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Windmill Manor

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Reviews
Overall Rating 3.9 / 5.0 ★★★★★

  • ★★★★★ a month ago

    Verna and I where both very happy with our experience at your place! The whole staff treated us like family those who treated her, the therapy people,the nurses, the people in the office. Every one cooperated well with each other! We both thought she got excellent care! We both want to thank you very much!

  • ★★★★★ 4 months ago

    The staff here is completely incompetent. They regularly miss/skip giving residents their medicine and then give incorrect medical information to excuse it. Their meals are disgusting and ridiculously unhealthy. One breakfast was literally "omelettes", which were made of eggs and cheese wiz. If you can afford to go somewhere else, do it. Their staff is dangerous with medications and makes too many excuses.

  • ★★★★★ 10 months ago

    I have a very dear aunt of mine that is a patient in the Alzheimer unit called the garden wing. I can't say enough good things about her care. They are the most caring professionals that I have meant. They join right in play games, give excellent patient care. Solve any problem there may be never raise their voices, and give them lots of love. I had searched for the right fit and they was nothing like Windmill manor. My uncle and I just love it. Thank you to all at windmill manor in Coralville Ia.

  • ★★★★★ 7 months ago

    My mother was ther for therapy, The staff is great, they are loving and dedicated. they want to help people and make them feel at home during the time they are there.

  • ★★★★★ a year ago

    In August 2014, it became apparent that my father was no longer able to live alone due to dementia. He had been unwilling to explore care centers prior to that and I knew very little about the facilities in our area. A hospital social worker suggested I look into Windmill Manor of Coralville and Dad moved into their facility shortly thereafter. Little did I know just how significant a role the staff at Windmill would become in our lives. My dad's dementia made him quite a character. Both his endearing and not so endearing qualities were more prominent then earlier in his life. So he could be quite challenging at times for Windmill's staff. Despite this, not once did I ever hear an unkind word spoken to him or about him. From the nurses, nursing assistants, and physical therapists, to the dietary staff, administrators and maintenance workers...everyone took interest in his care, had an extra minute to listen to one of his many stories and made him feel like he was important. Dad really needed that. And that is the atmosphere at Windmill Manor. In addition to the positive living environment, I found the facility to be clean, staff attentive to Dad's basic hygiene and more involved medical needs, the food appealing and lots of activities for residents to participate in. Dad died earlier this month from complications of his dementia. He was 84 years old and had spent just over a year and a half at Windmill Manor. His passing wasn't easy, but we were supported by a staff that cared about both of us. I can't imagine Dad spending the final years of his life anywhere else. I strongly recommend Windmill Manor of Coralville if you are seeking quality care for yourself or a loved one.

About Windmill Manor

General Information

Legal Business NameResidential Alternatives Of Illinois Inc
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 29, 2004 (13 years)
Capacity120
Residents92
Percent Occupied77%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Windmill Manor

Windmill Manor
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Iowa Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$5,363 fine
JFewImmediate JeopardyComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

January 21, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

October 8, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

July 30, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

July 2, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

June 11, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaint+InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
BSomePotential for Minimal HarmHealth InspectionLet residents talk to and get information from agencies acting on their behalf.
BSomePotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.

February 23, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Windmill Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 20min
ReportedExpected
CNA
35min
35min
ReportedExpected
LPN
30min
60min
ReportedExpected
RN
3hr 15min
3hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.5%
91.1%
91.1%
91.1%
97.1%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
95.9%
89.5%
95.7%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
36.7%
55.2%
30.0%
26.9%
40.6%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of low risk long-stay residents who lose control of their bowels or bladder
22.9%
23.9%
15.5%
16.4%
21.5%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.4%
13.1%
10.3%
8.1%
18.2%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents whose ability to move independently worsened
17.4%
19.7%
19.7%
17.6%
15.6%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents who received an antipsychotic medication
13.0%
14.9%
9.0%
11.0%
16.3%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents whose need for help with daily activities has increased
6.9%
9.7%
3.8%
3.9%
7.9%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents who self-report moderate to severe pain
15.7%
10.1%
4.2%
8.0%
6.4%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents who lose too much weight
2.4%
13.2%
9.8%
4.8%
4.1%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
4.2%
1.4%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents who have depressive symptoms
0.0%
5.8%
2.8%
5.3%
5.3%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents with a urinary tract infection
4.2%
1.4%
4.1%
5.3%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents experiencing one or more falls with major injury
3.1%
3.0%
1.3%
2.1%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.3%
85.0%
61.6%
46.5%
85.4%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.8%
77.0%
77.0%
77.0%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
59.7%
69.1%
65.2%
60.7%
75.5%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of short-stay residents who made improvements in function
10.5%
20.2%
21.6%
30.6%
17.2%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
1.1%
3.6%
1.7%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.7%
0.0%
1.8%
Q4 2015Q1 2016Q2 2016Q3 2016IA
Percentage of short-stay residents with pressure ulcers that are new or worsened



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