staff to residents than many other places -and- the staff are fabulous! Nursing staff are highly trained, skilled in Aging Care, and so compassionate. Nursing assistants dress my Mom, shower her twice weekly, toilet her with care, and transition her from sitting to standing, and from bedroom to dining room. I couldn't possibly take such GREAT CARE of my Mom in my own home. Housekeeping is wonderful and takes care with all her clothes and personal articles in her room. They constantly are cleaning and doing laundry and did I mention, cleaning! Food service is wonderful! Don't you know that since grade school we all complain about food, but what I see is good, nutritious meals, served in an appetizing manner. Lastly, THANKS to a great Activities program!

  • Sheila Gardner
    ★★★★★ 2 years ago

    Such great staff. Loving and warm. Thank you for taking such good care of me.

  • Morgan Walsh
    ★★★★★ 3 years ago

    The absolute worse place to send a family member. The staff just plain lie to family members, dont give accurate medical updates, and are very negligent to the needs of the patients. I would recommend anywhere else but Living Center East. It is dirty, and gross feeling on top of everything as well. Please dont send your family member there, you will regret it.

  • dj boo
    ★★★★★ 2 years ago

    Great Staff. Like family.

About Living Center East

General Information

Legal Business NameS.T.L. Care Company
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 1, 1998 (22 years)
Capacity67
Residents49
Percent Occupied73%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Living Center East

Living Center East was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Iowa Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C
Living Center East has not received any fines, complaints, or inspection problems in the last 3 years.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Living Center East require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 10min
ReportedExpected
CNA
25min
35min
ReportedExpected
LPN
1hr
55min
ReportedExpected
RN
3hr 20min
3hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
96.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
96.2%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
33.3%
-
30.8%
28.6%
42.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
2.2%
2.6%
2.5%
4.2%
20.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.0%
13.0%
9.2%
10.5%
18.7%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents whose ability to move independently worsened
0.0%
0.0%
0.0%
0.0%
15.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who received an antipsychotic medication
6.7%
7.9%
2.5%
6.4%
15.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents whose need for help with daily activities has increased
14.3%
7.3%
2.3%
4.0%
6.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who lose too much weight
14.7%
10.3%
8.4%
8.0%
6.6%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who self-report moderate to severe pain
5.7%
7.4%
0.0%
0.0%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
4.9%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who have depressive symptoms
6.1%
0.0%
4.5%
0.0%
4.8%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents with a urinary tract infection
2.0%
0.0%
0.0%
0.0%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
2.4%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents with a catheter inserted and left in their bladder
2.0%
2.4%
2.3%
0.0%
0.2%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.4%
92.9%
95.0%
92.3%
87.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.6%
92.9%
92.9%
92.9%
80.4%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
70.0%
76.4%
74.2%
76.3%
78.8%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents who made improvements in function
21.3%
14.3%
28.1%
32.6%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
1.6%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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