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Living Center East

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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • Dave Langston
    ★★★★★ a year ago

    Living Center East has been an amazing place for my 89 year old mother who could no longer live independently. They have a higher ratio of staff to residents than many other places -and- the staff are fabulous! Nursing staff are highly trained, skilled in Aging Care, and so compassionate. Nursing assistants dress my Mom, shower her twice weekly, toilet her with care, and transition her from sitting to standing, and from bedroom to dining room. I couldn't possibly take such GREAT CARE of my Mom in my own home. Housekeeping is wonderful and takes care with all her clothes and personal articles in her room. They constantly are cleaning and doing laundry and did I mention, cleaning! Food service is wonderful! Don't you know that since grade school we all complain about food, but what I see is good, nutritious meals, served in an appetizing manner. Lastly, THANKS to a great Activities program!

  • Morgan Walsh
    ★★★★★ a year ago

    The absolute worse place to send a family member. The staff just plain lie to family members, dont give accurate medical updates, and are very negligent to the needs of the patients. I would recommend anywhere else but Living Center East. It is dirty, and gross feeling on top of everything as well. Please dont send your family member there, you will regret it.

  • Lou Ann Anderson
    ★★★★★ 2 years ago

    In August 2014, I stayed at this Living Center. The worst part was that I have diabetic 2 issues. They said I was on a special diet, which was far from true, as I was giving shots!!!!! I orally take medicine so was shocked and surprise. Once my boyfriend found out what my special diet was, started bringing me my nightly meals ( no cold hot dogs,baked beans,potato salad and pies). This cause a strain and stress on us,as after working a long day would have to come down with "special" food. I wonder what my detailed bill would say. Most to the nurses were ok, a male one was the best, as he seemed to care. I pray and hope my health does not leave me the option of a nursing home again, as I would not suggest it to anyone.

  • Tom Duffy
    ★★★★★ 2 years ago

    no one answers the phones there.....not good

  • holly toczylowski
    ★★★★★ 2 years ago

    Very bad place to put famley members

About Living Center East

General Information

Legal Business NameS.T.L. Care Company
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 1, 1998 (20 years)
Capacity67
Residents56
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Living Center East

Living Center East
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Iowa Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 25, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth Inspection1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day.
ESomePotential for HarmHealth InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.

September 3, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

March 26, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure services provided by the nursing facility meet professional standards of quality.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Living Center East require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 45min
2hr 20min
ReportedExpected
CNA
30min
35min
ReportedExpected
LPN
1hr 5min
50min
ReportedExpected
RN
3hr 25min
3hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
97.1%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
95.7%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
19.0%
28.6%
27.3%
32.1%
40.6%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
0.0%
0.0%
2.0%
0.0%
21.5%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.0%
6.9%
11.3%
18.5%
18.2%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents whose ability to move independently worsened
2.1%
0.0%
0.0%
2.1%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents who received an antipsychotic medication
8.9%
7.8%
7.8%
12.2%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents whose need for help with daily activities has increased
16.3%
15.7%
15.6%
10.5%
7.9%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents who self-report moderate to severe pain
8.2%
5.7%
3.9%
3.9%
6.4%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents who lose too much weight
3.2%
2.8%
2.8%
2.7%
4.1%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of high risk long-stay residents with pressure ulcers
2.0%
4.1%
0.0%
0.0%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents who have depressive symptoms
6.1%
3.8%
3.9%
3.9%
5.3%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents with a urinary tract infection
4.1%
3.8%
3.8%
5.9%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents experiencing one or more falls with major injury
5.0%
0.0%
0.0%
2.4%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents with a catheter inserted and left in their bladder
2.0%
1.9%
1.9%
2.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

93.9%
93.5%
94.1%
95.7%
85.4%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.9%
96.6%
96.6%
96.6%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
72.1%
75.5%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
32.3%
42.9%
40.0%
33.3%
17.2%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
-
0.0%
0.0%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016IA
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.8%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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